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"Unable to connect to Living Room Tv"

TertialSparksTertialSparks Posts: 2Members

So, my grandmother bought a chromecast yesterday. She can cast from youtube and every other site and apps (that allows it), except from plex.

It keeps saying "Unable to connect to Living Room Tv". Been trying for 2hours to fix this and its not working. Could you guys help me ?

Just so you know, she has a galaxy grand prime and I have an lg g3, but when I do it with my phone, it works. It goes further than what I can do and I need your help.

Answers

  • SE56SE56 Posts: 2,164Members, Plex Pass Plex Pass

    @shiningnexus@gmail.com said:
    So, my grandmother bought a chromecast yesterday. She can cast from youtube and every other site and apps (that allows it), except from plex.

    It keeps saying "Unable to connect to Living Room Tv". Been trying for 2hours to fix this and its not working. Could you guys help me ?

    Just so you know, she has a galaxy grand prime and I have an lg g3, but when I do it with my phone, it works. It goes further than what I can do and I need your help.

    Network setting on server.
    Secure connections, try disabling

    TV:(1). LG 65UB950T UHD Smart TV WebOS 1.4, (2). Hisense 50K3300UW.Receiver Onkyo TX-NR646 Network Receiver, ARC configured. Server: iMac Late 2015, 32Gb Ram, 3.2GHz Intel i5 Skylake processors.Storage: 3 WD External USB3 HDD. Devices: 2 iPad Air 2 connected with AC Wifi Dual Band. Network: Gigabite Ethernet hardwired , 5 outlets with Cat 6 and 2 Ethernet switches, Full Duplex, AVB mode enabled Remotes: Onkyo ios app, Plex ios, LG Magic remote.Speakers: Bowers and Wilkins Floor Standing Fronts and Mordaunt-Short Genie, Centre, 200W Powered Sub & 4 Satellite Surrounds. Configured for 7.1 Channels.

  • TertialSparksTertialSparks Posts: 2Members

    Well. My phone works, why not hers?

    Also. Her other apps are working too.

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