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If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
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PlexPass does not work with FireTV
For few months not I access Plex App using FireTV device. I select content ( movies, videos) from my libraries and I am bounce-back to login screen to select the userid of Plex
Apologies for not using the right place to post my support question