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Why does the Shield constantly lose connection to my external hard drives

blackph0enixblackph0enix Posts: 6Members, Plex Pass Plex Pass

I have a 500GB Shield TV I have been moving my current 2TB external hard drive Plex library over to a 4TB external. However, while I'm transferring data I notice that my mounted drives keep disconnecting every 5-7 minutes. This is annoying and has made my storage migration a nightmare. Does anyone have a fix?


  • trent.curtistrent.curtis Posts: 33Members, Plex Pass Plex Pass

    What's the model of your external drive?

    Plex Media Server - Nvidia Shield Pro 500GB
    Storage/NAS - WD MyCloud EX2 - Dual 8TB WD RED Drives in Raid 1
    LiveTV DVR / Captures - HDHomeRun Prime with Charter Spectrum Service / PlayOn for Netfix/Hulu/OnDemand Content Capturing
    Clients - Nvidia Shield 16GB / Amazon FireTV 4K / Samsung 2017 TV Plex Client

  • rucknrunrucknrun Posts: 135Members, Plex Pass Plex Pass

    I found the only way to get past this to stop is to use the external drive as my internal storage. I had a Seagate drive that was a nightmare until I committed to this.

  • insync44insync44 Posts: 7Members ✭✭
    edited April 7

    I had a Mi Box that constantly did this , when the External HD, was connected with a USB hub. Shield was the same, with a non-powered hub, but a direct connection have had no problems. Using the external storage as internal was a waste of a large hard drive.

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