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Connection to server isn't fast enough to play standard non HD video

merischinomerischino Posts: 28Members ✭✭

I am using a mid 2015 MacBook Pro running HighSierra v 10.13.2 and just upgraded to Plex media server v. 1.10.1.4602 today. the problem existed before the upgrade but appears to be significantly worse after the upgrade. I use an Amazon Fire TV Stick running Plex version 6.12.0.3239.

When I choose media to play on the plexapp on fire tv stick, the show will load and I may get a second or two or perhaps a larger portion of a minute before it will stall for a minute or so before the gray box with the error message "Connection to server isn't fast enough..." will appear. If I go onscreen to the settings cog and change the transcoding settings to something lower, it may restart for a moment but again I will not achieve a full minute before I get the same error. There is no transcoding setting available that will work, the lowest being 0.3. In the past, a month or so ago, I was able to overcome this problem when it would rarely occur by selecting a lower bitrate (transcoding setting) and suffer a lower quality of video in order to have continual video however there is no tradeoff now available. Log files are attached.

Any help would be appreciated.
M-

Answers

  • merischinomerischino Posts: 28Members ✭✭

    I am still having this problem. Would love some help with it if anyone is able.

  • SE56SE56 Posts: 2,290Members, Plex Pass Plex Pass

    In my humble opinion it's your Fire stick and Wifi connection.

    For best results to a TV use Gigabit Ethernet router with Cat 6 or Gigabit powerline adapters for connection to a TV player like a Roku device. I could go into all the things that can go wrong with Wifi but it will always be troublesome in some environments with High bit-rate Video.

    Have you got your Mac connected to the Internet/WAN with Ethernet and use a Wifi Router/modem?

    TV:(1). LG 65UB950T UHD Smart TV WebOS 1.4, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • PwrbiltPwrbilt Posts: 27Members, Plex Pass Plex Pass

    Wow, no real good answers to this question?? I have the problem myself. Will revisions in settings for lower Res playback help?

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