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Can't connect to my plex server :(

humiwinzhumiwinz Posts: 2Members

I've tried everything :( Nothing is working.
The port is forwarded in my router so that's not the problem.
If I use a Torrent client on 32400 it works, but not on Plex.
If I change the port on plex, still the same problem.

What can I do? :(

Answers

  • tom80Htom80H Posts: 965Members, Plex Pass Plex Pass

    does this problem occur independent from what client you're trying to remotely access Plex?
    I tend to have no issue accessing content via my mobile and e.g. my friends / mom's home network -- however couldn't get it to work when connected to a hotel / rental apartment built-in guest network during my vacation. I suppose it's not good enough to just have the Plex port open on your side of the network but at the local network as well (not necessarily given in a guest network).

  • humiwinzhumiwinz Posts: 2Members

    @tom80H said:
    does this problem occur independent from what client you're trying to remotely access Plex?
    I tend to have no issue accessing content via my mobile and e.g. my friends / mom's home network -- however couldn't get it to work when connected to a hotel / rental apartment built-in guest network during my vacation. I suppose it's not good enough to just have the Plex port open on your side of the network but at the local network as well (not necessarily given in a guest network).

    It's on every client. Thing is that Plex says that the port is closed. But it's not :(
    I got the same problem on my server and pc :(

  • tom80Htom80H Posts: 965Members, Plex Pass Plex Pass

    so it's not about remote access but even happens when you try accessing Plex from within your own home network?
    via https://app.plex.tv/desktop and https://your-ip-address:32400/web ??

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