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Am I missing something in the Restrictions?

snickellsnickell Posts: 3Members ✭✭

I've set up an account under My Home in the User Settings so that I can allow for Live TV access. When I go to edit the restrictions on this account, not only am I not seeing the Allow access to Live TV option but, I'm not seeing any changes to the content being displayed when logging in as that user on an iPad.

I've set up a kids account for my daughter. There are 4 out of 7 libraries being shared as opposed to All Libraries.
I have specific ratings selected for Movies and TV Shows and I'm allowing Channels.
I was on the latest Public release of PLEX Media Server. Now I have the latest Beta release and I'm still not seeing anything.

Any suggestions?

Answers

  • BigWheelBigWheel Posts: 10,256Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee

    take a screen shot of what you see. what is the account I can se if there is anything wrong with it.

    Logs > https://support.plex.tv/articles/201869908-log-files/
  • tpatel0708@gmail.comtpatel0708@gmail.com Posts: 2Members, Plex Pass Plex Pass

    I have same problem. I am using plexmedia server on Shield tv and i am using hdhomerun degital tuner for local channel. i can see under my admin account but when i am trying to share with home user then i can not see any option for to allow access of live tv. see attached screen shot.

  • tpatel0708@gmail.comtpatel0708@gmail.com Posts: 2Members, Plex Pass Plex Pass

    I have same problem. I am using plexmedia server on Shield tv and i am using hdhomerun degital tuner for local channel. i can see under my admin account but when i am trying to share with home user then i can not see any option for to allow access of live tv. see attached screen shot.

  • BigWheelBigWheel Posts: 10,256Members, Plex Employee, Plex Pass, Plex Ninja Plex Employee
    edited January 18

    that isn't a home user, that is just a friend. I can see Friends selected in your screenshot
    home users show up under My Home

    Logs > https://support.plex.tv/articles/201869908-log-files/
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