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Opening camera upload settings resets all of its settings.

Darkassassin07Darkassassin07 Posts: 81Validating Plex Pass

90% of the time when I open the camera upload settings either from the side bar or the main settings menu, I get the error 'the library no longer exists'. This happens whether or not I am currently connected to the server or not (both lan and wan)

With that error camera upload turns off and library/album reset to default.


  • linceaerianlinceaerian Posts: 2Members, Plex Pass Plex Pass

    I currently kinda have the same problem with an added "home" account.
    The plex admin seems to work.


    1. Connect to plex app with an account which as been added to a plex server and authorized to use "camera upload"
    2. Set camera upload in the Android app settings
    3. Validate and start to upload, the upload is functionnal
    4. Go back to home screen and return to camera upload
    5. A pop-up appear displaying the message "Camera upload error" : "Sorry, but the library section.... doesn't exist anymore. Please select a new one." and it deactivate the camera upload.
    6. Check on the server, the library is still there containing the pictures.


    Manufacturer: Xiaomi
    Device: kenzo
    Model: Redmi Note 3
    Product: kenzo
    Version: 6.0.1


    The log between reenabling camera upload, one upload and going back to get the reset.

    -14 20:27:13.189  i: [CameraUploader] Uploading file IMG_20180414_202628.jpg with URL https://*:32400/library/metadata?locationID=2&sectionID=2&subdirectory=Android.DD&filename=2018-04-14%2020.26.28.jpg&type=13&createdAt=1523730388&X-Plex-Token=...zUCW from initial offset 0
    04-14 20:27:13.206  i: [server] Knowledge complete: liu version: owned: false home: true videoTranscode: true audioTranscode: true deletion: false class: null
    04-14 20:27:13.206  i: [conn] Device liu response time is 85.98865 ms
    04-14 20:27:13.206  i: [conn] Connection SUCCESS liu ~ localConn: false conn: https://*-68.0359a38878b24c918975e4098ba4fa01.plex.direct:10729
    04-14 20:27:14.166  i: [conn] Updating reachability for liu with 5 connections.
    04-14 20:27:14.167  i: [conn] Testing connection for liu: https://*-40.0359a38878b24c918975e4098ba4fa01.plex.direct:32400 (Active Pool: 0)
    04-14 20:27:14.169  i: [conn] Testing connection for liu: https://*-68.0359a38878b24c918975e4098ba4fa01.plex.direct:10729 (Active Pool: 0)
    04-14 20:27:14.169  i: [conn] liu: ignoring relay connection https://*-171.0359a38878b24c918975e4098ba4fa01.plex.direct:8443 because relay is not enabled for this server.
    04-14 20:27:14.170  i: [conn] Ignoring insecure connection for liu (Never): http://*:32400
    04-14 20:27:14.170  i: [conn] Ignoring insecure connection for liu (Never): http://*:10729
    04-14 20:27:14.175  i: Fetching [method:GET] https://*:32400/?X-Plex-Token=...zUCW
    04-14 20:27:14.262  i: [server] Knowledge complete: liu version: owned: false home: true videoTranscode: true audioTranscode: true deletion: false class: null
    04-14 20:27:14.263  i: [conn] Device liu response time is 86.403175 ms
    04-14 20:27:14.265  i: [conn] Connection SUCCESS liu ~ localConn: true conn: https://10-99-0-40.0359a38878b24c918975e4098ba4fa01.plex.direct:32400
    04-14 20:27:14.266  i: [conn] (liu) We found the first connection.
    04-14 20:27:14.266  i: [conn] Connectivity test to liu completed in 0.1 SECONDS -> Connection: https://1*.0359a38878b24c918975e4098ba4fa01.plex.direct:32400 token used: true types: [discovered, myplex] state: Reachable
    04-14 20:27:14.267  i: Fetching [method:GET] https://*-68.0359a38878b24c918975e4098ba4fa01.plex.direct:10729/?X-Plex-Token=...zUCW
    04-14 20:27:14.267  i: [CameraUploader] Enqueuing next photo, queue size: 0
    04-14 20:27:14.268  i: [CameraUploader] All content uploaded.
    04-14 20:27:14.268  i: [CameraUploader] Checking if new content has been added when previous one was being uploaded.
    04-14 20:27:14.283  i: [server] Knowledge complete: liu version: owned: false home: true videoTranscode: true audioTranscode: true deletion: false class: null
    04-14 20:27:14.285  i: [conn] Device liu response time is 18.489792 ms
    04-14 20:27:14.285  i: [conn] Connection SUCCESS liu ~ localConn: false conn: https://**-*-**-68.0359a38878b24c918975e4098ba4fa01.plex.direct:10729
    04-14 20:27:14.286  i: [FileSystemUtil] Skipping path (/storage/emulated/0/Android/data/com.plexapp.android/files) as appears to be emulated.
    04-14 20:27:14.312  i: [FileSystemUtil] Skipping path (/storage/emulated/0/Android/data/com.plexapp.android/files) as appears to be emulated.
    04-14 20:27:14.324  i: [CameraUploader] There isn't new content to be uploaded, finishing process.
    04-14 20:27:14.324  i: [CameraUploader] Finishing camera upload
    04-14 20:27:38.761  i: [FocusService] App focus lost.
    04-14 20:27:38.862  i: [Cast] Application unfocused, stopping active scan.
    04-14 20:27:38.865  i: [PubSub] Application unfocused, disconnecting...
    04-14 20:27:38.908  e: [PubSub] Error detected.
    04-14 20:27:38.908  e: An exception occurred: java.lang.NullPointerException: ssl == null
    04-14 20:27:38.910  e: Stacktrace: java.lang.NullPointerException: ssl == null
        at com.android.org.conscrypt.NativeCrypto.SSL_read_BIO(Native Method)
        at com.android.org.conscrypt.OpenSSLEngineImpl.unwrap(OpenSSLEngineImpl.java:477)
        at javax.net.ssl.SSLEngine.unwrap(SSLEngine.java:1014)
        at org.jboss.netty.handler.a.c.a(SourceFile:912)
        at org.jboss.netty.handler.a.c.e(SourceFile:488)
        at org.jboss.netty.channel.as.b(SourceFile:112)
        at org.jboss.netty.channel.v.e(SourceFile:360)
        at org.jboss.netty.channel.socket.nio.o.b(SourceFile:595)
        at org.jboss.netty.channel.socket.nio.e.a(SourceFile:101)
        at org.jboss.netty.channel.aa.b(SourceFile:771)
        at org.jboss.netty.channel.v.a(SourceFile:736)
        at org.jboss.netty.handler.a.d.a(SourceFile:1150)
        at org.jboss.netty.channel.x.a(SourceFile:53)
        at org.jboss.netty.handler.a.c.h(SourceFile:1110)
        at org.jboss.netty.handler.a.c.a(SourceFile:433)
        at org.jboss.netty.channel.aa.b(SourceFile:776)
        at org.jboss.netty.handler.codec.a.b.a(SourceFile:60)
        at org.jboss.netty.channel.v.h(SourceFile:720)
        at org.jboss.netty.channel.a.i(SourceFile:200)
        at tylerjroach.com.eventsource_android.a.a.a.a(SourceFile:255)
        at tylerjroach.com.eventsource_android.a.c(SourceFile:171)
        at com.plexapp.plex.application.a.h.e(SourceFile:119)
        at com.plexapp.plex.application.a.h.b(SourceFile:22)
        at com.plexapp.plex.application.a.h$1.onReceive(SourceFile:49)
        at android.support.v4.content.i.a(SourceFile:308)
        at android.support.v4.content.i.a(SourceFile:46)
        at android.support.v4.content.i$1.handleMessage(SourceFile:118)
        at android.os.Handler.dispatchMessage(Handler.java:102)
        at android.os.Looper.loop(Looper.java:157)
        at android.app.ActivityThread.main(ActivityThread.java:5555)
        at java.lang.reflect.Method.invoke(Native Method)
        at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:745)
        at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:635)
    04-14 20:27:38.911  i: [PubSub] Disconnected (reconnect: false)
    04-14 20:27:40.320  i: [PlexHome] Locking application because screen has been turned off.
    04-14 20:28:38.664  i: [ServerSelectionHelper] Jumping to home screen because selected server has become reachable.
    04-14 20:28:38.664  i: [ServerClaimingHelper] Server liu cannot be claimed: it doesn't have required conditions
    04-14 20:28:38.674  i: Resuming HomeActivity.
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