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Duplicate search results (Unable to play media)

seanmcgseanmcg Members, Plex Pass Posts: 81 Plex Pass

I've noticed an odd issue with the Android app's search results over the last 1-2 weeks since the latest app versions have been released. When searching in the app, results are duplicated. The top set is missing some of the metadata and if I try to play from there, I get an "Unable to play media" error. However the bottom set play fine.

I've attached a screenshot to show you what I'm experiencing. It doesn't always happen. Sometimes the results work fine but I can't find a pattern (maybe when the app is first launched? or a search is initiated from the Home screen rather than within a particular library?)

This issue only occurs in the Android app. Plex Web search works fine. I've restarted the Android app as well as restarted the Plex server (running on a Mac Mini). This didn't solve the problem.

Answers

  • HuskyoffHuskyoff Members, Plex Pass Posts: 160 Plex Pass
    edited March 13

    I'm having the same problem. Search results are duplicated, and when clicking on the top set, no album are loads and we get "Unable to play media"

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