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The Directory appears to be empty?

SGXanderSGXander Members, Plex Pass Posts: 9 Plex Pass

Hi All,
I'm running plex media server and have a fair amount of music stored as .wav on it as well as tv shows as .mp4. I can sync these and play the local copy but almost randomly I'll open plex and try to play music and it will say the directory appears to be empty on all music, all tv shows or both. no amount of closing and re-opening or clearing the cache of the app fixes this but the content does seem to fix itself at a later date. It's pretty annoying and I wondered if anyone else has seen this? can someone from plex confirm how the synced content is indexed on the Android app and why it might claim there is nothing there when there is?


  • SGXanderSGXander Members, Plex Pass Posts: 9 Plex Pass

    Latest version looked like it fixed this but it's still happening! Just woke up this morning and my phone claims there's no synced content. No sync changes since the weekend and was working fine yesterday. Cache cleared on phone but it doesn't fix. All the metadata and part files are still on the phones storage but plex won't see them.
    Please help!

  • JofuzJofuz Members, Plex Pass Posts: 4 Plex Pass

    Did you ever find a fix for this? I'm having the same problem and its v annoying.

  • jose.bonillajose.bonilla Members, Plex Pass Posts: 5 Plex Pass

    This is happening to me as well. Suddenly all of my sync content is not playing. I usually sync a bunch of music for my train ride which there is no signal and I can listen offline. But I am only able to listen to music online. Synced music with either say the directory appears to be empty or the progress bar will be stuck at 0 and does not move.

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