Plex almost unusable
I've been getting more and more frustrated with my plex server as time has gone on that I'm just about done with it. It's extremely slow, sometimes totally non responsive, and other times won't even play the video even though you can hear the audio. I even went so far as to completely build a new computer (4.2 ghz i7 Processor and 16 gb/ram) and still the issues persist. In fact, I'd say they've gotten worse. I just added a new movie to my library and for some reason it's completely unresponsive. I can't get it to do anything. Uninstalled/reinstalled and still nothing. Isn't there a way to speak to someone for help??!! I paid for this program that I can't even use and I can't call or speak to anyone in real time for help. I'm so frustrated!!!