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Plex Keeps Renaming TV Show Episode Titles to "Episde 1", "Episde 2" etc.

kerlimann@gmail.comkerlimann@gmail.com Members, Plex Pass Posts: 6 Plex Pass
edited March 14 in Windows

I have a German TV show with several Seasons and although I have named all the episodes according to the correct naming convention for TV shows (TV Shows/ShowName/Season XX/ShowName – sXXeYY – EpisodeTitle.ext), and I have manually changed the titles in the General tab (and locked it), Plex keeps renaming them back to "Episode 1", "Episode 2" etc. every time the library is re-scanned. Any suggestions on how I can make the manually entered titles stick? Btw., the search agent does recognize the show, since it has found the correct poster, but it forces generic titles vs. what I have manually entered and locked.

Answers

  • kerlimann@gmail.comkerlimann@gmail.com Members, Plex Pass Posts: 6 Plex Pass
    edited March 13

    Btw, this does not happen when I add the episode as category "videos" vs. "TV Show", so it must be a search agent "issue".

  • OttoKernerOttoKerner Members, Plex Pass, Plex Ninja Posts: 30,880 Plex Ninja

    Embedded metadata.

    Go to Settings - Server - Agents - Shows - TheTVDB
    In there, grab the line 'Local Media Assets' with your mouse and drag it downwards, so it ends up being at the bottom of the stack of active agents.
    Repeat the same under
    Settings - Server - Agents - Shows - TheMovieDatabase
    +
    Settings - Server - Agents - Movies - Plex Movie
    +
    Settings - Server - Agents - Movies - TheMovieDatabase

    Then perform 'Refresh Metadata' on the whole series.

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  • kerlimann@gmail.comkerlimann@gmail.com Members, Plex Pass Posts: 6 Plex Pass

    I did what you recommended, however all the tiles are being renamed back to generic titles, i.e. Episode 1, Episode 2 etc. when there is a metadata refresh. I have a metadata editor (mp3tag) that also works for mp4 files. Which field contains the episode title metadata?

  • OttoKernerOttoKerner Members, Plex Pass, Plex Ninja Posts: 30,880 Plex Ninja

    @kerlimann@gmail.com said:
    I have a metadata editor (mp3tag) that also works for mp4 files. Which field contains the episode title metadata?

    Title would be the right one.

    Could you post the content of the guid="xxxxxxxxx" from the Plex XML info of one affected episode?

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  • kerlimann@gmail.comkerlimann@gmail.com Members, Plex Pass Posts: 6 Plex Pass

    guid="local://119756"
    I added the episode title to the field %title% in mp3tag, but that also didn't make any difference.

  • OttoKernerOttoKerner Members, Plex Pass, Plex Ninja Posts: 30,880 Plex Ninja
    edited March 17

    @kerlimann@gmail.com said:
    guid="local://119756"
    I added the episode title to the field %title% in mp3tag, but that also didn't make any difference.

    This show is 'unmatched'. Which means that it doesn't even read embedded metadata.

    1) reboot your Plex server machine
    2) make sure you are not adding your show to a movie library. It must be a tv show library.
    3) edit your tv show library, go to the 'Add Folders' tab and ensure that it only points to the folder TV Shows, not one level above or below.
    4) ensure your server has internet connection when you add new files
    5) perform the Plex Dance with the whole series

    Got help? Help others too - by reporting back with your results!
    Have you checked the Documentation before posting a question in the forums?
    Use the SEARCH function before starting a new thread!
    No PMs unless requested, please! Do not use 'verbose' logging
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