If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Nothing Plays Back

forepjforepj Posts: 20Members, Plex Pass Plex Pass

I can see my library and select songs/albums for playback, but nothing plays. If I select a song nothing happens. If I select an album, it cycles through the songs on the album and nothing plays. I can go directly to same music folder that the Plex music library accesses and play the same content back with no issue.

Answers

  • johnclaytonjohnclayton Plex-ifier of Smart Speakers Montana, USAPosts: 68Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    That sounds like the symptoms of a router that doesn't support NAT loopback. It's a known issue that we're working on addressing.

  • joxer007joxer007 Posts: 1Members, Plex Pass Plex Pass

    same problem for me, everything shows up but nothing plays

Sign In or Register to comment.