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Playback error: Could not play selected video

spencerandshaylaspencerandshayla Posts: 9Validating, Plex Pass Plex Pass

When I try and watch a movie on my roku, I can watch it for 15 minutes and then it starts to think and gets stuck at 33% and then a box comes up that says "Playback error, could not play selected video." I can push the back button on the roku remote and hit play again and its fine for another 15 minutes and all this starts over again. Any ideas why this might be happening? I've tried several things to fix, and I can't seem to find this error in other forums.

Best Answer

Answers

  • dirtycajunricedirtycajunrice Posts: 169Validating, Plex Pass Plex Pass

    could you post your log files when it is happening? (With debug on)

    Please remember to mark the appropriate answer(s) which solved your issue.

    My Setup:
    Plex Media Server: Ubuntu 16.04 VM
    Servers: 2x R620 each with 2x Xeon E5-2670 @ 2.60GHz / 96GB RAM
    Storage (SAN): Ubuntu 16.04 using NFS with 160TB (192TB / 2 RAID6 Pools MDADM > LVM > EXT4)
    Clients: iOS, WebUI, Nvidia Shield, Roku

  • spencerandshaylaspencerandshayla Posts: 9Validating, Plex Pass Plex Pass

    I'm a newbie and I'm not sure how or what to do.

  • spencerandshaylaspencerandshayla Posts: 9Validating, Plex Pass Plex Pass

    Thank you!

  • spencerandshaylaspencerandshayla Posts: 9Validating, Plex Pass Plex Pass

    I downloaded the logs, now how do I put them here so you can see them? Sorry! I thought I could figure this out.

  • spencerandshaylaspencerandshayla Posts: 9Validating, Plex Pass Plex Pass
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