# Forum Feedback **URL:** https://forums.plex.tv/c/forum-feedback/3.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [I can rarely log in to Plex Forums because my account is unknown](https://forums.plex.tv/t/i-can-rarely-log-in-to-plex-forums-because-my-account-is-unknown/940780)
**Author:** [@nurbles](https://forums.plex.tv/u/nurbles)\ **Replies:** 6\ **Last updated:** [September 29, 2026, 2:23pm UTC](https://forums.plex.tv/t/i-can-rarely-log-in-to-plex-forums-because-my-account-is-unknown/940780 "2026-09-29T14:23:29Z")
Yes, this account. The one I have always used for my Plex Pass account for many, many years. And, once the forum has popped the unknown account error, there seems to be no way to get back to the login screen to try aga… --- ## [Is there any automated way of censoring AI generated posts?](https://forums.plex.tv/t/is-there-any-automated-way-of-censoring-ai-generated-posts/941640)
**Author:** [@pshanew](https://forums.plex.tv/u/pshanew)\ **Replies:** 9\ **Last updated:** [August 13, 2026, 11:06pm UTC](https://forums.plex.tv/t/is-there-any-automated-way-of-censoring-ai-generated-posts/941640 "2026-08-13T23:06:41Z")
These forums have, lately, been inundated with posts which are largely generated by LLM/AI. Is there some way to curb this, other than a mod deciding to delete “AI slop?” Folks are just feeding their symptoms into an L… --- ## [Please delete accidental account](https://forums.plex.tv/t/please-delete-accidental-account/941279)
**Author:** [@OldCprogrammer\_01](https://forums.plex.tv/u/OldCprogrammer_01)\ **Replies:** 2\ **Last updated:** [August 3, 2026, 8:28pm UTC](https://forums.plex.tv/t/please-delete-accidental-account/941279 "2026-08-03T20:28:01Z")
Somehow I accidentally created a second account with the wrong email address. The account identity is “jsve403”. Can you delete it please? --- ## [Delete forum account](https://forums.plex.tv/t/delete-forum-account/940539)
**Author:** [@robandchristy1\_gmail.com](https://forums.plex.tv/u/robandchristy1_gmail.com)\ **Replies:** 17\ **Last updated:** [July 21, 2026, 6:41am UTC](https://forums.plex.tv/t/delete-forum-account/940539 "2026-07-21T06:41:03Z")
I want to start fresh and delete forum account and think I deleated server but no where in forums does it give me a option to delete the account. I followed some of the links under search but when I click delete it logs … --- ## [I have a “non-existent” unread item](https://forums.plex.tv/t/i-have-a-non-existent-unread-item/939235)
**Author:** [@JCHH](https://forums.plex.tv/u/JCHH)\ **Replies:** 19\ **Last updated:** [May 31, 2026, 4:09pm UTC](https://forums.plex.tv/t/i-have-a-non-existent-unread-item/939235 "2026-05-31T16:09:59Z")
Every time I refresh or reload, I get an unread post. When I click on it, nothing is there. Is this a cache issue or something else (I’ve logged out, reloaded from origin but on iPad and not sure how to clear my cache), … --- ## [Broken link](https://forums.plex.tv/t/broken-link/938623)
**Author:** [@hi\_phi](https://forums.plex.tv/u/hi_phi)\ **Replies:** 1\ **Last updated:** [May 7, 2026, 6:11pm UTC](https://forums.plex.tv/t/broken-link/938623 "2026-05-07T18:11:24Z")
Continuing the discussion from Changes Coming to Plex on Fire TV: The link to Streaming Devices isn’t available anymore. Probably because of the new layout. --- ## [FORUMS are a mess, so user UN friendly](https://forums.plex.tv/t/forums-are-a-mess-so-user-un-friendly/936280)
**Author:** [@nihcm](https://forums.plex.tv/u/nihcm)\ **Replies:** 8\ **Last updated:** [May 4, 2026, 9:42pm UTC](https://forums.plex.tv/t/forums-are-a-mess-so-user-un-friendly/936280 "2026-05-04T21:42:42Z")
These forum pages all start with the OLDEST posts at the top and the most recent at the bottom. I simply wanted to read the release notes for the latest server release under Announcement. It took me five minutes to scro… --- ## [Bug report removed for disclosing AI use in the investigation](https://forums.plex.tv/t/bug-report-removed-for-disclosing-ai-use-in-the-investigation/938514)
**Author:** [@alanmcco](https://forums.plex.tv/u/alanmcco)\ **Replies:** 5\ **Last updated:** [May 4, 2026, 9:25pm UTC](https://forums.plex.tv/t/bug-report-removed-for-disclosing-ai-use-in-the-investigation/938514 "2026-05-04T21:25:17Z")
A bug report I posted in Plex Media Server \> Linux was removed, apparently because I disclosed using AI to help debug. I’m a developer. I spent hours on the investigation and personally verified every step on my own har… --- ## [Upcoming Forum changes](https://forums.plex.tv/t/upcoming-forum-changes/938207)
**Author:** [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Replies:** 19\ **Last updated:** [May 4, 2026, 5:57pm UTC](https://forums.plex.tv/t/upcoming-forum-changes/938207 "2026-05-04T17:57:13Z")
Hi All It’s been a while since we’ve made any serious changes to the Plex Forums, so we wanted to let you know ahead of time of some changes we are planning to make. Mainly, removing a handful of subcategories that just… --- ## [Do the Plex Devs have a public bug tracker? I haven’t been able to find it, if they do…](https://forums.plex.tv/t/do-the-plex-devs-have-a-public-bug-tracker-i-haven-t-been-able-to-find-it-if-they-do/909034)
**Author:** [@sovamind](https://forums.plex.tv/u/sovamind)\ **Replies:** 7\ **Last updated:** [April 23, 2026, 7:43pm UTC](https://forums.plex.tv/t/do-the-plex-devs-have-a-public-bug-tracker-i-haven-t-been-able-to-find-it-if-they-do/909034 "2026-04-23T19:43:41Z")
It be nice to know what bugs are known and how long they’ve been open, even if we don’t have access to the code or assignment status. If nothing else it would help prevent people from opening the same “topic” over and ov… --- ## [Merge my one(two) account(s) back into one account?](https://forums.plex.tv/t/merge-my-one-two-account-s-back-into-one-account/703755)
**Author:** [@beefycheddar](https://forums.plex.tv/u/beefycheddar)\ **Replies:** 1\ **Last updated:** [March 24, 2021, 10:47pm UTC](https://forums.plex.tv/t/merge-my-one-two-account-s-back-into-one-account/703755 "2021-03-24T22:47:40Z")
Hi, I logged in today and found that my account “beefycheddar” now shows up as “beefycheddar\_1”. I’m not sure when this happened. Can my accounts be merged into one account again? This forum post shows that it used to b… --- ## [Changed "Solved" to "Top Answer"](https://forums.plex.tv/t/changed-solved-to-top-answer/937801)
**Author:** [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Replies:** 0\ **Last updated:** [April 7, 2026, 8:03pm UTC](https://forums.plex.tv/t/changed-solved-to-top-answer/937801 "2026-04-07T20:03:07Z")
Just an FYI. We changed the “Solved” button to be “Top Answer” instead. This is because even if there is not a current “solution”, often the current best advice, or feature change, or link to another topic else with a so… --- ## [Do not close feature requests after 90 days](https://forums.plex.tv/t/do-not-close-feature-requests-after-90-days/935107)
**Author:** [@seanpv](https://forums.plex.tv/u/seanpv)\ **Replies:** 5\ **Last updated:** [January 5, 2026, 7:30pm UTC](https://forums.plex.tv/t/do-not-close-feature-requests-after-90-days/935107 "2026-01-05T19:30:21Z")
I’m finding a lot of features that I would like to vote on or add to the conversation that are closed and locked. I’m left with creating new features, which is fine. There is still a problem because users may or may not… --- ## [Don't close threads just because you find them uncomfortable](https://forums.plex.tv/t/dont-close-threads-just-because-you-find-them-uncomfortable/934867)
**Author:** [@pshanew](https://forums.plex.tv/u/pshanew)\ **Replies:** 18\ **Last updated:** [December 28, 2025, 9:43pm UTC](https://forums.plex.tv/t/dont-close-threads-just-because-you-find-them-uncomfortable/934867 "2025-12-28T21:43:34Z")
At the very least, moderators should state their reasons for locking a thread when they lock it. Case in point: I’m not saying that the thread in question shouldn’t have been locked. But there was no reason given, a… --- ## [Default position when going into a Topic](https://forums.plex.tv/t/default-position-when-going-into-a-topic/933349)
**Author:** [@spin35](https://forums.plex.tv/u/spin35)\ **Replies:** 1\ **Last updated:** [November 10, 2025, 4:44pm UTC](https://forums.plex.tv/t/default-position-when-going-into-a-topic/933349 "2025-11-10T16:44:15Z")
I just clicked into Announcements - Plex Media Server from the Unread items list and was taken to posts dated 2022. I had to scroll down and wait while the browser (chrome) caught up with the posts. The scroll bar kept… --- ## [How to actually get support, if no one answers your post?](https://forums.plex.tv/t/how-to-actually-get-support-if-no-one-answers-your-post/582636)
**Author:** [@therich](https://forums.plex.tv/u/therich)\ **Replies:** 11\ **Last updated:** [November 8, 2025, 11:23pm UTC](https://forums.plex.tv/t/how-to-actually-get-support-if-no-one-answers-your-post/582636 "2025-11-08T23:23:38Z")
Since the forums are the only way to get support, what happens when there is no response to a post? Is there a way to flag the post for an actual plex employee for help? --- ## [Wrong movie playing. Help](https://forums.plex.tv/t/wrong-movie-playing-help/932657)
**Author:** [@denro49](https://forums.plex.tv/u/denro49)\ **Replies:** 1\ **Last updated:** [October 20, 2025, 8:42am UTC](https://forums.plex.tv/t/wrong-movie-playing-help/932657 "2025-10-20T08:42:57Z")
Started to watch “The Boy”. What actually starts playing is “In a Dark Place”. Wong movie!!! --- ## [How to speak to someone REAL and Alive](https://forums.plex.tv/t/how-to-speak-to-someone-real-and-alive/932601)
**Author:** [@hawkeyebasil](https://forums.plex.tv/u/hawkeyebasil)\ **Replies:** 0\ **Last updated:** [October 18, 2025, 6:38am UTC](https://forums.plex.tv/t/how-to-speak-to-someone-real-and-alive/932601 "2025-10-18T06:38:20Z")
Who’s got the cheat codes to enable to speak to a living breathing human person that is real and Ali e that works fir PLEX oh and who actually cares and wants to help --- ## [Media streaming on mobile](https://forums.plex.tv/t/media-streaming-on-mobile/932379)
**Author:** [@naf17099](https://forums.plex.tv/u/naf17099)\ **Replies:** 0\ **Last updated:** [October 12, 2025, 11:17am UTC](https://forums.plex.tv/t/media-streaming-on-mobile/932379 "2025-10-12T11:17:27Z")
Does any one know why this no longer works? Anything i try to watch just geta stuck in a restart loop and i cannot watch the full episode or film. On my none mobile devices i dont have this issue. --- ## [Flagged Post Removed by Staff](https://forums.plex.tv/t/flagged-post-removed-by-staff/931967)
**Author:** [@grandpacarp](https://forums.plex.tv/u/grandpacarp)\ **Replies:** 5\ **Last updated:** [October 4, 2025, 10:04pm UTC](https://forums.plex.tv/t/flagged-post-removed-by-staff/931967 "2025-10-04T22:04:29Z")
Interesting that asking for email addresses of company officials is now deemed ‘hateful’ by ‘The Community’. I’d ask to speak directly to the individual(s) that made that determination, but I fear that might be deemed ‘… --- ## [Direct Play on Android TV with Audio Transcoding](https://forums.plex.tv/t/direct-play-on-android-tv-with-audio-transcoding/931616)
**Author:** [@Bom2321](https://forums.plex.tv/u/Bom2321)\ **Replies:** 2\ **Last updated:** [October 4, 2025, 6:38am UTC](https://forums.plex.tv/t/direct-play-on-android-tv-with-audio-transcoding/931616 "2025-10-04T06:38:06Z")
I found an issue with Plex on Android TV when playing 4K content. When playing 4K in original quality, if the audio needs to be transcoded (like to AC3), Plex ends up transcoding the video too, which hurts performance. … --- ## [I’m an actress on here! Can someone help!?](https://forums.plex.tv/t/i-m-an-actress-on-here-can-someone-help/931500)
**Author:** [@vanessagiselle](https://forums.plex.tv/u/vanessagiselle)\ **Replies:** 2\ **Last updated:** [September 22, 2025, 3:49pm UTC](https://forums.plex.tv/t/i-m-an-actress-on-here-can-someone-help/931500 "2025-09-22T15:49:08Z")
Hi! I’m Vanessa Giselle! Is there anyone someone or myself that can help me change the picture on my profile?! It is almost 20 years old! Thank you so much!!! :slight\_smile: --- ## [Email Address Change Not Working For Forum](https://forums.plex.tv/t/email-address-change-not-working-for-forum/929472)
**Author:** [@AmazingRando24](https://forums.plex.tv/u/AmazingRando24)\ **Replies:** 2\ **Last updated:** [August 18, 2025, 11:39am UTC](https://forums.plex.tv/t/email-address-change-not-working-for-forum/929472 "2025-08-18T11:39:26Z")
In my brilliance, I have decided to wholesale change my email address associated with all of my major accounts across the intarwebs. When it came to change Plex, I discovered that I’d apparently already used the desired … --- ## [There should be a "Plex for Dummies" page and where did my collections go?](https://forums.plex.tv/t/there-should-be-a-plex-for-dummies-page-and-where-did-my-collections-go/923010)
**Author:** [@plexazero](https://forums.plex.tv/u/plexazero)\ **Replies:** 2\ **Last updated:** [June 15, 2025, 6:36pm UTC](https://forums.plex.tv/t/there-should-be-a-plex-for-dummies-page-and-where-did-my-collections-go/923010 "2025-06-15T18:36:19Z")
I find it extremly difficult to search and find anything helpful in here. For exampel: After the latest update all collections in my main library (20k movies) “disapeared” (not in the smaller libraries). I can search and… --- ## [Choose a different platform](https://forums.plex.tv/t/choose-a-different-platform/921467)
**Author:** [@arkevorkhat](https://forums.plex.tv/u/arkevorkhat)\ **Replies:** 1\ **Last updated:** [June 6, 2025, 12:41pm UTC](https://forums.plex.tv/t/choose-a-different-platform/921467 "2025-06-06T12:41:38Z")
Discourse is the worst “forum” platform with which I have ever had the distinct displeasure of interacting. user interface: 0/10. performace: 0/10. dark mode? Lolno. Cute that you made the original post about this platf… --- ## [Forum Structure : Can we have an area to log issues with Plexamp?](https://forums.plex.tv/t/forum-structure-can-we-have-an-area-to-log-issues-with-plexamp/921261)
**Author:** [@timheslop](https://forums.plex.tv/u/timheslop)\ **Replies:** 2\ **Last updated:** [June 4, 2025, 12:45pm UTC](https://forums.plex.tv/t/forum-structure-can-we-have-an-area-to-log-issues-with-plexamp/921261 "2025-06-04T12:45:55Z")
Given the split of Music and Photos from Plex core, can we have a restructure of the forums so that comments on Plexamp and Plex Photos can be seen / heard. I can see there is an undercurrent of people talking about the… --- ## [5 votes are not enough](https://forums.plex.tv/t/5-votes-are-not-enough/275851)
**Author:** [@beckfield](https://forums.plex.tv/u/beckfield)\ **Replies:** 116\ **Last updated:** [May 29, 2025, 8:52pm UTC](https://forums.plex.tv/t/5-votes-are-not-enough/275851 "2025-05-29T20:52:15Z")
As I mentioned in the temporary thread announcing the forum changeover, I made the argument that 5 votes per person, to be spread across feature requests for all Plex products, were not enough. Now that the changeover i… --- ## [Stalled Music metadata data popup](https://forums.plex.tv/t/stalled-music-metadata-data-popup/919755)
**Author:** [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\ **Replies:** 4\ **Last updated:** [May 23, 2025, 12:23pm UTC](https://forums.plex.tv/t/stalled-music-metadata-data-popup/919755 "2025-05-23T12:23:53Z")
This is a strange one. Every time I open the forum in my iPhone I get this popup. I’ve closed it, clicked on the link, but it keeps coming back. Browser: Safari iOS version: 18.5 Tried logging out, clearing cache,… --- ## [Can't log in to forums after changing my email address](https://forums.plex.tv/t/cant-log-in-to-forums-after-changing-my-email-address/914113)
**Author:** [@corou8](https://forums.plex.tv/u/corou8)\ **Replies:** 3\ **Last updated:** [April 22, 2025, 1:19am UTC](https://forums.plex.tv/t/cant-log-in-to-forums-after-changing-my-email-address/914113 "2025-04-22T01:19:31Z")
I changed my email address for my Plex account (using email, not Google or Apple), and it’s working fine. But whenever I try to log in to this forum, I get this error: The change you wanted was rejected. Maybe you tri… --- ## [Topics should not close after 3 months of inactivity](https://forums.plex.tv/t/topics-should-not-close-after-3-months-of-inactivity/913198)
**Author:** [@ry6676](https://forums.plex.tv/u/ry6676)\ **Replies:** 4\ **Last updated:** [April 14, 2025, 1:37pm UTC](https://forums.plex.tv/t/topics-should-not-close-after-3-months-of-inactivity/913198 "2025-04-14T13:37:33Z")
This is a form of persistent DELETIONISM, and it’s bad policy. Topics should stay open forever. [Next page](https://forums.plex.tv/c/forum-feedback/3.md?page=1)