Movies are played only for a minute
Apple TV 4K
PMS (Windows): 188.8.131.5202
Plex client version: 1.22 (7788)
I'm having a problem if i play any movie, than for the first 45-55 seconds everything is just perfect. Quality is great.
After that movie is not playing any longer and plex client tells me that it tries to connect to my server.
That is indeed true, because in the settings menu that status of my server is either offline, or connecting, depending on the actual state.
I have just upgraded to Apple TV 4K from version Apple TV 4th generation - because of the 24Hz support.
Currently i have 2 Apple TVs. The same server works just perfect with Apple TV 4th generation (same version numbers). Movies are not stopped and the server is "nearby" as it should.
Back to Apple TV 4K.
After reproducing the problem the windows pms cannot be connected for an approximate 3-5 minutes. After that the server is nearby and i can start to play the movie. 1 minute and the server is lost again. Not possible to play any movie with that client.
When the Apple TV 4K reports that the server is unavailable than with my iphone i can browse the pms and play any movie.
I have turned on the "Send logs to plex" on Apple TV 4K about 20-25 minutes ago, so logs should be uploaded to your server.
I would like to emphasize that the windows firewall is turned off and the apple tvs and the pms are running on the same wired network (no wifi used)
Please help me to solve this bug or let me know how i can help you to locate it.
Thanks in advance.