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How can I configure 5.1 sound?

garm.sugarm.su Posts: 4Members, Plex Pass Plex Pass

In my "plex web app" and "win 10 plex app" there are no settings for the number of audio channels. In this case, the rear channels are audible from the front.

If the video is launched via "VLC" - everything is ok.

Best Answer

  • OttoKernerOttoKerner Posts: 28,225Members, Plex Pass, Plex Ninja Plex Ninja
    Accepted Answer

    Forget about the web player
    and the Windows 10 app for now.

    Let's concentrate on Plex Media Player:
    open PMP
    activate its 'full screen mode':

    click on your user name up-right
    Settings
    Audio
    Device Type = HDMI / optical (depending on your particular hardware setup)
    Channels = 5.1 / 7.1 (again, depending on your speaker setup)
    Device = (set whichever is used)

    below, tick all the checkboxes of the audio formats which your sound system can decode on its own (you might have to experiment a bit)

    After making these settings, you can return PMP to the 'windowed' mode if you want.

    Got help? Help others too - by reporting back with your results!
    Have you checked the Documentation before posting a question in the forums?
    Use the SEARCH function before starting a new thread!
    No PMs unless requested, please! Do not use 'verbose' logging

Answers

  • tom80Htom80H Posts: 958Members, Plex Pass Plex Pass

    see the support article for the Plex Web App Player

  • OttoKernerOttoKerner Posts: 28,225Members, Plex Pass, Plex Ninja Plex Ninja

    Web browsers usually don't support 'Bitstreaming' encoded audio.
    They only support a limited set of Audio codecs when the computer itself has 6 loudspeakers connected to it.

    If you want to 'bitstream' AC3 or DTS audio to your surround sound system, you must use the free Plex Media Player instead of the web app.

    Got help? Help others too - by reporting back with your results!
    Have you checked the Documentation before posting a question in the forums?
    Use the SEARCH function before starting a new thread!
    No PMs unless requested, please! Do not use 'verbose' logging
  • garm.sugarm.su Posts: 4Members, Plex Pass Plex Pass

    I have Plex win 10 -

    web plex -

    and "plex media player" - it seems like web-player Oo :

    in the fact all of them play only stereo sound ((

    PS my browser is chrome and i try all advices to make it 5.1

  • tom80Htom80H Posts: 958Members, Plex Pass Plex Pass

    as per Otto's statement... can you confirm/verify if/how your browser / system actually deals with the surround?

  • OttoKernerOttoKerner Posts: 28,225Members, Plex Pass, Plex Ninja Plex Ninja
    Accepted Answer

    Forget about the web player
    and the Windows 10 app for now.

    Let's concentrate on Plex Media Player:
    open PMP
    activate its 'full screen mode':

    click on your user name up-right
    Settings
    Audio
    Device Type = HDMI / optical (depending on your particular hardware setup)
    Channels = 5.1 / 7.1 (again, depending on your speaker setup)
    Device = (set whichever is used)

    below, tick all the checkboxes of the audio formats which your sound system can decode on its own (you might have to experiment a bit)

    After making these settings, you can return PMP to the 'windowed' mode if you want.

    Got help? Help others too - by reporting back with your results!
    Have you checked the Documentation before posting a question in the forums?
    Use the SEARCH function before starting a new thread!
    No PMs unless requested, please! Do not use 'verbose' logging
  • garm.sugarm.su Posts: 4Members, Plex Pass Plex Pass

    Oh, thanks a lot !

    Options only in full-screen mode - it's awesome !

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