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Can't see Sync'ed content when going into Airplane mode.

ASiDiEASiDiE Members, Plex Pass Posts: 100 Plex Pass
edited June 5 in iOS

I have been seeing some posts over on the Android forum about not being able to see sync'ed content when going into airplane mode and I hope I am just missing something.

If I am on my non-synced (Library) and switch to Airplane mode, it shows I am offline. I then shows that it switched over to Music (On this device) but I have NO way of getting to it. Even if I go under my account and click Offline Browsing it still does not show up at all.

I think this is the bug.

If I am on Music (On this device) before hand and turn on Airplane mode then it seems to work and I can go to my (sync'ed) music just fine.

Anyone else seeing this?

Best Answer

  • DaveBinMDaveBinM Members, Plex Employee, Plex Pass, Plex Ninja Posts: 1,394 Plex Employee
    Accepted Answer

    @ASiDiE I've been able to reproduce that. Thanks for the report!

    Server: Intel Hades Canyon NUC (NUC8i7HNK) [i7-8705G, 16GB 2400Mhz RAM, 500GB NVMe PCIe SSD]
    Storage: Synology DS1815+ [HGST DeskStar 3TB x 2, HGST DeskStar 6TB x 2, HGST DeskStar 8TB x 2, and HGST DeskStar 10TB x 2]
    Clients: Plex Media Player (Mac). Plexamp. iPhone. iPad. Apple TV. PS4. Android. Android TV. Web.

    Help: Support | PMS Logs | PMP Logs | iOS Logs | Media XML

    No PMs unless directly requested.

Answers

  • DaveBinMDaveBinM Members, Plex Employee, Plex Pass, Plex Ninja Posts: 1,394 Plex Employee
    Accepted Answer

    @ASiDiE I've been able to reproduce that. Thanks for the report!

    Server: Intel Hades Canyon NUC (NUC8i7HNK) [i7-8705G, 16GB 2400Mhz RAM, 500GB NVMe PCIe SSD]
    Storage: Synology DS1815+ [HGST DeskStar 3TB x 2, HGST DeskStar 6TB x 2, HGST DeskStar 8TB x 2, and HGST DeskStar 10TB x 2]
    Clients: Plex Media Player (Mac). Plexamp. iPhone. iPad. Apple TV. PS4. Android. Android TV. Web.

    Help: Support | PMS Logs | PMP Logs | iOS Logs | Media XML

    No PMs unless directly requested.

  • netwizzard@gmail.comnetwizzard@gmail.com Validating, Plex Pass Posts: 2 Plex Pass

    I am having the same problem. Ever since I updated, I can't see anything that is synced. That is the reason I got Plex to begin with. When offline, all I see is a dog in outer space. I can still browse to the folder on my device and watch things with the android player, but I can't see anything through Plex. I'd like to go back to an earlier version in until you all get this sorted out.

  • jds.carsalejds.carsale Members, Plex Pass Posts: 2 Plex Pass

    Weird.
    I’m not having that problem. In airplane mode I can listen to my synced songs.
    However using the search function finds nothing.

    Search only works for me when my phone has an Ethernet connection to the plex server. A real let down in my opinion.

    The new framework may be sexy, but basic app functionality shan’t be thrown away.

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