If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
Welcome to our forums! Please take a few moments to read through our Community Guidelines (also conveniently linked in the header at the top of each page). There, you'll find guidelines on conduct, tips on getting the help you may be searching for, and more!

Frequently Asked Questions

stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
edited January 2016 in Plex Classic for Roku
PLEASE READ BEFORE REPORTING AN ISSUE!

We were starting to get a bit overwhelmed with FAQ threads, so I figured I'd consolidate them and put them in one spot. I'm leaving the Roku 2 alert alone for now as I want people to see it more easily and it should ultimately be a temporary issue (hopefully...).

Please take a look through this before opening up a new thread, it would be greatly appreciated. There's a pretty good chance you'll find your answer already in these forums somewhere, and that's always going to be faster and better than starting a new thread.
 

Former member of the Plex for Roku development team

Units Owned: Roku 1 XD, Roku 2 XS

watched-fanart.jpg
«1

Comments

  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    edited August 2015
    Limitations and Known Bugs

    List of known bugs, limitations and work arounds.

    Bugs
    - Discovery does not work on Windows based PMS. Fix coming shortly.
    - Playback fails silently for some media when on wireless. Work around is to reduce the quality/bandwidth setting until it will play. (Should be fixed with versions 3.x and 4.2 of the Roku firmware.)
    - Bad quality for SD content: Bug in ffmeg - http://forums.plexapp.com/discussion/26531
    - Linux PMS discovery broken. Fix coming.
    - Some people are seeing issues with no content showing up. Looks like an issues with the network interface. Check http://forums.plexapp.com/discussion/26326 for work arounds.
    - Initial audio stutter on some media. Quick fast-forward brings things back into sync.
    - Media only marked as partially watched after playing
    - Aspect ratio is incorrect on some videos (anamorphic?) (Should be at least mostly fixed by v2.2)

    Limitations
    - No 5.1, only 2 channel (5.1 support may still have some rough edges, but it's there)
    - Local network only (for now) (Remote servers work as long as they are pre-9.5.x without authentication. Pre-9.5.x with authentication will not be supported. 9.5.x authentication is done via myPlex which is under development.) myPlex support was added in v2.0
    - Video only support for now. Audio and photo support coming. Audio and photo support were added in v2.0
    - myPlex support is not yet implemented.[/x] myPlex support was added in v2.0
    - No direct play. Looks like people want this. I'll look into adding it. Direct Play was introduced in v2.0 and gets refined in every update
    - Mark as watched needs to be added. Added in v2.0
    - Folder based navigation (for home movies/etc. without metadata) is currently very limited. The By Folder view was fixed in v2.0
    - VOB / TS files cannot be streamed. (Note that this is a limitation of the PMS and not the Roku client, and as such, won't be fixed until the server guys add support for transcoding raw DVD rips. In the interim, use something like MakeMKV to put it into a container format that PMS will work with.)
    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    edited March 2013

    [NOTE: This is largely old information that hasn't been cleaned up...]

    There are a handful of channels that aren't supported on the Roku, mostly things that have their own channel in the Roku store. But apart from that, there are no known issues with channels that are specific to the Roku. Because of that, you may want to test another Plex client (like Plex/Web) to see if the problem is specific to the Roku. If it's not specific to the Roku, you may find more knowledgeable people in either the channels forum or the Plex Media Server forum.

    Troubleshooting Plex Channel Plugins

    Please report any issues with Plex channel plugins here. By that I mean things like CBS, ESPN3, etc., not the basic Plex for Roku channel. Also, please note which version of the Plex channel you are using (official Plex, Plex Beta, Plex Grid, etc.) and whether or not you have tried to reproduce this under a regular Laika client (and what happened if you did).

    Please do me a favor and check the list below first, as I will try to maintain a list of what you can expect to work and not.

    Linux

    Plex does not support Flash or Silverlight channels underneath Linux. While Flash does run under Linux, the code that is used to capture the audio/video is too complicated to port right now. And Silverlight itself doesn't run under Linux, it would have to be converted to using Moonlight with Mono. Your best bet for using channels is Windows Vista, Windows 7, or OSX.

    Windows XP

    The framework that Plex uses to capture video/audio output from Flash and Silverlight based channels is not supported under Windows XP (or earlier). Plex relies on some Windows system calls that weren't implemented until Windows Vista, so your best bet for channel support is to run Windows Vista, Windows 7, or OSX.

    OSX

    To properly capture audio for channels, Plex relies on Soundflower being configured. As I don't have a Mac myself, I don't know details, but I'm sure someone in the general Plex for Mac forums can help you out, as this is not specific to the Roku client at all.

    Issues:



    • ABC Family - plugin does not appear to work (tested under Roku, Android, and Laika)
    • ESPN3 - some elements appear to be broken in the plugin, but others have been fixed on the beta channel. Currently giving error 305 for all videos.
    • USA - plugin does not appear to work (tested under Roku, Android, and Laika)
    • Youtube - error "play failed: An unexpected problem (but not server timeout or HTTP error) has been detected."

    Works:



    • ABC - works as of 1.7
    • Apple Movie Trailers - works as of 1.7.8
    • CBS - works as of 1.6
    • Hulu - MyHulu doesn't work, but watching TV episodes as of 1.6
    • NBC - works as of 1.6
    • The WB - works as of 1.6

    The beta channel

    You can add the beta channel here:

    https://owner.roku.com/add/PlexBeta

    You'll want to go into the Channel Store on your Roku and exit it to trigger the installation. I'll be trying to keep that up to date with testing fixes while we keep the regular channel for stable major releases. Note that you can have both versions installed, side-by-side, without issue.

    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    edited June 2012
    Update for version 2.2

    As of version 2.2, we've added a way to get some logs off the device without having to install the channel in dev mode. You're still welcome to install in dev mode (it's open source and we love contributors!), but it's not usually necessary just for logs. The one exception to that is crashes, there's simply no good way for a channel to handle crashes and/or make logs available.

    To get logs from version 2.2+:

    1. Go to Preferences -> Logging -> Enable Logging
    2. Reproduce whatever it is you're having trouble with
    3. Go to Preferences -> Logging -> Download Logs and follow the instructions


    How to enable development versions

    This is not for the faint of heart, but for those folks looking to help troubleshoot crash related issues, read on! Bear in mind that you can have the official Plex (or Plex Beta) channel installed alongside the development version with no issues.

    First of all, the Roku does not store logs anywhere. Instead, it has a network based console. Once your Roku has had development mode enabled, you can use a telnet program (such as Putty under Windows, or native terminal apps under OSX and Linux) to connect to port 8085 on your Roku. Two items of note: a) you can only debug applications which you have uploaded yourself, so you can't debug say Netflix or Amazon Unbox... or in our cause, the official Plex channel. B) You can only have one console session open at a time. If you're not getting any output on the console, confirm that you don't still have a previous session open (this confused me quite a bit one day...).

    To enable development mode:

    Before you are able to load a development application to your box, you must enable development mode on your Roku Streaming Player. When you enter the special remote control sequence:

    Home 3x, Up 2x, Right, Left, Right, Left, Right

    (Are you having flashbacks to Mortal Kombat hidden command sequences yet?) You will be presented with the Developer Settings page where you can enable developer mode on the box. When developer mode is enabled, you can access the Application Installer page as specified in the next section.

    If you would like to subsequently disable development mode on your box, simply enter the special remote code sequence again and select the “disable installer” option on screen.

    Using the Makefile

    If you have developer tools installed on your computer, you can use the Makefile to simplify the steps that are described manually in the next sections. For example, on Mac OS X with developer tools, you can do the following:

    1. Get the source code you want to use (e.g. https://github.com/plexinc/roku-client-public/zipball/master for the absolute latest)
    2. Set an environment variable to point at the IP address of your Roku (e.g. export ROKU_DEV_TARGET=192.168.0.5)
    3. cd Plex (the directory with the Makefile)
    4. make dev install
    5. telnet $ROKU_DEV_TARGET 8085


    Creating the Zip File:

    The simplest approach is to simply download the latest zip, but if you'd like to create it yourself, read on.

    For us, you can download the source from github. The main public repository is here: https://github.com/plexinc/roku-client-public, although each developer has their own fork which they develop on. When troubleshooting an issue with a developer, ask if you should be testing on their fork or the public repository, and where to go if they want you to test their fork. You can download a zip file of the source from github (you don't need to install a Git client) but you cannot directly upload this to your Roku as it's not in the right format. Extract the files from the Github zip file and go underneath the Plex folder. Make a copy of the manifest.template file named simply manifest. Zip up the following files/directories:

    1. source/
    2. images/
    3. manifest

    That zip file should then be able to be uploaded to your Roku.

    To install a development channel:

    Development applications are loaded onto the device using a standard web browser. When enabled for development mode the device hosts a web page for installing your application. To access the installer page, do the following:

    1. From your Roku Streaming Player, navigate to “Roku Player Settings”, “player info” to find the IP address of your box.
    2. From your development workstation, open a standard web browser and type the following URL: http://<rokuPlayer-ip-address&gt; (for example: http://192.168.1.100)
    3. You should see a page like the one displayed in Figure 1 (Application Install Page) below.
    4. Click the “Browse” button and navigate to the location of the application zip file on your development machine as shown in Figure 2 (Application File Browser). The full path to the application .zip file should appear in the text field.
    5. Finally, click the “Install” button to deploy the application to the box. The application should install and begin running immediately. You will see a message on the web page indicating it was successfully loaded as shown in Figure 3 (Application Installer page – Installation Complete)
    6. Run the application with the application debug console open. When you telnet to the Roku Streaming Player on port 8085 (see section 8.1) you will see the debug console from your application. If there are any errors in your code, they will show up on this console. There is even a debugger attached to this port that will give you source file and line number information for script errors.
    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    edited July 2012
    My Roku Can't See My PMS:

    Standard questions:

    1.) Do you have internet access on your Roku; can you use another channel such as Amazon Unbox or Netflix without problem? If you don't, you have a basic networking problem with your Roku that you need to resolve first.

    2.) Do you have a firewall on your PMS server? If so, disable it and try again. This isn't long term advice-- this is just to help isolate the problem. If it resolves it, then you know you need to update your firewall to allow access to the PMS service.

    3.) Can you ping your Roku from your PMS server? The Roku IP is listed under Settings > Network > Connection status. You should see something like "192.168.0.110". Then you would (on a windows box) go to start, type in "cmd", and hit enter. This will bring up a command prompt window. Then you would type in "ping <ip>" where <ip> is the IP of your Roku (obviously, don't type in the < or the >). You should see something along the lines of:
    C:&#092;Users&#092;Morgan&gt;ping 192.168.0.110
    
    Pinging 192.168.0.110 with 32 bytes of data:
    Reply from 192.168.0.110: bytes=32 time=1ms TTL=64
    Reply from 192.168.0.110: bytes=32 time&lt;1ms TTL=64
    Reply from 192.168.0.110: bytes=32 time&lt;1ms TTL=64
    Reply from 192.168.0.110: bytes=32 time&lt;1ms TTL=64
    
    Ping statistics for 192.168.0.110:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
        Minimum = 0ms, Maximum = 1ms, Average = 0ms
    
    C:&#092;Users&#092;Morgan&gt;
    

    If you see something like this:
    C:&#092;Users&#092;Morgan&gt;ping 192.168.0.112
    
    Pinging 192.168.0.112 with 32 bytes of data:
    Reply from 192.168.0.2: Destination host unreachable.
    Reply from 192.168.0.2: Destination host unreachable.
    Reply from 192.168.0.2: Destination host unreachable.
    Reply from 192.168.0.2: Destination host unreachable.
    
    Ping statistics for 192.168.0.112:
        Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    
    C:&#092;Users&#092;Morgan&gt;
    

    Then you have a networking problem you need to resolve between your Roku and your PMS server.

    4.) If all of the above don't work, make sure you try to manually enter the IP of your PMS server instead of just doing auto-detect. Auto-detect should usually work but not always. Note that we do have some plans to improve auto-detection in the future, but it can get tripped up by things like your PMS having multiple ethernet interfaces or virtualization (VirtualBox, VMWare, etc.) software installed.

    5.) If all of the above still don't work, please open a new thread detailing what you did in steps 1-4, and paste the output of your PMS servers file (this should typically be http://<pmsserver>:32400/servers -- for example, mine is http://192.168.0.2:32400/servers), which looks like this:
    &lt;MediaContainer size="1"&gt;
    &lt;Server name="storm" host="STORM.local." port="65535" machineIdentifier="2663d43e059fc59eef374af4788f12f3bcfa7b24" version="0.9.5.2"/&gt;
    &lt;/MediaContainer&gt;
    

    Along with that, please post what your IP address for your Roku unit is as well.

    And if possible, grab the logs from the Roku and attach those to your post. You can get the logs from inside the Plex channel by:

    1) Go to Preferences -> Logging -> Enable Logging
    2) Now try to add the server manually, so the useful information will be logged
    3) Go to Preferences -> Logging -> Download Logs and follow the instructions
    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    edited September 2014

    Installation

    As of v2.0, Plex is an official channel available through the channel store! You can browse the channel store and install it from there, or you can install it using http://www.roku.com/channels/#!details/13535/plex

    Test/Beta channels

    We occasionally have pre-release versions of the channel available for testing. Sometimes it's simply the latest and greatest, sometimes it might be a build with specific changes being used to track down a problem. In general, most users should stick to the official channel, we try to keep it both stable and updated pretty frequently. If you're helping us test or specifically know that a test build is available, you're welcome to run it. You can run the channels side by side without any problems. The channel most likely to be used for future testing is https://owner.roku.com/add/PlexTest.

    Once you have the channel added on the Roku website, go to the Channel Store on your Roku device, and then exit it. This will force-check for updates and pull down the new channels. This is also what you can do if you want to check to see if the channel has been updated. (From 1.6 onwards, the preferences screen inside the channel will also show the version number.) Note that the Roku will update the channel within 24 hours of us pushing a new version to them, but this is a quick way if you know we've done so (like if one of us pushes out a fix to the beta channel, for example).

    --Jonny and the Plex Roku Team

    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    edited May 2012
    Update: Also see a recent thread on troubleshooting playback issues at http://forums.plexapp.com/index.php/topic/39820-troubleshooting-playback-issues/

    Troubleshooting Playback Issues

    First off, try the beta channel first. Don't report an issue without stating that you tried the beta channel as well (and confirming the version of the channel you had installed). A lot of the time there are fixes to problems existing in the official channel that reside in the beta channel for some time before a new official release is done. There's no need to report issues that have already been fixed, since, well, we obviously already know about them. Bear in mind that you can run the beta version and the official version side-by-side, so really, there's no reason not to run both channels.

    If you do still have a problems, please generate a clean log of the issue. By that, I mean:

    1. Shut the PMS service down
    2. Delete the log files
    3. Start the PMS service
    4. Perform the operation on the Roku client that fails playback
    5. Shut the PMS service down
    6. Zip up the log file (Plex Media Server.log) and attach it to your forum post
    7. Restart the PMS service

    As for where the log files are located, the wiki page is here: http://wiki.plexapp.com/index.php/PlexNine_PMS_TipsTricks#Log_File_Locations

    Reposting the common locations:

    Windows Vista/7/etc:

    %LOCALAPPDATA%\Plex Media Server\Logs

    Windows XP/2003/etc.:

    %USERPROFILE%\Local Settings\Application Data\Plex Media Server\Logs

    Linux:

    Either:

    1. ~/Library/Logs
    2. /var/lib/plexmediaserver/Library/Application Support/Plex Media Server/Logs

    Mac / OS X:

    ~/Library/Logs
    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    edited February 2012
    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    reserved
    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    If you've gotten this far and read the posts above, and still have an issue, please post a new thread. Please leave comments on this thread to the contents of the FAQs, so that it remains a helpful reference for folks instead of getting cluttered with troubleshooting posts. If necessary, I will split posts off into new topics to keep this thread clean.

    Thank you!
    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • roadrunner1roadrunner1 Posts: 1Members
    Is the Plex Beta Channel still available?

    I was able to add it. However, when I tried to open it, it gave a message to go to the regular channel.
  • stormeriderstormerider Posts: 759Members, Plex Pass Plex Pass
    No, there is no beta active at this time since we released the official channel.
    Former member of the Plex for Roku development team

    Units Owned: Roku 1 XD, Roku 2 XS

    watched-fanart.jpg
  • hozedheadhozedhead Posts: 238Members ✭✭

    No, there is no beta active at this time since we released the official channel.


    Some of these FAQ sections are outdated and could use some updates. The limitations and known bugs part needs revision, as does the installation section. Also, the instructions for installing a development version are incomplete. The versions on github don't have a manifest file, so more complete instructions are in order.

    PMS 0.9.6.9 Windows XP SP3
    Roku N1000 Software v3.1 Build 1167

  • KileyKiley Posts: 112Members, Plex Pass Plex Pass
    edited May 2012
    Sorry just read the post about starting a new thread but can't seem to figure out how to delete a post. Sorry :/

    Clients:

    • Sony Google TV (NSZ-GS7)
    • iPad 2
    • HTC One M8

    Plex Media Server Version: 0.9.9.12 (As of 7/26/2014)

    Server Run on Windows 7

  • mineal81mineal81 Posts: 14Members, Plex Pass Plex Pass
    Is there a reason the roku client doesn't come up as one of the remote devices available when choosing content from the android app? It works fine when running plex media center or the plex app on another android device.
  • schuylerschuyler Plex Dev Team Posts: 3,786Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee
    mineal81 wrote:

    Is there a reason the roku client doesn't come up as one of the remote devices available when choosing content from the android app? It works fine when running plex media center or the plex app on another android device.


    Implementing the remote API on the Roku is pretty challenging, literally impossible because of some architectural decisions that were made early on in the development of the channel. But it's something I'd like to get working, so we may get it figured out eventually.
  • GerkGerk Posts: 1,052Members, Plex Pass Plex Pass


    Plex Media Server

    To access your local content, you'll also need a Plex Media Server (PMS) running on your local network. If you are planning to play Plex channels on your Roku, make sure to disable compatibility checking on your PMS. This is done by going to the PMS web interface, like:

    http://yourserver:32400/manage/index.html
    

    Then going to Preferences, then Advanced, checkmark "Disable capability checking", and click Done. This is necessary because not all channels are fully supported and play well with capability checking.



    This is very out of date and probably now causes more issues than it solves. Forcibly disabling this checking means that you have much more potential of having things show up on your Roku that don't work and are set to not show on it for a reason. This was more applicable at one point in time but now you will probably have a better experience leaving the compatibility checking in place.
  • schuylerschuyler Plex Dev Team Posts: 3,786Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee
    edited November 2013

    Getting Logs

    For investigating tricky issues, we may ask you to share your logs. There are two logs that are interesting: logs from the Roku, and the logs from your Plex Media Server.

    Remote Logging

    The easiest way to share logs with Plex team members is usually to enable remote logging. When you enable remote logging on your Roku, for the next 20 minutes all log messages from both your Roku and your Plex Media Server will be sent to a logging service. A handful of Plex developers have access to those logs and can pull them up without you having to download or upload anything. Only Plex developers have access to the logs though, so other forum members won't be able to help you. To enable remote logging:

    1) Make sure you have a myPlex account connected to your Roku. The logs are indexed by myPlex username, so the option is only available when you have an account connected.

    2) Enable logging on your Roku. It's under Preferences -> Logging.

    3) Enable remote logging. Also under Preferences -> Logging.

    4) Reproduce whatever problem you were having. Remote logging only lasts for 20 minutes, so reproduce the problem right after turning it on.

    5) Post a description of the problem in the forums if you haven't already. Then just let us know your myPlex username and about when you turned on the logging so we can find it.

    Roku Logs

    The Roku doesn't have logging in a traditional sense. The device doesn't have a filesystem we can write to, so there are no logs from previous times you've used the channel, and nothing you can copy off of the box. But we have developed a way to store some log messages while you're using the channel. To get those logs:

    1) Enable logging on your Roku. It's under Preferences -> Logging

    2) Reproduce whatever problem you're seeing. Log messages aren't stored when logging is disabled, so you need to enable logging before you see the problem.

    3) Download the logs. In a web browser on your computer, go to your_roku_ip_address:8324/logs. If you go to Preferences -> Logging -> Download logs there are specific instructions, including the exact URL to put in your browser.

    Remember, logs are only stored while the channel is running. So you can't reproduce a problem, then exit the channel, then go back in and expect to see anything interesting in the logs.

    Plex Media Server Logs

    Your Plex Media Server keeps a log file that's often useful, Plex Media Server.log. Where exactly the file is stored depends on your operating system. See the wiki for details.

  • schuylerschuyler Plex Dev Team Posts: 3,786Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee
    edited January 2014

    Sharing Media Samples

    If you're having problems playing specific media files, you may be asked to share a file. It can be very difficult to diagnose playback problems without access to the actual file. There are a few ways you can do this.

    Share via myPlex

    If you're Plex Media Server is published to myPlex, you can simply share the section with whoever is asking for the sample. You only need to enable this sharing temporarily. And feel free to create a special test section with just the file you want to share and just share that section. There's no need to share everything.

    Create a smaller sample file

    The help center has an article with more instructions.

  • skilletfriesskilletfries Posts: 3Members

    Here are my roku logs:

    Roku version: 5.1 build 1195 (025.01E01195A)
    App version: 2.6.7
    Roku model: Roku 2 XD
    Display type: HDTV
    Anamorphic support: true
    Successfully joined multicast group: 239.0.0.250
    Created GDM player advertiser
    ######## Creating Grid Screen ########
    IN GDMFind
    Using broadcast address 192.168.1.255
    broadcast
    true
    GDM sendto address: 192.168.1.255:32414 / 192.168.1.255:32414
    Sent 23 bytes
    Registry Server list string: http://192.168.1.6:32400\<MY PMS>\b41495c36c3e5752729ee40e8eff87cd94ec1ee4
    Server token: http://192.168.1.6:32400\<MY PMS>\b41495c36c3e5752729ee40e8eff87cd94ec1ee4
    Setting up home screen content, server count: 1
    Creating URL transfer object for http://192.168.1.6:32400/
    Capabilities: protocols=http-live-streaming,http-mp4-streaming,http-mp4-video,http-mp4-video-720p,http-streaming-video,http-streaming-video-720p;videoDecoders=mpeg4,h264{profile:high&resolution:1080&level:40};audioDecoders=aac
    Creating URL transfer object for https://my.plexapp.com/users/sign_in.xml
    Validated myPlex token, corresponds to <MY UID>
    Creating URL transfer object for https://my.plexapp.com/pms/servers
    Final analytics data: v=1&tid=UA-6111912-18&cid=42f9fbce-db4d-1d2b-dd95-a469d1a9925d&sr=1280x720&ul=en-us&cd1=Plex%20for%20Roku&cd2=12A18A102977&cd3=Roku&cd4=5.1%20build%201195&cd5=Roku%202%20XD&cd6=2.6.7&an=Plex%20for%20Roku&av=2.6.7&ea=Shutdown&cm1=0&ev=110&ec=App&el=&t=event
    Final analytics data: v=1&tid=UA-6111912-18&cid=42f9fbce-db4d-1d2b-dd95-a469d1a9925d&sr=1280x720&ul=en-us&cd1=Plex%20for%20Roku&cd2=12A18A102977&cd3=Roku&cd4=5.1%20build%201195&cd5=Roku%202%20XD&cd6=2.6.7&an=Plex%20for%20Roku&av=2.6.7&sc=start&ea=Start&ev=1&ec=App&el=&t=event
    Final analytics data: v=1&tid=UA-6111912-18&cid=42f9fbce-db4d-1d2b-dd95-a469d1a9925d&sr=1280x720&ul=en-us&cd1=Plex%20for%20Roku&cd2=12A18A102977&cd3=Roku&cd4=5.1%20build%201195&cd5=Roku%202%20XD&cd6=2.6.7&an=Plex%20for%20Roku&av=2.6.7&cd=Home&t=appview
    Pushing screen -1 onto view controller stack - Home
    Loading beginning of row 0, Channels
    Creating URL transfer object for http://192.168.1.6:32400/channels/recentlyViewed
    Successfully kicked off 1 requests for row 0, pending requests now: 1
    Loading beginning of row 1, Library Sections
    Creating URL transfer object for http://192.168.1.6:32400/library/sections
    Successfully kicked off 1 requests for row 1, pending requests now: 1
    Total initial grid load took: 56ms
    Starting global message loop
    Received message: 'HTTP/1.0 200 OK
    Content-Type: plex/media-server
    Resource-Identifier: b41495c36c3e5752729ee40e8eff87cd94ec1ee4
    Name: <MY PMS>
    Port: 32400
    Updated-At: 1385321856
    Version: 0.9.7.28-f80a4a2

    '
    <MY PMS>
    32400
    b41495c36c3e5752729ee40e8eff87cd94ec1ee4
    GDM discovery found server at http://192.168.1.6:32400
    GDM discovery ignoring already configured server
    Built GDM player response:HELLO * HTTP/1.0
    Name: Roku 2 XD
    Port: 8324
    Product: Plex/Roku
    Content-Type: plex/media-player
    Protocol: roku
    Version: 2.6.7
    Resource-Identifier: 12A18A102977

    Creating URL transfer object for http://192.168.1.6:32400/library/onDeck
    Successfully kicked off 1 requests for row 2, pending requests now: 1
    Creating URL transfer object for http://192.168.1.6:32400/library/recentlyAdded
    Successfully kicked off 1 requests for row 3, pending requests now: 1
    Got a 200 response from https://my.plexapp.com/pms/servers?auth_token=Ax5aGyXPhGPoViiEaENb (type servers, row invalid)
    Got a -28 response from http://192.168.1.6:32400/ - Connection timed out after 30012 milliseconds
    Got a -28 response from http://192.168.1.6:32400/channels/recentlyViewed - Connection timed out after 30013 milliseconds
    Loaded 0 elements in row 0, now have 0
    Got a -28 response from http://192.168.1.6:32400/library/sections - Connection timed out after 30065 milliseconds
    Loaded 0 elements in row 1, now have 0
    Creating URL transfer object for https://my.plexapp.com/pms/playlists/queue/unwatched
    Successfully kicked off 1 requests for row 4, pending requests now: 1
    Got a -28 response from http://192.168.1.6:32400/library/onDeck - Connection timed out after 30008 milliseconds
    Loaded 0 elements in row 2, now have 0
    Got a -28 response from http://192.168.1.6:32400/library/recentlyAdded - Connection timed out after 30000 milliseconds
    Loaded 0 elements in row 3, now have 0
    Creating URL transfer object for https://my.plexapp.com/pms/playlists/recommendations/unwatched
    Successfully kicked off 1 requests for row 5, pending requests now: 1
    Got a 200 response from https://my.plexapp.com/pms/playlists/recommendations/unwatched?auth_token=Ax5aGyXPhGPoViiEaENb (type playlist, row 5)
    Loaded 1 elements in row 5, now have 1
    Got a 200 response from https://my.plexapp.com/pms/playlists/queue/unwatched?auth_token=Ax5aGyXPhGPoViiEaENb (type playlist, row 4)
    Loaded 1 elements in row 4, now have 1
    Loaded 0 elements in row 6, now have 0
    Loaded 1 elements in row 7, now have 1
    Final analytics data: v=1&tid=UA-6111912-18&cid=42f9fbce-db4d-1d2b-dd95-a469d1a9925d&sr=1280x720&ul=en-us&cd1=Plex%20for%20Roku&cd2=12A18A102977&cd3=Roku&cd4=5.1%20build%201195&cd5=Roku%202%20XD&cd6=2.6.7&an=Plex%20for%20Roku&av=2.6.7&cd=Preferences%20Main&t=appview
    Pushing screen 2 onto view controller stack - Preferences Main
    Registry Server list string: http://192.168.1.6:32400\<MY PMS>\b41495c36c3e5752729ee40e8eff87cd94ec1ee4
    Server token: http://192.168.1.6:32400\<MY PMS>\b41495c36c3e5752729ee40e8eff87cd94ec1ee4
    Final analytics data: v=1&tid=UA-6111912-18&cid=42f9fbce-db4d-1d2b-dd95-a469d1a9925d&sr=1280x720&ul=en-us&cd1=Plex%20for%20Roku&cd2=12A18A102977&cd3=Roku&cd4=5.1%20build%201195&cd5=Roku%202%20XD&cd6=2.6.7&an=Plex%20for%20Roku&av=2.6.7&cd=roListScreen&t=appview
    Pushing screen 3 onto view controller stack - roListScreen
    Final analytics data: v=1&tid=UA-6111912-18&cid=42f9fbce-db4d-1d2b-dd95-a469d1a9925d&sr=1280x720&ul=en-us&cd1=Plex%20for%20Roku&cd2=12A18A102977&cd3=Roku&cd4=5.1%20build%201195&cd5=Roku%202%20XD&cd6=2.6.7&an=Plex%20for%20Roku&av=2.6.7&cd=roParagraphScreen&t=appview
    Pushing screen 4 onto view controller stack - roParagraphScreen
     

  • rlivelyrlively Posts: 77Members, Plex Pass Plex Pass
    schuyler wrote on May 6 2013, 10:45 PM: »

    Create a sample file using the Plex transcoder

    If you're comfortable from a command line, you can also use our transcoder to create a smaller sample file. You'll need to substitute the correct paths in the example below, but something like:

    
    
    
    
    
    
    "/Applications/Plex Media Server.app/Contents/Resources/Plex New Transcoder" -i path/to/your/input/file.mkv -t 300 -map 0 -c copy output.mkv
    

    Can you provide an example for Linux? I tried

    
    
    
    
     "/usr/lib/plexmediaserver/Resources/Plex New Transcoder" -i "./myfile.avi" -t 300 -map 0 -c copy sample.mkv

    But I got the message: 

    /usr/lib/plexmediaserver/Resources/Plex New Transcoder: error while loading shared libraries: libiconv.so.2: cannot open shared object file: No such file or directory

«1
Sign In or Register to comment.