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msavazzimsavazzi Posts: 8Members ✭✭

I'm puzzled.
I have all the files with

that is the structure I've got in the wiki.
Now when I import the movies the poster is correctly shown but the fanart is never shown not on Xbox, Web etc...

what am I doing wrong?


  • dirtycajunricedirtycajunrice Posts: 169Validating, Plex Pass Plex Pass

    When you say "Fan-Art" do you mean the background? Both are editable options per entry but some need to be manually selected.

    Please remember to mark the appropriate answer(s) which solved your issue.

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  • tom80Htom80H Posts: 2,272Members, Plex Pass Plex Pass

    when all your files are in 1 folder (movie: foo; folder: foo; file: foo/foo.mkv) you don't need the "foo-" prefix. just name it poster.jpg.

    keep in mind, Plex doesn't officially select a media/picture type "fanart". officially supported options are:

    • cover
    • default
    • folder
    • movie
    • poster

    source: https://support.plex.tv/articles/200220677-local-media-assets-movies/

  • msavazzimsavazzi Posts: 8Members ✭✭

    I read in that page:
    Background (Fanart) Artwork
    Background art is often displayed in the background when looking at the details page for a movie. It can also be used in the background elsewhere or for a slideshow or screensaver. Background art typically uses a 16:9 aspect ratio. Local background artwork or “fanart” can be specified as follows:
    MovieName (Release Date)-fanart.ext or
    Movies/MovieName (Release Date)/Custom_Fanart_Name.ext
    Where Custom_Fanart_Name can be one of the following:

    :) so it should support

  • tom80Htom80H Posts: 2,272Members, Plex Pass Plex Pass

    you're right... I had missed that chapter.
    still... if you're using it in the folder, just name it art.jpg, backdrop.jpg, background.jpg or fanart.jpg -- not moviename/moviename-fanart.jpg

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