Unable to play videos on AppleTV and iOS apps (error: "Something went wrong playing your media.")
Hi Plex forums. I'm having problems playing videos through both the AppleTV and iOS apps. When I start a video, it takes ~10 seconds of loading and then displays an error "Something went wrong playing your media. Please try again".
This only occurs for most files, but not all. I was able to play these very same files without problems about 2 or 3 days ago. They have just started failing now.
I have tried restarting everything (AppleTV, iOS, Plex server, Network drive), but nothing helps.
I am able to play the exact same files through the Plex web interface. So I don't think it's an issue with the files or Plex server. I think it must be just the AppleTV and iOS apps. I noticed that the Plex AppleTV app was updated on Apr 5. Has there perhaps been a change that might have caused this?
Has anyone else had a similar problem? Any ideas what to do to fix this?