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PLEX crashes in library when displayed as folders

channbeckerchannbecker Posts: 1Members, Plex Pass Plex Pass

PLEX on my Kindle HDX, Fire OS 4.5.5.3.

Plex version, 6.15.2.4143

I am connecting to my server and it running Windows 10 version 1709 (build 16299.309)

Plex server version is 1.13.0.5023

I have multiple library's setup, Movies, TV, Music, Other Videos.

On the Kindle, I have a library that I prefer to view as folders. When the app is set to folder, going into the library will show the sub-folders. When clicking on one of the sub-folders, which should show the tiles for the files actually in the folder, the app crashes. By that I mean that the screen goes blank, then after 1 second or so the Kindle returns to the carousel.

If I set the view for the library to be by Movies, it displays the tiles for the movies from all sub-folders.

I have taken the library and formatted the physical layout several different ways. Library = 1 folder with many subs. Library = Many sub. Library = no subs. It has not made a difference.

I am looking for any suggestions on what to check or if anybody has any similar experience with the Kindle Plex app.

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Answers

  • maxyplexmaxyplex Posts: 2Members, Plex Pass Plex Pass

    I'm facing a similar issue, did you receive feedback? cheers

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