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Conversion failed. The transcoder exited due to an error.

SmeetheartSmeetheart Members, Plex Pass Posts: 10 Plex Pass
edited June 8 in Linux

I've been receiving this error consistently starting yesterday. Any time I try to play a piece of media, it starts to play but then stops with the error message "Playback Error Conversion failed. The transcoder exited due to an error."

Answers

  • SmeetheartSmeetheart Members, Plex Pass Posts: 10 Plex Pass
  • ChuckPAChuckPA Members, Plex Pass, Plex Ninja, Plex Team Member Posts: 22,850 Plex Team Member

    There is definitely a mess on your LAN showing there. but I need set that to the side for now if possible.

    Do most of your devices use DLNA? You have a lot of DLNA devices responding to PMS poll for players.
    It looks like PMS is trying to play to a DLNA device when it fails.

    Please DISABLE Verbose logging until requested

    Please search before posting

    Primary support: Linux, Synology, and QNAP

    Please remember to report back. This benefits others.

    Useful links

     Installation and Basic Setup |  Media Preparation (How to name your media files)  |  Linux Permissions 

     Handling TV Specials | Handling Movie extras  |  Nas Compatibility

     Reporting Plex Server issues | Plex Media Server FAQ | Linux Tips

     

    Other useful guides: Local Subtitles | The Plex "dance" | Synology FAQ | PMS Release Announcements

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  • SmeetheartSmeetheart Members, Plex Pass Posts: 10 Plex Pass

    No, I don't think so? Should I try to disable it?

  • SmeetheartSmeetheart Members, Plex Pass Posts: 10 Plex Pass

    I tried to disable it, no dice. :(

  • ChuckPAChuckPA Members, Plex Pass, Plex Ninja, Plex Team Member Posts: 22,850 Plex Team Member
    edited June 9

    Which Linux distro are you using?

    This doesn't occur on a properly working Ubuntu, Debian, Redhat, Centos, or Fedora.

    Jun 09, 2018 00:14:20.925 [0x7fcae07ff700] DEBUG - NetworkService: Browsing on interface 172.17.0.11 on broadcast address 239.255.255.250 (index: 0)
    Jun 09, 2018 00:14:20.925 [0x7fcae07ff700] WARN - NetworkServiceBrowser: Error sending out discover packet from 127.0.0.1 to 127.255.255.255: Invalid argument
    Jun 09, 2018 00:14:20.925 [0x7fcae07ff700] WARN - NetworkServiceBrowser: Error sending out discover packet from 172.17.0.11 to 172.17.255.255: Invalid argument
    Jun 09, 2018 00:14:20.926 [0x7fcae07ff700] WARN - NetworkServiceBrowser: Error sending out discover packet from 127.0.0.1 to 127.255.255.255: Invalid argument
    Jun 09, 2018 00:14:20.926 [0x7fcae07ff700] WARN - NetworkServiceBrowser: Error sending out discover packet from 172.17.0.11 to 172.17.255.255: Invalid argument
    Jun 09, 2018 00:14:20.926 [0x7fcae07ff700] WARN - NetworkServiceBrowser: Error sending out discover packet from 172.17.0.11 to 239.255.255.250: Invalid argument
    Jun 09, 2018 00:14:20.926 [0x7fcae07ff700] WARN - Error replying to broadcast packet: send_to: Invalid argument
    

    Is the DLNA server now disabled?

    Jun 09, 2018 00:14:32.659 [0x7fcae87ff700] DEBUG - Completed: [127.0.0.1:53408] 200 GET /channels/all (11 live) GZIP 1ms 579 bytes
    Jun 09, 2018 00:14:32.661 [0x7fcae07ff700] DEBUG - HTTP 200 response from GET http://127.0.0.1:40141/system/notify/serverUpdated?host=172.17.0.2
    Jun 09, 2018 00:14:32.661 [0x7fcae07ff700] DEBUG - [com.plexapp.system] HTTP reply status 200, with 0 bytes of content.
    Jun 09, 2018 00:14:32.661 [0x7fcae07ff700] DEBUG - NetworkServiceBrowser: SSDP arrived: 172.17.0.10 (http://172.17.0.10:32469/DeviceDescription.xml)
    Jun 09, 2018 00:14:32.661 [0x7fcae77fd700] DEBUG - HTTP requesting GET http://172.17.0.10:32469/DeviceDescription.xml
    Jun 09, 2018 00:14:32.662 [0x7fcae07ff700] DEBUG - NetworkServiceBrowser: SSDP arrived: 172.17.0.12 (http://172.17.0.12:32469/DeviceDescription.xml)
    Jun 09, 2018 00:14:32.662 [0x7fcae67ff700] DEBUG - HTTP requesting GET http://172.17.0.12:32469/DeviceDescription.xml
    Jun 09, 2018 00:14:32.662 [0x7fcae07ff700] DEBUG - NetworkServiceBrowser: SSDP arrived: 172.17.0.27 (http://172.17.0.27:32469/DeviceDescription.xml)
    Jun 09, 2018 00:14:32.662 [0x7fcae23fe700] DEBUG - HTTP requesting GET http://172.17.0.27:32469/DeviceDescription.xml
    Jun 09, 2018 00:14:32.662 [0x7fcae07ff700] DEBUG - NetworkServiceBrowser: SSDP arrived: 172.17.0.87 (http://172.17.0.87:32469/DeviceDescription.xml)
    Jun 09, 2018 00:14:32.662 [0x7fcad7fff700] DEBUG - HTTP requesting GET http://172.17.0.87:32469/DeviceDescription.xml
    Jun 09, 2018 00:14:32.663 [0x7fcae67ff700] DEBUG - HTTP 200 response from GET http://172.17.0.12:32469/DeviceDescription.xml
    Jun 09, 2018 00:14:32.664 [0x7fcae77fd700] DEBUG - HTTP 200 response from GET http://172.17.0.10:32469/DeviceDescription.xml
    Jun 09, 2018 00:14:32.664 [0x7fcad7fff700] DEBUG - HTTP 200 response from GET http://172.17.0.87:32469/DeviceDescription.xml
    Jun 09, 2018 00:14:32.665 [0x7fcae23fe700] DEBUG - HTTP 200 response from GET http://172.17.0.27:32469/DeviceDescription.xml
    Jun 09, 2018 00:14:32.928 [0x7fcae07ff700] DEBUG - NetworkServiceBrowser: SSDP arrived: 172.17.0.11 (http://172.17.0.11:32469/DeviceDescription.xml)
    Jun 09, 2018 00:14:32.929 [0x7fcae97ff700] DEBUG - HTTP requesting GET http://172.17.0.11:32469/DeviceDescription.xml
    

    Please DISABLE Verbose logging until requested

    Please search before posting

    Primary support: Linux, Synology, and QNAP

    Please remember to report back. This benefits others.

    Useful links

     Installation and Basic Setup |  Media Preparation (How to name your media files)  |  Linux Permissions 

     Handling TV Specials | Handling Movie extras  |  Nas Compatibility

     Reporting Plex Server issues | Plex Media Server FAQ | Linux Tips

     

    Other useful guides: Local Subtitles | The Plex "dance" | Synology FAQ | PMS Release Announcements

    Hosts: Fedora, QNAP, Synology, most Linux distros in VM

    No technical support via PM unless offered

    Please remember to mark the appropriate answer(s) which solved your issue.

     
  • SmeetheartSmeetheart Members, Plex Pass Posts: 10 Plex Pass

    Yeah i tried to disable it, didnt work :/ my machine is hosted on a VPS :) and not really sure what kind of linux it is.

  • ChuckPAChuckPA Members, Plex Pass, Plex Ninja, Plex Team Member Posts: 22,850 Plex Team Member

    cat /etc/os-release

    If it's a standard distro, it will tell us what it is

    Please DISABLE Verbose logging until requested

    Please search before posting

    Primary support: Linux, Synology, and QNAP

    Please remember to report back. This benefits others.

    Useful links

     Installation and Basic Setup |  Media Preparation (How to name your media files)  |  Linux Permissions 

     Handling TV Specials | Handling Movie extras  |  Nas Compatibility

     Reporting Plex Server issues | Plex Media Server FAQ | Linux Tips

     

    Other useful guides: Local Subtitles | The Plex "dance" | Synology FAQ | PMS Release Announcements

    Hosts: Fedora, QNAP, Synology, most Linux distros in VM

    No technical support via PM unless offered

    Please remember to mark the appropriate answer(s) which solved your issue.

     
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