@MrDevanWright said:
So, I am back. It happened again and this time clearing cache with a hard reload didn’t fix it. And I only have one other person streaming this time.I am also using G-Suite Google Drive and I strongly believe it is because of Google API limit ban. Just before it happened, I was starting and stopping the same episode (about 4-5 times) trying to get the controls to disappear in full screen.
However, I waited about 5-8 minutes, as I was reading through this thread and now it’s back up and running. So, I have no fxxking idea. I can’t find the cause and I have never had this problem in the past. I have had 7 people streaming at the same time with no issues, but now all of a sudden it’s cropping up? I suspect a problem with the new UI the dev team implemented. Are they seeing this thread?
To investigate need logs and screenshot showing url, time, error.
See earlier post
For Web app logs (needs to be enabled beforehand) - see
https://support.plex.tv/hc/en-us/articles/201611836-Plex-Web-App-Logs
For server logs see
https://support.plex.tv/hc/en-us/articles/200250417-Plex-Media-Server-Log-Files
