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Roku3 is displaying subtitles on files without FORCED subtitles. Preview Channel v 5.2.0

SkynetMainframeSkynetMainframe Posts: 87Members, Plex Pass Plex Pass

Plex is automatically displaying subtitles on files that aren't using forced or hard coded subtitles. I have to manually go into each file's settings and disable the subtitle before i start it. here is the mediainfo of the files that are doing this. I don't have this problem with any other player, OpenPHT, Plex Media Player, or the web app. Only Plex on Roku

General
Unique ID : 243162392375117091674974039386212398162 (0xB6EF5F8F6F95059D83F5AF068195F452)
Complete name : It's.Always.Sunny.in.Philadelphia.S04E01.Mac.and.Dennis.Manhunters.DVDRip.DD2.0.x264-NTb.mkv
Format : Matroska
Format version : Version 4 / Version 2
File size : 489 MiB
Duration : 21 min 17 s
Overall bit rate : 3 212 kb/s
Encoded date : UTC 2013-08-20 15:53:53
Writing application : mkvmerge v6.3.0 ('You can't stop me!') built on Jun 28 2013 20:09:41
Writing library : libebml v1.3.0 + libmatroska v1.4.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L3.1
Format settings : CABAC / 13 Ref Frames
Format settings, CABAC : Yes
Format settings, RefFrames : 13 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 21 min 17 s
Bit rate : 2 956 kb/s
Width : 720 pixels
Height : 480 pixels
Display aspect ratio : 4:3
Frame rate mode : Constant
Frame rate : 23.976 (24000/1001) FPS
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.357
Stream size : 450 MiB (92%)
Writing library : x264 core 133 r2334 a3ac64b
Encoding settings : cabac=1 / ref=13 / deblock=1:-3:-2 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / psy_rd=1.10:0.10 / mixed_ref=1 / me_range=48 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=6,6 / fast_pskip=0 / chroma_qp_offset=-3 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=6 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=19.0 / qcomp=0.80 / qpmin=10 / qpmax=51 / qpstep=4 / ip_ratio=1.10 / aq=1:0.70
Language : English
Default : Yes
Forced : No

Audio
ID : 2
Format : AC-3
Format/Info : Audio Coding 3
Codec ID : A_AC3
Duration : 21 min 17 s
Bit rate mode : Constant
Bit rate : 192 kb/s
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 kHz
Frame rate : 31.250 FPS (1536 SPF)
Bit depth : 16 bits
Compression mode : Lossy
Delay relative to video : 13 ms
Stream size : 29.2 MiB (6%)
Service kind : Complete Main
Default : Yes
Forced : No

Text #1
ID : 3
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Language : English
Default : Yes
Forced : No

Text #2
ID : 4
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Language : Spanish
Default : No
Forced : No

Text #3
ID : 5
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Language : French
Default : No
Forced : No

Text #4
ID : 6
Format : VobSub
Muxing mode : zlib
Codec ID : S_VOBSUB
Codec ID/Info : Picture based subtitle format used on DVDs
Language : Portuguese
Default : No
Forced : No

Best Answers

Answers

  • SkynetMainframeSkynetMainframe Posts: 87Members, Plex Pass Plex Pass

    thanks! really appreciate the help

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