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Why is the movie artwork not being displayed correctly

musicmadnessmusicmadness Posts: 2Members

The movie artwork is being displayed not in the normal movie poster shape ( format ?) but rather similar to the way the "continue watching" feature is displayed. This issue is only on the Apple TV. Movies artwork is ok on my android TV and when I view on Plex in a browser. I would appreciate some help.

Answers

  • tom80Htom80H Posts: 554Members, Plex Pass Plex Pass

    it's displaying normally in my Apple TV 4k (latest updates).
    Anything specific about your setup? Do you see the actual poster in the wrong aspect ratio or don't you see a poster at all (but e.g. a still instead)?

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