# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) --- ## [Help us help you - how to provide logs to get your problems identified and hopefully resolved](https://forums.plex.tv/t/help-us-help-you-how-to-provide-logs-to-get-your-problems-identified-and-hopefully-resolved/672904)
**Author:** [@TeknoJunky](https://forums.plex.tv/u/TeknoJunky)\ **Replies:** 0\ **Last updated:** [January 1, 2021, 7:49pm UTC](https://forums.plex.tv/t/help-us-help-you-how-to-provide-logs-to-get-your-problems-identified-and-hopefully-resolved/672904 "2021-01-01T19:49:28Z")
If you have a problem, if no else can help, and you can find them, maybe you can hire The A-Team. Just kidding… but especially if you can reproduce your issue effectively, please capture the logs and attach or drag… --- ## [About the General Discussions category](https://forums.plex.tv/t/about-the-general-discussions-category/273986)
**Author:** [@system](https://forums.plex.tv/u/system)\ **Replies:** 0\ **Last updated:** [June 21, 2018, 11:11pm UTC](https://forums.plex.tv/t/about-the-general-discussions-category/273986 "2018-06-21T23:11:11Z")
Discussions on anything related to Plex server or app issues that don’t fit well in any other category. --- ## [Plex Pass Billing/Management](https://forums.plex.tv/t/plex-pass-billing-management/142342)
**Author:** [@BigWheel](https://forums.plex.tv/u/BigWheel)\ **Replies:** 0\ **Last updated:** [April 14, 2016, 6:22pm UTC](https://forums.plex.tv/t/plex-pass-billing-management/142342 "2016-04-14T18:22:20Z")
For Plex Pass Subscription billing inquiries https://www.plex.tv/contact/?option=plex-pass-billing Please note this is not a path for technical support. Technical support is handled on these forums Here is other info o… --- ## [DLNA Not Working?](https://forums.plex.tv/t/dlna-not-working/943458)
**Author:** [@ultrasuperman](https://forums.plex.tv/u/ultrasuperman)\ **Replies:** 0\ **Last updated:** [September 26, 2026, 3:26am UTC](https://forums.plex.tv/t/dlna-not-working/943458 "2026-09-26T03:26:43Z")
A year or so ago we lost internet but DLNA was still working, today we lost internet and nothing would connect to Plex. I have Universal Media Server setup as a backup and everything can find that so I know it’s not a ne… --- ## [Request: Round Robin Playlist Generation](https://forums.plex.tv/t/request-round-robin-playlist-generation/943444)
**Author:** [@mcandre](https://forums.plex.tv/u/mcandre)\ **Replies:** 0\ **Last updated:** [September 25, 2026, 11:41pm UTC](https://forums.plex.tv/t/request-round-robin-playlist-generation/943444 "2026-09-25T23:41:02Z")
Hey, I rather enjoy creating custom playlists, particularly interleaving content from multiple sources together. For example, Chiikawa and Naruto alternating episodes makes for a joyful watch. Could we get some tools l… --- ## [Request: Option to Resume (skip already played videos) for Collections and Playlists](https://forums.plex.tv/t/request-option-to-resume-skip-already-played-videos-for-collections-and-playlists/943443)
**Author:** [@mcandre](https://forums.plex.tv/u/mcandre)\ **Replies:** 0\ **Last updated:** [September 25, 2026, 11:01pm UTC](https://forums.plex.tv/t/request-option-to-resume-skip-already-played-videos-for-collections-and-playlists/943443 "2026-09-25T23:01:00Z")
Hey, Can we please get a Resume button for Collections, and for Playlists? As in, an option to skip over the first consecutive series of videos already played to completion. It’s not fun that the “Play” button on coll… --- ## [ISSUE: TV Show Buffering, not network related. Pause button ends the episode](https://forums.plex.tv/t/issue-tv-show-buffering-not-network-related-pause-button-ends-the-episode/943392)
**Author:** [@drock.five](https://forums.plex.tv/u/drock.five)\ **Replies:** 2\ **Last updated:** [September 25, 2026, 5:28pm UTC](https://forums.plex.tv/t/issue-tv-show-buffering-not-network-related-pause-button-ends-the-episode/943392 "2026-09-25T17:28:41Z")
Server Version#: 1.43.4.10903 Player Version#: 9.18.13.11977-022400d75 The issue is too difficult to properly describe. I have recorded the issue in a short 3 minute video with commentary. Plex Logs.txt (187.5 KB) --- ## [ADS are you serious!](https://forums.plex.tv/t/ads-are-you-serious/943054)
**Author:** [@Beefsnack](https://forums.plex.tv/u/Beefsnack)\ **Replies:** 14\ **Last updated:** [September 25, 2026, 3:35pm UTC](https://forums.plex.tv/t/ads-are-you-serious/943054 "2026-09-25T15:35:10Z")
What the hell are ADs doing playing on my server!! not only that but 8 of them per episode WTF!!! What is wrong with you people, must you sell out and frustrate the masses this much, or are you intentionally trying to ju… --- ## [Watch Media Server setup](https://forums.plex.tv/t/watch-media-server-setup/943407)
**Author:** [@casimirodisalvo602](https://forums.plex.tv/u/casimirodisalvo602)\ **Replies:** 1\ **Last updated:** [September 25, 2026, 9:07am UTC](https://forums.plex.tv/t/watch-media-server-setup/943407 "2026-09-25T09:07:05Z")
I’m running Windows 11 Professional 25H2 and I have a Toshiba Model: 43LF421U21 I have a movies folder on the computer. both the TV and the computer are on the same network, and there’s nothing in the router that’s bloc… --- ## [Doing the Plex "two step" dance](https://forums.plex.tv/t/doing-the-plex-two-step-dance/940860)
**Author:** [@ukbo0](https://forums.plex.tv/u/ukbo0)\ **Replies:** 22\ **Last updated:** [September 25, 2026, 3:41am UTC](https://forums.plex.tv/t/doing-the-plex-two-step-dance/940860 "2026-09-25T03:41:23Z")
Dear Forum Members & Plex Devs Ever since I started to use Plex, back in 2012, there has always been this problem of Plex replacing user entered data with it’s, sometimes wildly, erroneous data. And instead of fixing t… --- ## [Account hacked, email changed](https://forums.plex.tv/t/account-hacked-email-changed/943378)
**Author:** [@chapinb18](https://forums.plex.tv/u/chapinb18)\ **Replies:** 7\ **Last updated:** [September 25, 2026, 12:26am UTC](https://forums.plex.tv/t/account-hacked-email-changed/943378 "2026-09-25T00:26:27Z")
I purchased a lifetime plex pass last year. I don’t use plex much, unless I am away from home. I go to login today, and plex cannot locate my account. Resetting password, nothing. Check my email and notice an email sayin… --- ## [Plex and Wake On Lan Problem Solving](https://forums.plex.tv/t/plex-and-wake-on-lan-problem-solving/943366)
**Author:** [@vandlus](https://forums.plex.tv/u/vandlus)\ **Replies:** 0\ **Last updated:** [September 24, 2026, 6:40pm UTC](https://forums.plex.tv/t/plex-and-wake-on-lan-problem-solving/943366 "2026-09-24T18:40:16Z")
the problem was about i couldnt wake my pc by using plex on phone or tv and that was by pattern match i tried until finally i knew where is the problem firewall after upgrading or downgrad windows changed and to solve t… --- ## [Address change confirmation email](https://forums.plex.tv/t/address-change-confirmation-email/943151)
**Author:** [@wolfsong](https://forums.plex.tv/u/wolfsong)\ **Replies:** 4\ **Last updated:** [September 23, 2026, 10:40pm UTC](https://forums.plex.tv/t/address-change-confirmation-email/943151 "2026-09-23T22:40:56Z")
I changed my Plex email address several hours ago but I haven’t received the confirmation. I’m logged in for now but it’s not generating a new token which I need to setup some external apps. --- ## [Cannot verify email](https://forums.plex.tv/t/cannot-verify-email/943260)
**Author:** [@Mark\_de\_Wet](https://forums.plex.tv/u/Mark_de_Wet)\ **Replies:** 4\ **Last updated:** [September 23, 2026, 8:29am UTC](https://forums.plex.tv/t/cannot-verify-email/943260 "2026-09-23T08:29:16Z")
Good day, I am trying to verify my email address, however, every time I click on the link that is provided in the verification email sent to me, it just takes me to a page that says “nothing to see here”. Can someone ple… --- ## [Rating on Play History](https://forums.plex.tv/t/rating-on-play-history/943220)
**Author:** [@CW13](https://forums.plex.tv/u/CW13)\ **Replies:** 0\ **Last updated:** [September 22, 2026, 5:32pm UTC](https://forums.plex.tv/t/rating-on-play-history/943220 "2026-09-22T17:32:25Z")
I wish there was a way to rate right at the play history page. This way you don’t have to click on every single title to see if you’ve already rated something and to rate those items you’ve already seen with no rating a… --- ## [Tv Show channels](https://forums.plex.tv/t/tv-show-channels/943214)
**Author:** [@pettiga1](https://forums.plex.tv/u/pettiga1)\ **Replies:** 2\ **Last updated:** [September 22, 2026, 5:05pm UTC](https://forums.plex.tv/t/tv-show-channels/943214 "2026-09-22T17:05:03Z")
Is there a way to create a collection, playlist etc. to have multiple tv shows, press play and see the next episode of each show? Example: a list with Shows A,B and C. Press play and show A s01e01 plays, then show B s01e… --- ## [Infuse Devs: Remote Streaming will Require a Plex Pass/Remote Watch Pass including 3rd Party Apps?](https://forums.plex.tv/t/infuse-devs-remote-streaming-will-require-a-plex-pass-remote-watch-pass-including-3rd-party-apps/943183)
**Author:** [@wr9xc](https://forums.plex.tv/u/wr9xc)\ **Replies:** 10\ **Last updated:** [September 22, 2026, 2:52pm UTC](https://forums.plex.tv/t/infuse-devs-remote-streaming-will-require-a-plex-pass-remote-watch-pass-including-3rd-party-apps/943183 "2026-09-22T14:52:10Z")
Just seen a post on Reddit from the developers of well-known app Infuse which supports Plex as a source. They’ve apparently received notification from Plex stating: I wanted to reach out on behalf of the Plex team to l… --- ## [Access to Plex during Internet outages](https://forums.plex.tv/t/access-to-plex-during-internet-outages/943182)
**Author:** [@gilpv](https://forums.plex.tv/u/gilpv)\ **Replies:** 2\ **Last updated:** [September 21, 2026, 11:49pm UTC](https://forums.plex.tv/t/access-to-plex-during-internet-outages/943182 "2026-09-21T23:49:51Z")
Many years ago, I configured my Plex server to work during Internet outages so it would bypass the login process with the cloud. Last night for the first time in a long time, I lost my internet access but this time I was… --- ## [Movie not working?](https://forums.plex.tv/t/movie-not-working/943180)
**Author:** [@gahdayumn](https://forums.plex.tv/u/gahdayumn)\ **Replies:** 6\ **Last updated:** [September 21, 2026, 10:46pm UTC](https://forums.plex.tv/t/movie-not-working/943180 "2026-09-21T22:46:31Z")
I’m trying to watch a movie I loved in my childhood (Team Hot Wheels the skill to thrill) and whenever I go to open the link here on plex I keep getting the “nothing to see here” page. I’ve refreshed and tried to go back… --- ## [Need password help](https://forums.plex.tv/t/need-password-help/943160)
**Author:** [@JB19](https://forums.plex.tv/u/JB19)\ **Replies:** 1\ **Last updated:** [September 21, 2026, 11:35am UTC](https://forums.plex.tv/t/need-password-help/943160 "2026-09-21T11:35:24Z")
I am logged into my account. I can see the password that let me log in. It is cached. I am trying to log in with my iphone and it will not let me log in, says my password is wrong, however…I am literally looking at the … --- ## [Can't add Netflix and Disney+ to my Streaming Services V2](https://forums.plex.tv/t/cant-add-netflix-and-disney-to-my-streaming-services-v2/943155)
**Author:** [@grandibal](https://forums.plex.tv/u/grandibal)\ **Replies:** 0\ **Last updated:** [September 21, 2026, 7:57am UTC](https://forums.plex.tv/t/cant-add-netflix-and-disney-to-my-streaming-services-v2/943155 "2026-09-21T07:57:18Z")
Hi, I can’t add Netflix and Disney+ to my Streaming services list. Amazon video and HBO Max are possible, among some others, but this two are not on the list. I come from Slovenia and I am subscribed to this two service… --- ## [I do not know what this is about other than that I'm trying to understand "Plex"](https://forums.plex.tv/t/i-do-not-know-what-this-is-about-other-than-that-im-trying-to-understand-plex/942999)
**Author:** [@deweymardi](https://forums.plex.tv/u/deweymardi)\ **Replies:** 31\ **Last updated:** [September 21, 2026, 5:39am UTC](https://forums.plex.tv/t/i-do-not-know-what-this-is-about-other-than-that-im-trying-to-understand-plex/942999 "2026-09-21T05:39:57Z")
As I do not understand “Plex” other than a place to stream. I do not truly know where to begin… Maybe a Plex for dummy’s video might be helpful? FYI - It has taken about 20 emails to get to this point. Thus, I don’t … --- ## [Ad appearing under Spine-Chilling Horror Debuts on plex app with Lifetime Pass](https://forums.plex.tv/t/ad-appearing-under-spine-chilling-horror-debuts-on-plex-app-with-lifetime-pass/943097)
**Author:** [@SpeedRacer98](https://forums.plex.tv/u/SpeedRacer98)\ **Replies:** 18\ **Last updated:** [September 20, 2026, 2:06pm UTC](https://forums.plex.tv/t/ad-appearing-under-spine-chilling-horror-debuts-on-plex-app-with-lifetime-pass/943097 "2026-09-20T14:06:08Z")
Yeah this is the first time I am seeing this. I have had a lifetime pass since 2021 and I specifically got the pass to have no ads on the service. When did this change? Can anyone from plex team explain this? --- ## [Hide removed users play history](https://forums.plex.tv/t/hide-removed-users-play-history/943072)
**Author:** [@d2freak](https://forums.plex.tv/u/d2freak)\ **Replies:** 3\ **Last updated:** [September 19, 2026, 2:06pm UTC](https://forums.plex.tv/t/hide-removed-users-play-history/943072 "2026-09-19T14:06:08Z")
Currently, the Plex database retains play history from old users removed from the server. They are visible in the Web Dashboard and in the new mobile app in the dashboard. I understand that removing the data from the da… --- ## [Last.fm connection broken](https://forums.plex.tv/t/last-fm-connection-broken/941523)
**Author:** [@berdlythereal](https://forums.plex.tv/u/berdlythereal)\ **Replies:** 16\ **Last updated:** [September 19, 2026, 2:57am UTC](https://forums.plex.tv/t/last-fm-connection-broken/941523 "2026-09-19T02:57:07Z")
Hello, I love Plexamp, but it seems as if, a few months ago, my account’s connection with last.fm broke for unclear reasons. I have tried multiple times to reconnect my last.fm over the past few months, even deleting an… --- ## [I can’t add Netflix and Disney+ to my Streaming services list](https://forums.plex.tv/t/i-can-t-add-netflix-and-disney-to-my-streaming-services-list/940011)
**Author:** [@funes727](https://forums.plex.tv/u/funes727)\ **Replies:** 4\ **Last updated:** [September 18, 2026, 10:40pm UTC](https://forums.plex.tv/t/i-can-t-add-netflix-and-disney-to-my-streaming-services-list/940011 "2026-09-18T22:40:33Z")
I am in Slovakia and I had disabled online services for a while. Now I want to use them again but I dont have correct list of streaming services. I am missing Netflix and Disney+. --- ## [Plex Dashboard "Nothing is currently being played"](https://forums.plex.tv/t/plex-dashboard-nothing-is-currently-being-played/933356)
**Author:** [@marksy321](https://forums.plex.tv/u/marksy321)\ **Replies:** 11\ **Last updated:** [September 17, 2026, 3:04am UTC](https://forums.plex.tv/t/plex-dashboard-nothing-is-currently-being-played/933356 "2026-09-17T03:04:14Z")
Server: 1.42.1.10060 Plex web: 4.147.1 I have a plex server running on synology. We have a main account and a managed account - no remote users I have noticed that the Dashboard does not identify media being played o… --- ## [Revert back to previous guide](https://forums.plex.tv/t/revert-back-to-previous-guide/942857)
**Author:** [@astrod00d](https://forums.plex.tv/u/astrod00d)\ **Replies:** 0\ **Last updated:** [September 14, 2026, 2:27am UTC](https://forums.plex.tv/t/revert-back-to-previous-guide/942857 "2026-09-14T02:27:58Z")
Is there a way to revert back to the previous guide? The new guide layout is terrible. I used to have my Favorites in one guide no matter if they were Plex Channels or my channels. Now the guides are separate and switchi… --- ## [How do you clear "Reported Issues"](https://forums.plex.tv/t/how-do-you-clear-reported-issues/858470)
**Author:** [@subagon](https://forums.plex.tv/u/subagon)\ **Replies:** 58\ **Last updated:** [September 13, 2026, 9:45pm UTC](https://forums.plex.tv/t/how-do-you-clear-reported-issues/858470 "2026-09-13T21:45:51Z")
Just saw this feature and created a test “issue” using admin user. Now I can’t find a way to delete the “issue”. https://support.plex.tv/articles/share-and-report/ Thanks --- ## [Plex Web buffers/fails on Live TV playback while PMS HLS session is healthy via Threadfin DVR](https://forums.plex.tv/t/plex-web-buffers-fails-on-live-tv-playback-while-pms-hls-session-is-healthy-via-threadfin-dvr/942106)
**Author:** [@loister](https://forums.plex.tv/u/loister)\ **Replies:** 1\ **Last updated:** [September 13, 2026, 6:44pm UTC](https://forums.plex.tv/t/plex-web-buffers-fails-on-live-tv-playback-while-pms-hls-session-is-healthy-via-threadfin-dvr/942106 "2026-09-13T18:44:00Z")
I’m troubleshooting Live TV playback through a Threadfin/HDHomeRun-compatible DVR source. Environment: Plex Pass active Plex Media Server: 1.43.3.10861-07dfddaeb Server OS: Linux 6.8.x DVR source: Threadfin, HDHomeRun… [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=1)