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Local Media Assets Ignored?

niallobrniallobr Posts: 149Members, Plex Pass Plex Pass
edited March 24 in NVIDIA SHIELD

Has anyone updated to PMS Version 1.12.1.4885 and noticed local media assets are not being used when set as first agent?

Just added this movie to my library:

You can see the local artwork is not being chosen automatically:

Here's how the agent looks (local assets first):

Here's how the files look:

I don't think I'm doing anything different to before? I've recently started grabbing artwork like moviename.jpg moviename-fanart.jpg for my collections but even without that artwork present the same thing happens after metadata refresh.

Server: Custom NAS w/ Docker | Intel Core i7-8700K | 38TB

Client: Shield TV | Xbox One S

Remote: Logitech Harmony Elite

Answers

  • kyuuukyuuu Posts: 3Members, Plex Pass Plex Pass

    +1 I have same issue after updated to 1.12.1.4885

  • niallobrniallobr Posts: 149Members, Plex Pass Plex Pass
    edited April 1

    Good to know I'm not alone! No sign of any update yet. Not sure if this affects all PMS or just the SHIELD version.

    Server: Custom NAS w/ Docker | Intel Core i7-8700K | 38TB

    Client: Shield TV | Xbox One S

    Remote: Logitech Harmony Elite

  • kyuuukyuuu Posts: 3Members, Plex Pass Plex Pass
    edited April 2

    @niallobr said:
    Good to know I'm not alone! No sign of any update yet. Not sure if this affects all PMS or just the SHIELD version.

    Yeah it is Shield version PMS causing this problem. I installed another PMS on my Synology ds916+ for test, which is the same version(1.12.1.4885) and it has no problem loading local media assets. Hope this will be fixed soon. I have customized posters for every contents I have(about 600 movies and 120 TV shows) and that's way far more than I can change posters manually one by one.

  • niallobrniallobr Posts: 149Members, Plex Pass Plex Pass
    edited April 2

    Yeah I’m in the exact same boat with the customised artwork, I probably only noticed this because of my obsession with updating the artwork for every new movie!

    Tagging @gbooker02 and @Chris C for visibility, happy to provide logs if I can.

    Server: Custom NAS w/ Docker | Intel Core i7-8700K | 38TB

    Client: Shield TV | Xbox One S

    Remote: Logitech Harmony Elite

  • niallobrniallobr Posts: 149Members, Plex Pass Plex Pass

    Still happening on the latest server version (Version 1.12.2.4929)

    @gbooker02 @Chris C any help would be appreciated.

    Server: Custom NAS w/ Docker | Intel Core i7-8700K | 38TB

    Client: Shield TV | Xbox One S

    Remote: Logitech Harmony Elite

  • Nicola HinssenNicola Hinssen Posts: 2Members, Plex Pass Plex Pass

    Ah luckily I'm not alone, same problem here on 1.12.3.4973

  • niallobrniallobr Posts: 149Members, Plex Pass Plex Pass

    It sucks. I've just moved my server from the Shield to a new custom build but still had the issue on the latest update to the Shield. I'll still keep an eye on this thread and mark this as answered if/when we do get a solution.

    It looks like the devs are currently either not aware of it or it's not high priority for them. Hopefully it gets some love soon.

    Server: Custom NAS w/ Docker | Intel Core i7-8700K | 38TB

    Client: Shield TV | Xbox One S

    Remote: Logitech Harmony Elite

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