If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Remote Freezes while viewing movies utilizing Plex

jsalcunijsalcuni Posts: 3Members

Whenever I view movies on my Panasonic plasma utilizing my NAS (TS-451A) as the media player using the Plex App, I am loosing remote control function and unable to navigate in the app at all. It is fine when I go to my desktop or if I am on the home screen of my NAS on the TV, I am able to plug in a mouse to the NAS and use that on the TV to navigate and get to the Plex App but once I go into Plex I cannot utilize the mouse, the app just freezes. Any remedies for this.

Sign In or Register to comment.