If you have not already, we suggest setting your Plex username to something else rather than email which is displayed on your posts in forum. You can change the username at https://app.plex.tv/desktop#!/account
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DOWNLOAD THE USER MANUAL HERE

OrcaOrca Plex for Samsung DeveloperPosts: 7,349Members, Plex Pass, Plex Ninja Plex Ninja

If you are new to this app or just upgraded, we advise you to read the manual first.
Click on the links below to download the manual for your version

Rule number one > Read the manual to avoid headaches and making your look like a fool when asking questions.
Rule number two > If you ask a question that was already explained in the manual > you didn't read it > see rule number one.

For models 2010 and 2011: Plex for Samsung User manual v 1.016

For models 2012, 2013, 2014 and 2015:

Version 2.000 >  Plex for Samsung User manual v 2.000

Version 2.002 >  Plex for Samsung User manual v 2.002

Version 2.003 >  Plex for Samsung User Manual v 2.003

Version 2.004 >  Plex for Samsung User Manual v 2.004

Version 2.005 >  Plex for Samsung User Manual v 2.005

Version 2.006 >  Plex for Samsung User Manual v 2.006

Version 2.007 >  Plex for Samsung User Manual v 2.007

Version 2.008 >  Plex for Samsung User Manual v 2.008

Version 2.009 >  Plex for Samsung User Manual v 2.009


Note: These files are hosted on Dropbox, so it may give you a 404 error if the bandwidth limit is reached for the day.
In that case try again tomorrow.

Some tips:

If you are upgrading, it's advisable to first uninstall the old app, unplug your TV from the wallsocket for a minute and then install the app again.This will make sure that no old settings are used by the new application.

The initial experience may be slower. Because the server needs to transcode images for your content. Once the images are cached on the server, it will be able to serve them much faster, so give the app some time to settle in. The same goes for Photos, they need to be converted before they can be used by the app.

Have you checked if your answer might be in the User Manual?
My Samsung environment:

2010 BD-C5500 Blu-Ray,
2011 UE46D7000 LED-TV,

2012 BD-ES6000 Blu-Ray,

2014 UE55HU8500L UHD LED TV

If you enjoy this free app, you can buy me a beer by making a Donation

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