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replacement Plex server will not remain available outside my network

geopfarthgeopfarth Members, Plex Pass Posts: 3 Plex Pass

Hi All,

I recently upgraded my FreeNAS device to 11.1-U2. I got all of the networking working correctly and the server is up and running inside my house, but when I try to enable remote access I am having issues. What is really weird is that the system connects and everything turns green for 3-5 seconds and then goes back to unavailable. Has Plex started to limit the number of devices that are remotely enabled? My plan was to spin up a new IOCAGE jail and migrate to that server.

I have tried both port translation and direct connection using 32400. neither seems to work.

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Answers

  • nokdimnokdim Members, Plex Pass, Plex Ninja, TunerTester Posts: 1,375 Plex Ninja

    There is no limiting on Plex so you can have multiple servers online at once.

    Can you check on canyouseeme.org for your port forward?

  • geopfarthgeopfarth Members, Plex Pass Posts: 3 Plex Pass

    I checked and they can see the port. I have tried multiple port numbers and I still have my older Plex server up and remotely accessible. When I try to set a port number for the new server and make it available, the connection turns green and says that the server is available remotely for about 3-5 seconds and then reverts to unavailable.

  • nokdimnokdim Members, Plex Pass, Plex Ninja, TunerTester Posts: 1,375 Plex Ninja

    So if that shows success lets try this...

    Disable remote access, restart Plex, let it be for like 3 minutes after it starts and try to enable remote access again.
    It is annoying how it goes green for a few seconds but that is really just it trying.

  • geopfarthgeopfarth Members, Plex Pass Posts: 3 Plex Pass

    So I shut down the server for about 15 minutes and then restarted it. I even changed the external port number. Same basic response, about 5 seconds with the system showing connected and then it drops off again.

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