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How can I make background play more user friendly?

marvelharveymarvelharvey Members, Plex Pass Posts: 3 Plex Pass
in iOS

Am I using background play incorrectly?

In most media apps I use, I:
1) tap the play button
2) push the sleep button and that's it, media plays in the background.

In Plex however, I:
1) tap the play button
2) push the sleep button, but this stops the media
3) I then need to push the sleep button a 2nd time, bringing the background media controls on screen
4) tap the background-play button
5) finally, push sleep again to switch off the screen

Is this correct? Is there a setting I need to flip to not pause media when the sleep button is hit?

Answers

  • JeffyFisherJeffyFisher Members, Plex Pass Posts: 14 Plex Pass

    If there is a setting then I’d like to know about it too as I do exactly what you do. It’s not a show-stopper but it is a bit of a pain.

  • DaveBinMDaveBinM Members, Plex Employee, Plex Pass, Plex Ninja Posts: 1,394 Plex Employee

    What kind of media are you playing? I just tried doing exactly what you described with some music, and it worked exactly as expected. Pressed sleep, and it kept playing.

    Server: Intel Hades Canyon NUC (NUC8i7HNK) [i7-8705G, 16GB 2400Mhz RAM, 500GB NVMe PCIe SSD]
    Storage: Synology DS1815+ [HGST DeskStar 3TB x 2, HGST DeskStar 6TB x 2, HGST DeskStar 8TB x 2, and HGST DeskStar 10TB x 2]
    Clients: Plex Media Player (Mac). Plexamp. iPhone. iPad. Apple TV. PS4. Android. Android TV. Web.

    Help: Support | PMS Logs | PMP Logs | iOS Logs | Media XML

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  • marvelharveymarvelharvey Members, Plex Pass Posts: 3 Plex Pass

    @DaveBinM said:
    What kind of media are you playing? I just tried doing exactly what you described with some music, and it worked exactly as expected. Pressed sleep, and it kept playing.

    My apologies for such a slow reply. I'm playing TV shows and movies; mp4 and mkv files I believe.

  • DaveBinMDaveBinM Members, Plex Employee, Plex Pass, Plex Ninja Posts: 1,394 Plex Employee

    @marvelharvey If I may ask, why play a video with the screen off? I'll check with the engineering team, but stopping playback for a video seems like it would be the desired intention most of the time.

    Server: Intel Hades Canyon NUC (NUC8i7HNK) [i7-8705G, 16GB 2400Mhz RAM, 500GB NVMe PCIe SSD]
    Storage: Synology DS1815+ [HGST DeskStar 3TB x 2, HGST DeskStar 6TB x 2, HGST DeskStar 8TB x 2, and HGST DeskStar 10TB x 2]
    Clients: Plex Media Player (Mac). Plexamp. iPhone. iPad. Apple TV. PS4. Android. Android TV. Web.

    Help: Support | PMS Logs | PMP Logs | iOS Logs | Media XML

    No PMs unless directly requested.

  • marvelharveymarvelharvey Members, Plex Pass Posts: 3 Plex Pass

    @DaveBinM

    I'm probably a small minority on this, but I often fall asleep listening to old TV shows. I could leave the screen on, but I switch it off to save power. It's not the end of the world though.

  • DaveBinMDaveBinM Members, Plex Employee, Plex Pass, Plex Ninja Posts: 1,394 Plex Employee

    @marvelharvey I've checked with the engineering team, and stopping the video when turning the screen off is the intended behaviour.

    Server: Intel Hades Canyon NUC (NUC8i7HNK) [i7-8705G, 16GB 2400Mhz RAM, 500GB NVMe PCIe SSD]
    Storage: Synology DS1815+ [HGST DeskStar 3TB x 2, HGST DeskStar 6TB x 2, HGST DeskStar 8TB x 2, and HGST DeskStar 10TB x 2]
    Clients: Plex Media Player (Mac). Plexamp. iPhone. iPad. Apple TV. PS4. Android. Android TV. Web.

    Help: Support | PMS Logs | PMP Logs | iOS Logs | Media XML

    No PMs unless directly requested.

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