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ATV app setup.

marceloimarceloi Posts: 3Members, Plex Pass Plex Pass

I'm trying to setup my ATV but i keep getting "Oops something went wrong - refresh code". In testing things i've noticed that it's working fine on my iOS devices and webclient on Windows PC but my MbAir gets an error trying to load the webclient. Server is at the current version. Any ideas what could be wrong?

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Answers

  • darciliciousdarcilicious Posts: 932Members, Plex Pass Plex Pass

    I don't understand what your MacBook Air has to do with using the Plex client on the Apple TV.

    If you're having issues with the web client, post about that here: https://forums.plex.tv/categories/plex-web

    If you're having issues with the Apple TV client, describe what you're doing and what you're seeing. Also, which gen Apple TV?

  • marceloimarceloi Posts: 3Members, Plex Pass Plex Pass

    Appletv 4th gen 32Gb. I downloaded the app and when I open it I'm taken to the sign in page but the code never comes up, just tells me that something went wrong and to refresh the code, when I try to refresh it just keeps happening, so that I can't register the device to the server.

  • darciliciousdarcilicious Posts: 932Members, Plex Pass Plex Pass

    Does your AppleTV have a working, active connection to the internet?

  • marceloimarceloi Posts: 3Members, Plex Pass Plex Pass

    yes it does. So does the server.

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