DOWNLOAD THE USER MANUAL HERE
If you are new to this app or just upgraded, we advise you to read the manual first.
Click on the links below to download the manual for your version
Rule number one > Read the manual to avoid headaches and making your look like a fool when asking questions.
Rule number two > If you ask a question that was already explained in the manual > you didn't read it > see rule number one.
For models 2010 and 2011: Plex for Samsung User manual v 1.016
For models 2012, 2013, 2014 and 2015:
Version 2.000 > Plex for Samsung User manual v 2.000
Version 2.002 > Plex for Samsung User manual v 2.002
Version 2.003 > Plex for Samsung User Manual v 2.003
Version 2.004 > Plex for Samsung User Manual v 2.004
Version 2.005 > Plex for Samsung User Manual v 2.005
Version 2.006 > Plex for Samsung User Manual v 2.006
Version 2.007 > Plex for Samsung User Manual v 2.007
Version 2.008 > Plex for Samsung User Manual v 2.008
Version 2.009 > Plex for Samsung User Manual v 2.009
Version 2.010 > Plex for Samsung User Manual v 2.010
Note: These files are hosted on Dropbox, so it may give you a 404 error if the bandwidth limit is reached for the day.
In that case try again tomorrow.
If you are upgrading, it's advisable to first uninstall the old app, unplug your TV from the wallsocket for a minute and then install the app again.This will make sure that no old settings are used by the new application.
The initial experience may be slower. Because the server needs to transcode images for your content. Once the images are cached on the server, it will be able to serve them much faster, so give the app some time to settle in. The same goes for Photos, they need to be converted before they can be used by the app.
Have you checked if your answer might be in the User Manual?
My Samsung environment:
2010 BD-C5500 Blu-Ray,
2011 UE46D7000 LED-TV,
2012 BD-ES6000 Blu-Ray,
2014 UE55HU8500L UHD LED TV
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