Our forum migration to Discourse is underway and scheduled to last through June 21. During the migration, the forums will be read-only, except for a single temporary forum (contents of which will not be getting transferred). Read our announcement post for more information about the forum migration.
Hey folks, there is a new Podcast category for forums https://forums.plex.tv/categories/podcasts
If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Unexpected problem when adding photo library

klompen914klompen914 Members Posts: 2

I'm brand new to Plex. I've running the Plex Server plug-in on FreeNAS. Adding videos was a snap and everything has worked as expected, but now I've attempted to add a photo library and I'm stopped by the following message:
"There was an unexpected error loading this library
Please visit our forums if you continue to experience problems"

I have searched through the forums, but have not found anything yet that is helpful. The plug-in is the latest available (1.12.2.4929). The library has a few jpeg images in it just to get started.

Any help or pointers will be appreciated.

Tagged:

Best Answer

  • klompen914klompen914 Members Posts: 2
    Accepted Answer

    I figured out the problem.

    Since I'm knew at both FreeNAS and PLEX, I forgot that I had only added my /media/Video folder to the jail. It wasn't enough for me to just create a /media/Photos folder and point the Photos library to it. I needed to add this folder to my jail. Once I did that, my Photos worked as expected.

    I'm a very happy camper!

Answers

  • klompen914klompen914 Members Posts: 2
    Accepted Answer

    I figured out the problem.

    Since I'm knew at both FreeNAS and PLEX, I forgot that I had only added my /media/Video folder to the jail. It wasn't enough for me to just create a /media/Photos folder and point the Photos library to it. I needed to add this folder to my jail. Once I did that, my Photos worked as expected.

    I'm a very happy camper!

Sign In or Register to comment.