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NEWS: Playback Error 'an error occurred trying to play' any NEWS video

kjsanders86kjsanders86 Posts: 11Members, Plex Pass Plex Pass

not happening on all Plex clients but is on an i7, 6g, 2.2ghrz laptop. How do I troubleshoot? Server is an i7, 8g, 256g SSD 2.8ghrz and streams fine to other plex clients. Thoughts? Which log holds NEWS errors on playing videos? Also, other videos Recorded Shows, personal videos, play fine.


  • kjsanders86kjsanders86 Posts: 11Members, Plex Pass Plex Pass


  • tns1tns1 Posts: 37Members, Plex Pass Plex Pass

    Same here, news always gets "Playback error".

  • snewpysnewpy Posts: 2Members, Plex Pass Plex Pass

    Having the same issue - I've tried it a couple of times in the past week or so with PMP and it has never worked for me.It appears to work in the web client.

  • 229Mick229Mick Posts: 45Members, Plex Pass Plex Pass

    Same. I've tried it three or four times since they brought it on in Plex Media Player and it's never worked for me. Works in the web app for me too.

  • kjsanders86kjsanders86 Posts: 11Members, Plex Pass Plex Pass

    @Plex_Help. is this a known issue with NEWS media and the Plex Media Player? seems like something really basic to get right before launch...

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