# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=278

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 279

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## [Collections on personal media libraries not working properly](https://forums.plex.tv/t/collections-on-personal-media-libraries-not-working-properly/743054)

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**Author:** [@Sdub](https://forums.plex.tv/u/Sdub)\
**Replies:** 11\
**Last updated:** [October 24, 2021, 5:01pm UTC](https://forums.plex.tv/t/collections-on-personal-media-libraries-not-working-properly/743054 "2021-10-24T17:01:26Z")

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When I open a personal media library organized into collections, the child items don’t load. If I browse and sort by release date, expanding the collections, everything is there. This is on Apple TV only (beta 7.23) eve…

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## [Plex for Mac crash on startup on macOS 11.6](https://forums.plex.tv/t/plex-for-mac-crash-on-startup-on-macos-11-6/752779)

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**Author:** [@jbenwell](https://forums.plex.tv/u/jbenwell)\
**Replies:** 0\
**Last updated:** [October 24, 2021, 2:51pm UTC](https://forums.plex.tv/t/plex-for-mac-crash-on-startup-on-macos-11-6/752779 "2021-10-24T14:51:06Z")

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I’m getting a segmentation fault when I start Plex for Mac: % /Applications/Plex.app/Contents/MacOS/Plex zsh: segmentation fault /Applications/Plex.app/Contents/MacOS/Plex I’ve downloaded a fresh copy of the applicat…

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## [Show not showing correct air date](https://forums.plex.tv/t/show-not-showing-correct-air-date/752678)

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**Author:** [@jsc1205](https://forums.plex.tv/u/jsc1205)\
**Replies:** 1\
**Last updated:** [October 24, 2021, 5:19am UTC](https://forums.plex.tv/t/show-not-showing-correct-air-date/752678 "2021-10-24T05:19:08Z")

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Have a weird one here since originally these shows were not TV shows but rather movie shorts. Every episode of The Little Rascals is showing with a 27 Dec 1899 date. Have no earthly idea and the date is obviously wrong…

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## [Password reset is not sending the reset email](https://forums.plex.tv/t/password-reset-is-not-sending-the-reset-email/752657)

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**Author:** [@Ulichlarson](https://forums.plex.tv/u/Ulichlarson)\
**Replies:** 0\
**Last updated:** [October 23, 2021, 11:07pm UTC](https://forums.plex.tv/t/password-reset-is-not-sending-the-reset-email/752657 "2021-10-23T23:07:06Z")

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I went to go link a TV to my plex account today and realised I had forgotten my plex account password. I attempted to use the email reset function however I am not getting reset emails. It has been a few hours and I have…

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## [Advertisements on personal content now?](https://forums.plex.tv/t/advertisements-on-personal-content-now/752477)

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**Author:** [@pulsewidth](https://forums.plex.tv/u/pulsewidth)\
**Replies:** 4\
**Last updated:** [October 23, 2021, 5:55pm UTC](https://forums.plex.tv/t/advertisements-on-personal-content-now/752477 "2021-10-23T17:55:11Z")

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I have a Plex Pass. Today for the first time, ads played when I chose my own content. Is this a new development? It isn’t acceptable.

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## [Cannot create a collection](https://forums.plex.tv/t/cannot-create-a-collection/752598)

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**Author:** [@cantak](https://forums.plex.tv/u/cantak)\
**Replies:** 2\
**Last updated:** [October 23, 2021, 5:26pm UTC](https://forums.plex.tv/t/cannot-create-a-collection/752598 "2021-10-23T17:26:47Z")

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Plex on Windows 10 64 bit. Running Chrome. I’ve got plenty of collections created. Trying to add 4 movies to a new collection. The movies do not exist in any other collection. The error that pops up inside the Add to C…

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## [I goofed up moving my plex media folders back, help!](https://forums.plex.tv/t/i-goofed-up-moving-my-plex-media-folders-back-help/752381)

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**Author:** [@skylinetturbo](https://forums.plex.tv/u/skylinetturbo)\
**Replies:** 7\
**Last updated:** [October 23, 2021, 3:40am UTC](https://forums.plex.tv/t/i-goofed-up-moving-my-plex-media-folders-back-help/752381 "2021-10-23T03:40:03Z")

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I upgraded and reformatted my hard drive a few days ago and I put my old hard drive in an external hard drive enclosure. I figured it would be as simple as moving the Plex Media Server folder in C:\\Users\\USERNAME\\AppDat…

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## [Number of Plex servers seems limited to 4](https://forums.plex.tv/t/number-of-plex-servers-seems-limited-to-4/749766)

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**Author:** [@stevekennedyuk](https://forums.plex.tv/u/stevekennedyuk)\
**Replies:** 12\
**Last updated:** [October 22, 2021, 3:12pm UTC](https://forums.plex.tv/t/number-of-plex-servers-seems-limited-to-4/749766 "2021-10-22T15:12:27Z")

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In a recent update to the Plex server software it only seems to allow management of 4 servers through the web interface), I run Plex on all my ReadyNAS systems (3), a Linux server and my main iMac. All used to be display…

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## [I7 3770 + GT 730 Not enough to transcode?](https://forums.plex.tv/t/i7-3770-gt-730-not-enough-to-transcode/752255)

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**Author:** [@madMan32](https://forums.plex.tv/u/madMan32)\
**Replies:** 4\
**Last updated:** [October 22, 2021, 11:33am UTC](https://forums.plex.tv/t/i7-3770-gt-730-not-enough-to-transcode/752255 "2021-10-22T11:33:45Z")

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Running plex on windows10 Processor Intel(R) Core™ i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s) Name NVIDIA GeForce GT 730 8TB SSD samsung storage 256m ssd system 16 gig ram From reading before…

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## [How do i keep the MetaData Poster from updating](https://forums.plex.tv/t/how-do-i-keep-the-metadata-poster-from-updating/745810)

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**Author:** [@duane\_hottottyscreations\_com](https://forums.plex.tv/u/duane_hottottyscreations_com)\
**Replies:** 21\
**Last updated:** [October 21, 2021, 11:18pm UTC](https://forums.plex.tv/t/how-do-i-keep-the-metadata-poster-from-updating/745810 "2021-10-21T23:18:58Z")

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I have tried 4 Times to redo my 11 Seasons of MASH and every single time I get Buffy the Vampire Slayer for one season Shank Tank for about 3 seasons and some god awful poster i don’t even know what or where it came from…

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## [Share content between Libraries](https://forums.plex.tv/t/share-content-between-libraries/752191)

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**Author:** [@roughnecks](https://forums.plex.tv/u/roughnecks)\
**Replies:** 7\
**Last updated:** [October 21, 2021, 6:08pm UTC](https://forums.plex.tv/t/share-content-between-libraries/752191 "2021-10-21T18:08:16Z")

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Hello, is there any way to share content from Library A to Library B (used by different people) without having to copy/move content from one folder to another? Hoping that makes sense… Thanks

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## [Plex on a roku or nowtv box](https://forums.plex.tv/t/plex-on-a-roku-or-nowtv-box/752160)

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**Author:** [@mizzilessa\_gmail\_com](https://forums.plex.tv/u/mizzilessa_gmail_com)\
**Replies:** 1\
**Last updated:** [October 21, 2021, 5:12pm UTC](https://forums.plex.tv/t/plex-on-a-roku-or-nowtv-box/752160 "2021-10-21T17:12:09Z")

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Iv not made up my mind yet about plex iv not had a free trial or looked wot programs are on is it worth it

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## [Separate Tv Programmes](https://forums.plex.tv/t/separate-tv-programmes/752144)

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**Author:** [@hb\_fn\_invoice\_gmail\_com](https://forums.plex.tv/u/hb_fn_invoice_gmail_com)\
**Replies:** 2\
**Last updated:** [October 21, 2021, 1:42pm UTC](https://forums.plex.tv/t/separate-tv-programmes/752144 "2021-10-21T13:42:35Z")

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Hello all, under my Tv Programmes I have a cartoons section which I would like to separate from the rest of the programmes. Current directory structure: \\Media \\Media\\TV Shows\\Cartoons\\ \\Media\\TV Shows\\Cartoons\\Bugs Bun…

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## [Plex Port Forwarding](https://forums.plex.tv/t/plex-port-forwarding/752017)

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**Author:** [@andrewdubois26](https://forums.plex.tv/u/andrewdubois26)\
**Replies:** 21\
**Last updated:** [October 21, 2021, 3:43am UTC](https://forums.plex.tv/t/plex-port-forwarding/752017 "2021-10-21T03:43:50Z")

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Hey guys I am having issues getting my Plex server to setup. Bear with me I’m new. I have the ports set on my Router (Google Wifi) but Plex says it’s offline on the phone but still can be clicked on. It’s just nothing wi…

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## [Genres suddenly gone](https://forums.plex.tv/t/genres-suddenly-gone/752010)

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**Author:** [@poob420](https://forums.plex.tv/u/poob420)\
**Replies:** 2\
**Last updated:** [October 20, 2021, 9:23pm UTC](https://forums.plex.tv/t/genres-suddenly-gone/752010 "2021-10-20T21:23:40Z")

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Frankly i’ve had this really stupid issue with not being able to stop plex from just automatically changing albums metadata, which is ALWAYS incorrect, than just relying on my correct tags. But suddenly almost al of my g…

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## [ASS subtitles causing playback issues on TV](https://forums.plex.tv/t/ass-subtitles-causing-playback-issues-on-tv/751764)

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**Author:** [@juliov0906\_gmail\_com](https://forums.plex.tv/u/juliov0906_gmail_com)\
**Replies:** 6\
**Last updated:** [October 20, 2021, 3:07pm UTC](https://forums.plex.tv/t/ass-subtitles-causing-playback-issues-on-tv/751764 "2021-10-20T15:07:36Z")

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When playing ASS subtitles on iPhone the video plays with no issues. When playing exact same video on TV, video hangs up. If I turn off subtitles, video plays just fine on TV.

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## [Why are my Seasons not getting split?](https://forums.plex.tv/t/why-are-my-seasons-not-getting-split/751614)

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**Author:** [@Forkboy](https://forums.plex.tv/u/Forkboy)\
**Replies:** 3\
**Last updated:** [October 20, 2021, 1:14am UTC](https://forums.plex.tv/t/why-are-my-seasons-not-getting-split/751614 "2021-10-20T01:14:47Z")

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Server Version#: 1.24.4.5081 OS: Windows 10 19043.1237 Ok noticed something weird. All of the sudden not all of my TV shows are showing up as seasons in the “Show” view. Now before you ask Yes I am using the “Plex Nam…

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## [Tags - Individual song - only has Mood, I need other genres (and assorted things)](https://forums.plex.tv/t/tags-individual-song-only-has-mood-i-need-other-genres-and-assorted-things/734165)

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**Author:** [@bubbascant](https://forums.plex.tv/u/bubbascant)\
**Replies:** 15\
**Last updated:** [October 19, 2021, 9:19pm UTC](https://forums.plex.tv/t/tags-individual-song-only-has-mood-i-need-other-genres-and-assorted-things/734165 "2021-10-19T21:19:23Z")

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I have spent a year trying to get Plex working for me. Sadly I’ve come to the conclusion that it is only concentrated on Movies as the Music portion is an absolute joke. How can I be forced to put a Genre only on an arti…

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## [How to use the Plex TV app without an internet connection](https://forums.plex.tv/t/how-to-use-the-plex-tv-app-without-an-internet-connection/751571)

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**Author:** [@Confused\_as\_usual](https://forums.plex.tv/u/Confused_as_usual)\
**Replies:** 6\
**Last updated:** [October 19, 2021, 8:50pm UTC](https://forums.plex.tv/t/how-to-use-the-plex-tv-app-without-an-internet-connection/751571 "2021-10-19T20:50:52Z")

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I access media on my QNAP NAS only with the PLEX app on my Samsung series 5 TV, which is connected to my NAS with an HDMI cable. MY NAS is set to allow ALL CONNECTIONS. Internet access here is unreliable. How can I watch…

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## [Recommendations for current graphics card for UHD transcoding](https://forums.plex.tv/t/recommendations-for-current-graphics-card-for-uhd-transcoding/734538)

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**Author:** [@hellerbrewing](https://forums.plex.tv/u/hellerbrewing)\
**Replies:** 10\
**Last updated:** [October 19, 2021, 6:26pm UTC](https://forums.plex.tv/t/recommendations-for-current-graphics-card-for-uhd-transcoding/734538 "2021-10-19T18:26:56Z")

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I know graphics cards are still incredibly expensive and hard to find, but I thought I would see if the users of the Plex forums had any recommendations for a card that can transcode UHD well might be occasionally availa…

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## [Email from Plex asking for money to buy more bandwidth](https://forums.plex.tv/t/email-from-plex-asking-for-money-to-buy-more-bandwidth/751709)

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**Author:** [@Luckydog\_1](https://forums.plex.tv/u/Luckydog_1)\
**Replies:** 8\
**Last updated:** [October 19, 2021, 6:14pm UTC](https://forums.plex.tv/t/email-from-plex-asking-for-money-to-buy-more-bandwidth/751709 "2021-10-19T18:14:20Z")

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Thanks everyone for the quick responses, I found out what it was. Thanks Again

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## [Denying access to direct play of part 8468 due to terminated session](https://forums.plex.tv/t/denying-access-to-direct-play-of-part-8468-due-to-terminated-session/751699)

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**Author:** [@Morphy](https://forums.plex.tv/u/Morphy)\
**Replies:** 2\
**Last updated:** [October 19, 2021, 2:28pm UTC](https://forums.plex.tv/t/denying-access-to-direct-play-of-part-8468-due-to-terminated-session/751699 "2021-10-19T14:28:27Z")

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Hi guys. What does this code mean? My stream failed: Console gets spammed with this:

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## [\[Bug\] Removing "Local music video path" does not remove now missing content](https://forums.plex.tv/t/bug-removing-local-music-video-path-does-not-remove-now-missing-content/751698)

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**Author:** [@HTPC\_Lover](https://forums.plex.tv/u/HTPC_Lover)\
**Replies:** 0\
**Last updated:** [October 19, 2021, 1:20pm UTC](https://forums.plex.tv/t/bug-removing-local-music-video-path-does-not-remove-now-missing-content/751698 "2021-10-19T13:20:44Z")

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For some time I had local artist videos (\*-video.mkv, \*-concert.mkv) added to my library settings. These local artist videos were stored in the “Local music video path” according to this documentation (Global Music Video…

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## [Plex Music Library Organization](https://forums.plex.tv/t/plex-music-library-organization/751623)

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**Author:** [@B-Bye](https://forums.plex.tv/u/B-Bye)\
**Replies:** 5\
**Last updated:** [October 19, 2021, 1:12pm UTC](https://forums.plex.tv/t/plex-music-library-organization/751623 "2021-10-19T13:12:57Z")

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After a 2-3 years watching Plex develop, I’ve come back to see if things have improved. I’m in the process of updating my Windows server to UNRAID - and perhaps switching from My Movies/WMC to Plex. My first set of que…

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## [Plex app thinks I'm offline](https://forums.plex.tv/t/plex-app-thinks-im-offline/751597)

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**Author:** [@jeff\_cranmers\_net](https://forums.plex.tv/u/jeff_cranmers_net)\
**Replies:** 1\
**Last updated:** [October 19, 2021, 12:31pm UTC](https://forums.plex.tv/t/plex-app-thinks-im-offline/751597 "2021-10-19T12:31:23Z")

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My Plex server is accessible via the web interface. My tablet and TV apps, however, think it is offline. How do I resolve this?

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## [Can I have one folder showing both TV MKVs and Movie MKVs?](https://forums.plex.tv/t/can-i-have-one-folder-showing-both-tv-mkvs-and-movie-mkvs/751345)

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**Author:** [@boe\_d](https://forums.plex.tv/u/boe_d)\
**Replies:** 4\
**Last updated:** [October 19, 2021, 1:14am UTC](https://forums.plex.tv/t/can-i-have-one-folder-showing-both-tv-mkvs-and-movie-mkvs/751345 "2021-10-19T01:14:35Z")

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Hello, I set up plex on a windows PC to stream to an nVidia shield TV. I created a folder specific for new entries before I move them to their final resting spot in movies or TV. That same folder I download TV shows …

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## [Set a specific folder for more frequent updates?](https://forums.plex.tv/t/set-a-specific-folder-for-more-frequent-updates/751343)

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**Author:** [@boe\_d](https://forums.plex.tv/u/boe_d)\
**Replies:** 3\
**Last updated:** [October 19, 2021, 1:12am UTC](https://forums.plex.tv/t/set-a-specific-folder-for-more-frequent-updates/751343 "2021-10-19T01:12:16Z")

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Hello, I have a Plex server on a pc streaming to an nVidia shield. I have many folders that the shield can flip through coming from my PC. One of the folders on my PC is where my system automatically puts new TV sh…

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## [Going back just one step from viewing movie details in collection view?](https://forums.plex.tv/t/going-back-just-one-step-from-viewing-movie-details-in-collection-view/751347)

<div class="topic-metadata">

**Author:** [@boe\_d](https://forums.plex.tv/u/boe_d)\
**Replies:** 2\
**Last updated:** [October 19, 2021, 1:11am UTC](https://forums.plex.tv/t/going-back-just-one-step-from-viewing-movie-details-in-collection-view/751347 "2021-10-19T01:11:37Z")

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Hello, I set up plex on a windows PC to stream to an nVidia shield TV. I have a number of groups that I view in collection view such as Bond or MCU movies. If I select a movie to get more details, when I try to go…

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## [PMS cant be reached after update to new version](https://forums.plex.tv/t/pms-cant-be-reached-after-update-to-new-version/751523)

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**Author:** [@rgrizz](https://forums.plex.tv/u/rgrizz)\
**Replies:** 4\
**Last updated:** [October 18, 2021, 8:33pm UTC](https://forums.plex.tv/t/pms-cant-be-reached-after-update-to-new-version/751523 "2021-10-18T20:33:21Z")

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NAS: Synology DSM 918+Processing: Logs.7z… Logs.zip (1.4 MB) DSM 6.2.4-25556 Update 2 Hello, This morning I installed the latest version of PMS (PlexMediaServer-1.24.4.5081) coming off ver. PlexMediaServer-1.22.0.416…

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## [Plex streaming shows three dots on TiVos](https://forums.plex.tv/t/plex-streaming-shows-three-dots-on-tivos/748019)

<div class="topic-metadata">

**Author:** [@jdsherman\_gmail\_com](https://forums.plex.tv/u/jdsherman_gmail_com)\
**Replies:** 6\
**Last updated:** [October 18, 2021, 4:03pm UTC](https://forums.plex.tv/t/plex-streaming-shows-three-dots-on-tivos/748019 "2021-10-18T16:03:57Z")

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All three TiVos (Bolt, Roamio, and Mini) showing the three dot buffering indicator when trying to stream from NetGear ReadyNAS - upgraded to the latest server software - no change. Home screen works, browsing works - ju…

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