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Can't subscribe to podcast (no login required) that works in iTunes

ErikEckhardtErikEckhardt Posts: 1Members, Plex Pass Plex Pass

When I try to add a podcast by feed URL, http://tnp.theeggbeater.net/dircaster.php, I get an error "Something went wrong. Make sure the URL is correct and try again."

The web page makes two requests, and there are some messages printed in the browser console, one an error.

This could be related to the fact that I'm at work and there potentially are network policies in place preventing normal communication (I see lots of "Prevented fallback to insecure connection" and "All connections to ____'s Plex failed" messages).


Request URL: https://podcasts.provider.plex.tv/actions/addToCatalog?url=http://tnp.theeggbeater.net/dircaster.php&X-Plex-Product=Plex Web&X-Plex-Version=3.53.5&X-Plex-Client-Identifier=vzh1cclh8xdrfm9yt6d5yhho&X-Plex-Platform=Chrome&X-Plex-Platform-Version=66.0&X-Plex-Sync-Version=2&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1343,2560x1440&X-Plex-Token=Rss93gHmdyLpoNYHGJqz&X-Plex-Language=en&X-Plex-Provider-Version=1.2&X-Plex-Text-Format=html
Request Method: OPTIONS
Status Code: 204
Remote Address: 107.23.46.255:443
Referrer Policy: no-referrer-when-downgrade
:authority: podcasts.provider.plex.tv
:method: OPTIONS
:path: /actions/addToCatalog?url=http%3A%2F%2Ftnp.theeggbeater.net%2Fdircaster.php&X-Plex-Product=Plex%20Web&X-Plex-Version=3.53.5&X-Plex-Client-Identifier=vzh1cclh8xdrfm9yt6d5yhho&X-Plex-Platform=Chrome&X-Plex-Platform-Version=66.0&X-Plex-Sync-Version=2&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1343%2C2560x1440&X-Plex-Token=Rss93gHmdyLpoNYHGJqz&X-Plex-Language=en&X-Plex-Provider-Version=1.2&X-Plex-Text-Format=html
:scheme: https
accept: /
accept-encoding: gzip, deflate, br
accept-language: en-US,en;q=0.9,nb;q=0.8
access-control-request-method: PUT
origin: https://app.plex.tv
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36
url: http://tnp.theeggbeater.net/dircaster.php
X-Plex-Product: Plex Web
X-Plex-Version: 3.53.5
X-Plex-Client-Identifier: vzh1cclh8xdrfm9yt6d5yhho
X-Plex-Platform: Chrome
X-Plex-Platform-Version: 66.0
X-Plex-Sync-Version: 2
X-Plex-Device: OSX
X-Plex-Device-Name: Chrome
X-Plex-Device-Screen-Resolution: 2560x1343,2560x1440
X-Plex-Token: Rss93gHmdyLpoNYHGJqz
X-Plex-Language: en
X-Plex-Provider-Version: 1.2
X-Plex-Text-Format: html


Request URL: https://podcasts.provider.plex.tv/actions/addToCatalog?url=http://tnp.theeggbeater.net/dircaster.php&X-Plex-Product=Plex Web&X-Plex-Version=3.53.5&X-Plex-Client-Identifier=vzh1cclh8xdrfm9yt6d5yhho&X-Plex-Platform=Chrome&X-Plex-Platform-Version=66.0&X-Plex-Sync-Version=2&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1343,2560x1440&X-Plex-Token=Rss93gHmdyLpoNYHGJqz&X-Plex-Language=en&X-Plex-Provider-Version=1.2&X-Plex-Text-Format=html
Request Method: PUT
Status Code: 502
Remote Address: 107.23.46.255:443
Referrer Policy: origin-when-cross-origin
:authority: podcasts.provider.plex.tv
:method: PUT
:path: /actions/addToCatalog?url=http%3A%2F%2Ftnp.theeggbeater.net%2Fdircaster.php&X-Plex-Product=Plex%20Web&X-Plex-Version=3.53.5&X-Plex-Client-Identifier=vzh1cclh8xdrfm9yt6d5yhho&X-Plex-Platform=Chrome&X-Plex-Platform-Version=66.0&X-Plex-Sync-Version=2&X-Plex-Device=OSX&X-Plex-Device-Name=Chrome&X-Plex-Device-Screen-Resolution=2560x1343%2C2560x1440&X-Plex-Token=Rss93gHmdyLpoNYHGJqz&X-Plex-Language=en&X-Plex-Provider-Version=1.2&X-Plex-Text-Format=html
:scheme: https
accept: application/json, text/javascript, /; q=0.01
accept-encoding: gzip, deflate, br
accept-language: en
content-length: 0
origin: https://app.plex.tv
referer: https://app.plex.tv/
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36
url: http://tnp.theeggbeater.net/dircaster.php
X-Plex-Product: Plex Web
X-Plex-Version: 3.53.5
X-Plex-Client-Identifier: vzh1cclh8xdrfm9yt6d5yhho
X-Plex-Platform: Chrome
X-Plex-Platform-Version: 66.0
X-Plex-Sync-Version: 2
X-Plex-Device: OSX
X-Plex-Device-Name: Chrome
X-Plex-Device-Screen-Resolution: 2560x1343,2560x1440
X-Plex-Token: Rss93gHmdyLpoNYHGJqz
X-Plex-Language: en
X-Plex-Provider-Version: 1.2
X-Plex-Text-Format: html


My browser console shows 2 items (the first one twice, then a second one)

podcasts.provider.pl…-Text-Format=html:1 PUT https://podcasts.provider.plex.tv/actions/addToCatalog?url=http://tnp…Jqz&X-Plex-Language=en&X-Plex-Provider-Version=1.2&X-Plex-Text-Format=html 502 ()

desktop#!/provider/t…text=content.home:1 Failed to load https://podcasts.provider.plex.tv/actions/addToCatalog?url=http://tnp…Jqz&X-Plex-Language=en&X-Plex-Provider-Version=1.2&X-Plex-Text-Format=html: No 'Access-Control-Allow-Origin' header is present on the requested resource. Origin 'https://app.plex.tv' is therefore not allowed access. The response had HTTP status code 502.

Tagged:

Answers

  • chrisallenchrisallen New ZealandPosts: 646Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    @ErikEckhardt Thank you for the report! I have passed this onto our Podcasts team to investigate.

    (no private messages for support unless requested, please)

  • SpikiestDog2SpikiestDog2 Posts: 4Members, Plex Pass Plex Pass

    Experiencing the same issue. Feed works on other devices but not through Plex:
    http://feeds.feedburner.com/SalemAllianceChurch

  • chrisallenchrisallen New ZealandPosts: 646Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    @SpikiestDog2 Thank you for the report! I have passed this onto our Podcasts team to investigate along with the previous report in this thread. Our Podcasts team are actively working on improving adding feeds to Plex

    (no private messages for support unless requested, please)

  • SpikiestDog2SpikiestDog2 Posts: 4Members, Plex Pass Plex Pass

    The latest updated fixed it for me! Thank you guys!

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