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How To Safely Update PLEX Media Server On Raspberry Pi

I've had PLEX running on my RPi3 for a while and today I noticed an alert in the server control panel that says: An update is available. Please install manually.

Are there instructions as to how to safely manually install PLEX updates on the Pi? I'm not sure how to do that and my current install seems stable and I'm concerned about losing settings, etc.

Answers

  • OttoKernerOttoKerner Posts: 30,269Members, Plex Pass, Plex Ninja Plex Ninja

    Plex Server on the Raspverry Pi is not officially supported.

    Got help? Help others too - by reporting back with your results!
    Have you checked the Documentation before posting a question in the forums?
    Use the SEARCH function before starting a new thread!
    No PMs unless requested, please! Do not use 'verbose' logging
  • plexapp.com@dilligaf.caplexapp.com@dilligaf.ca Posts: 1Members

    Using LXTerminal or similar

    Update your package lists

    sudo apt-get update

    Upgrade Plex Media Server

    sudo apt-get install plexmediaserver-installer -y

  • uglymagoouglymagoo Posts: 975Members, Plex Pass, Plex Ninja, TunerTester Plex Ninja

    @plexapp.com@dilligaf.ca said:
    Upgrade Plex Media Server

    sudo apt-get install plexmediaserver-installer -y

    Please upgrade the whole system while you are at it: sudo apt-get update && sudo apt-get upgrade

    Official instructions for Plex Media Server on the Raspberry Pi 2 and 3 / Banana Pi / ODROID / many more : armhf and arm64 Debian Repository
    My PMS hardware: RPi 2, NVIDIA Shield TV, Intel Xeon

  • scottrudyscottrudy Posts: 3Members ✭✭

    I just upgraded my system (sudo apt-get update && sudo apt-get upgrade) and now have to set up the entire server again. Is this typical? Should I be backing up a configuration and restoring before and after an upgrade.

  • scottrudyscottrudy Posts: 3Members ✭✭

    Sorry, I should have stated my system is a Raspberry Pi 2 and was just upgraded from the previous version to the current stable version of PMS (1.11.3.4803).

  • eckartheckarth Posts: 500Members, Plex Pass Plex Pass
    edited March 13

    No that is not typical! And I suspect it is a misinterpretation of what you see.

    Let us have a look: How do you come to the conclusion that you need to setup anything again?

    May I also ask with version of PMS you were running prior to the update? And which instructions did you follow when you initially set-up the system?

  • scottrudyscottrudy Posts: 3Members ✭✭

    @eckarth - I addressed 2/3 of your questions above. I only had the server running for about a month before I did the upgrade, so it was just one version back. As far as the symptoms, after the installation I visited the server administration UI in my browser and all of the settings were gone. There was no media, there were no folders, all users were gone, etc. It looked like a brand new set up. I ended up deleting the old machine from my account and adding the new one.

    I'm getting ready to update again, as I now see there is another update available, but I am hesitant based on my last experience.

  • uglymagoouglymagoo Posts: 975Members, Plex Pass, Plex Ninja, TunerTester Plex Ninja
    edited March 13

    @scottrudy said:
    @eckarth - I addressed 2/3 of your questions above. I only had the server running for about a month before I did the upgrade, so it was just one version back. As far as the symptoms, after the installation I visited the server administration UI in my browser and all of the settings were gone. There was no media, there were no folders, all users were gone, etc. It looked like a brand new set up. I ended up deleting the old machine from my account and adding the new one.

    You had manually changed the location of the Library directory or the PMS user in an unusual way. The update restored the default locations. Nothing was ever deleted and it would have been trivial to restore your old setup. So some remarks:

    (1) Don't panic. Till now we always were able to recover a "lost" PMS setup
    (2) Only use the official Linux and RPi guides here in the forum. Even (or especially? :D ) the most high ranked Google hits contain complete garbage.

    Official instructions for Plex Media Server on the Raspberry Pi 2 and 3 / Banana Pi / ODROID / many more : armhf and arm64 Debian Repository
    My PMS hardware: RPi 2, NVIDIA Shield TV, Intel Xeon

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