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Managed user getting access to non-checked libraries

sirhomealotsirhomealot Posts: 2Members, Plex Pass Plex Pass

When using Plex for TVOS (Apple TV), and choosing "Kids" (managed user), if the server & libraries they have access to isn't available, the app shows them ALL of the libraries from a server that they do not have access to. This only happens on the Apple TV client. Plex Web doesn't behave this way. Anyone else experiencing this?

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Answers

  • BigWheelBigWheel Posts: 10,097Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    Is your Apple TVs IP address to in the Network setting List of IP addresses and networks that are allowed without auth only thing can think might cause it on top of my head.

    So your managed users only have access to libraries on a single server? You have double checked nothing might be accidentally checked? under each server in user share settings

    Logs > https://support.plex.tv/articles/201869908-log-files/
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