Plex isnt HW-transcoding for some reason
Im running PMS 220.127.116.1123-31d3c0c65 on Windows 10 Pro on a Intel NUC 7I7BNH.
It's got an Intel I7-7567U that has all the requrements needed.
That CPU has the Intel® Iris™ Plus Graphics 650 that can do both HW decoding and encoding of X265 video.
The drivers for the "GPU" are the latest available from intels own download center (version 18.104.22.16825).
The BIOS is updated to the latest one (BNKBL357.86A, version 0063).
I have checked the box in PMS settings that says "use hardware acceleration when available".
But when starting a HEVC movie/show it just starts to transcode it using the CPU instead of the GPU.
Why is that? Someone has any suggestions?
Actually i was wrong about the drivers for the GPU part.
I had installed the latest drivers from Windows Update for some reason.
After installing the latest drivers from Intel download center, PMS reported (hw) for both parts. But the CPU is still at 100% and the GPU is hardly working at all. And if that wasnt enough, the video never starts playing. Its just loading for a long time, then crashes.