# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=280 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 281 --- ## [Plays a random song](https://forums.plex.tv/t/plays-a-random-song/750608)
**Author:** [@matthewsmithies77\_gmail\_com](https://forums.plex.tv/u/matthewsmithies77_gmail_com)\ **Replies:** 1\ **Last updated:** [October 14, 2021, 10:29am UTC](https://forums.plex.tv/t/plays-a-random-song/750608 "2021-10-14T10:29:07Z")
I go to play a song and on an album and it doesn’t play that song and then plays some song later on in the album --- ## [Plex on a refrigerator display?](https://forums.plex.tv/t/plex-on-a-refrigerator-display/604227)
**Author:** [@Colly51](https://forums.plex.tv/u/Colly51)\ **Replies:** 13\ **Last updated:** [October 13, 2021, 6:48pm UTC](https://forums.plex.tv/t/plex-on-a-refrigerator-display/604227 "2021-10-13T18:48:23Z")
I’m just wondering if someone has hacked any of the smart refrigerators with LED screens to display Plex stuff. Just think: Movies and snacks all in the same room! I was thinking of the idea in relation to some of the… --- ## [Collections broken: An error occurred loading items to play](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159)
**Author:** [@Thijxx](https://forums.plex.tv/u/Thijxx)\ **Replies:** 6\ **Last updated:** [October 13, 2021, 6:21pm UTC](https://forums.plex.tv/t/collections-broken-an-error-occurred-loading-items-to-play/750159 "2021-10-13T18:21:38Z")
I can make collections of music but I cannot play them. When I press play on a collection in the web client, Mac client or Linux client I always get a Playback Error saying “an error occurred loading items to play”. Is… --- ## [LG OLED C9 - Plex app super slow in menus](https://forums.plex.tv/t/lg-oled-c9-plex-app-super-slow-in-menus/750483)
**Author:** [@Falzetas](https://forums.plex.tv/u/Falzetas)\ **Replies:** 0\ **Last updated:** [October 13, 2021, 5:36pm UTC](https://forums.plex.tv/t/lg-oled-c9-plex-app-super-slow-in-menus/750483 "2021-10-13T17:36:01Z")
Hi Anyone else that recently started to experience Plex being extremly slow in menus? scrolling through movies is super slow. Only happens on my LG OLED Tvs, not on the computer or cellphone etc… This was not the case… --- ## [What encoding should I be using](https://forums.plex.tv/t/what-encoding-should-i-be-using/750313)
**Author:** [@Daemon-byte](https://forums.plex.tv/u/Daemon-byte)\ **Replies:** 11\ **Last updated:** [October 13, 2021, 2:33pm UTC](https://forums.plex.tv/t/what-encoding-should-i-be-using/750313 "2021-10-13T14:33:07Z")
I have just setup a plex server and some digital content I have works fine. However, if I try to access some dvd’s I ripped with makemkv they are horribly distorted and jerky. I tried to disable transcoding but that didn… --- ## [Help figuring out a workflow for decent quality streaming to a remote theatre](https://forums.plex.tv/t/help-figuring-out-a-workflow-for-decent-quality-streaming-to-a-remote-theatre/749714)
**Author:** [@SeekingAdvice](https://forums.plex.tv/u/SeekingAdvice)\ **Replies:** 3\ **Last updated:** [October 13, 2021, 12:16pm UTC](https://forums.plex.tv/t/help-figuring-out-a-workflow-for-decent-quality-streaming-to-a-remote-theatre/749714 "2021-10-13T12:16:47Z")
Hi there. Background: I use Plex around my house no problem. The server runs on a Synology DS-1520+ (Intel Celeron J4125, I recognize this is a crummy processor but it does support at least some variant of QuickSync) w… --- ## [Find email address for Friend account](https://forums.plex.tv/t/find-email-address-for-friend-account/734444)
**Author:** [@veritech](https://forums.plex.tv/u/veritech)\ **Replies:** 6\ **Last updated:** [October 13, 2021, 11:06am UTC](https://forums.plex.tv/t/find-email-address-for-friend-account/734444 "2021-10-13T11:06:15Z")
One of my friends just got a new computer and doesn’t know what email account he used. In my User list, I only see the user id. is there some way to find to email address associated to the user id? thanks --- ## [Can't playback videos recorded in portrait on my Sony Android TV through plex app](https://forums.plex.tv/t/cant-playback-videos-recorded-in-portrait-on-my-sony-android-tv-through-plex-app/735443)
**Author:** [@KFribert](https://forums.plex.tv/u/KFribert)\ **Replies:** 1\ **Last updated:** [October 13, 2021, 9:47am UTC](https://forums.plex.tv/t/cant-playback-videos-recorded-in-portrait-on-my-sony-android-tv-through-plex-app/735443 "2021-10-13T09:47:28Z")
Some of our holiday videos are recorded in portrait, yeah I know, it doesn’t look good, but kids… When I play them back through the plex app on our Android TV it looks really odd, it somehow shows the portrait video twi… --- ## [Conversion failed. The transcoder exited due to an error](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/747980)
**Author:** [@JRK](https://forums.plex.tv/u/JRK)\ **Replies:** 4\ **Last updated:** [October 13, 2021, 2:43am UTC](https://forums.plex.tv/t/conversion-failed-the-transcoder-exited-due-to-an-error/747980 "2021-10-13T02:43:47Z")
Hello everyone, Starting today I have had this error when I try to play some content. “Conversion failed. The transcoder exited due to an error.” Nothing has been changed within PMS since this is happening. I’m running … --- ## [Msg: This application is at and is not hosted by Plex. Continue only if you recognize this server and wish to grant access](https://forums.plex.tv/t/msg-this-application-is-at-and-is-not-hosted-by-plex-continue-only-if-you-recognize-this-server-and-wish-to-grant-access/603907)
**Author:** [@jwlp](https://forums.plex.tv/u/jwlp)\ **Replies:** 74\ **Last updated:** [October 13, 2021, 1:37am UTC](https://forums.plex.tv/t/msg-this-application-is-at-and-is-not-hosted-by-plex-continue-only-if-you-recognize-this-server-and-wish-to-grant-access/603907 "2021-10-13T01:37:43Z")
I’m getting this message when I try to signin to Plex can someone tell me what this means? Many thanks! --- ## [Plex Shows Offline For All Devices \*INSIDE\* My Network](https://forums.plex.tv/t/plex-shows-offline-for-all-devices-inside-my-network/750028)
**Author:** [@Dalmus](https://forums.plex.tv/u/Dalmus)\ **Replies:** 13\ **Last updated:** [October 13, 2021, 12:58am UTC](https://forums.plex.tv/t/plex-shows-offline-for-all-devices-inside-my-network/750028 "2021-10-13T00:58:24Z")
This is a weird one… I can access my server just fine from outside of my network. But when attempting to access it from any other device inside my network, I can’t. My desktop and laptop (using fully updated Firefox,… --- ## [Video Quality Settings missing in Plex app version: 8.23.2.28087 on FireTV](https://forums.plex.tv/t/video-quality-settings-missing-in-plex-app-version-8-23-2-28087-on-firetv/750293)
**Author:** [@bobbasic2002](https://forums.plex.tv/u/bobbasic2002)\ **Replies:** 1\ **Last updated:** [October 12, 2021, 9:57pm UTC](https://forums.plex.tv/t/video-quality-settings-missing-in-plex-app-version-8-23-2-28087-on-firetv/750293 "2021-10-12T21:57:42Z")
Was the Video Quality options removed from the Settings section in the Plex app Version: 8.23.2.28087 on the Fire TV? I don’t see an option for this settings on the app anymore. --- ## [Remove old Plex Account After DSM 7 Upgrade](https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986)
**Author:** [@baeckel\_protonmail\_com](https://forums.plex.tv/u/baeckel_protonmail_com)\ **Replies:** 4\ **Last updated:** [October 12, 2021, 9:36pm UTC](https://forums.plex.tv/t/remove-old-plex-account-after-dsm-7-upgrade/749986 "2021-10-12T21:36:33Z")
I have upgraded from DSM 6 → DSM 7 and was able to get my PMS back in order. Is it now safe to remove the Plex account from my NAS, as long as I leave the PlexMediaServer account? I don’t remember seeing this addressed… --- ## [How can I change the artist biography in my music library?](https://forums.plex.tv/t/how-can-i-change-the-artist-biography-in-my-music-library/750309)
**Author:** [@nicolas68\_live\_ca](https://forums.plex.tv/u/nicolas68_live_ca)\ **Replies:** 3\ **Last updated:** [October 12, 2021, 9:35pm UTC](https://forums.plex.tv/t/how-can-i-change-the-artist-biography-in-my-music-library/750309 "2021-10-12T21:35:34Z")
Hi! I’ve been using Plex for all my media! Recently, I added a music library. I found out that the artist biography in the general tab was lacking! I added more info in the biography section, saved it! After a few d… --- ## [Forgot password for other account](https://forums.plex.tv/t/forgot-password-for-other-account/750226)
**Author:** [@ADCplex2000](https://forums.plex.tv/u/ADCplex2000)\ **Replies:** 2\ **Last updated:** [October 12, 2021, 4:07pm UTC](https://forums.plex.tv/t/forgot-password-for-other-account/750226 "2021-10-12T16:07:00Z")
Hi guys, I seem to have forgot my password for my other account and clicking forgot password seems to send no email to me (I have tried this the past 2 days and still no emails have come to me) Can a mod please contact m… --- ## [Cpu usage and temperature issue](https://forums.plex.tv/t/cpu-usage-and-temperature-issue/750191)
**Author:** [@elric2a](https://forums.plex.tv/u/elric2a)\ **Replies:** 6\ **Last updated:** [October 12, 2021, 3:24pm UTC](https://forums.plex.tv/t/cpu-usage-and-temperature-issue/750191 "2021-10-12T15:24:07Z")
I am using plex for some days to stream from my pc to my LG oled 55c1 but I’ve noticed my cpu going warm when using it for watching 4k videos. I took a pass and activated the hardware acceleration but that didn’t seemed … --- ## [Choose your preferred server screen frozen](https://forums.plex.tv/t/choose-your-preferred-server-screen-frozen/749547)
**Author:** [@dpercival77](https://forums.plex.tv/u/dpercival77)\ **Replies:** 3\ **Last updated:** [October 12, 2021, 9:02am UTC](https://forums.plex.tv/t/choose-your-preferred-server-screen-frozen/749547 "2021-10-12T09:02:15Z")
Hi all. I’m not very tech savvy. I already have Plex installed on my main tv. I’ve signed in to our second tv and the Choose Your Preferred Server screen has frozen. There’s a yellow circle going round and round. I’ve tr… --- ## [Plex invites](https://forums.plex.tv/t/plex-invites/750153)
**Author:** [@DrCrazeeee](https://forums.plex.tv/u/DrCrazeeee)\ **Replies:** 3\ **Last updated:** [October 12, 2021, 6:12am UTC](https://forums.plex.tv/t/plex-invites/750153 "2021-10-12T06:12:19Z")
Hi Thanks for all ur help so far. Another question: Is it possible to send plex server invites that show a server name or username rather than a email address in the invite email? Regards --- ## [Windows 11 soon](https://forums.plex.tv/t/windows-11-soon/746408)
**Author:** [@VirulentPip](https://forums.plex.tv/u/VirulentPip)\ **Replies:** 5\ **Last updated:** [October 12, 2021, 12:55am UTC](https://forums.plex.tv/t/windows-11-soon/746408 "2021-10-12T00:55:58Z")
With windows 11 releasing next week, has there been any mention of day 1 support? --- ## [Plex not showing the artist from the VA albums](https://forums.plex.tv/t/plex-not-showing-the-artist-from-the-va-albums/750086)
**Author:** [@boomramada](https://forums.plex.tv/u/boomramada)\ **Replies:** 1\ **Last updated:** [October 12, 2021, 12:05am UTC](https://forums.plex.tv/t/plex-not-showing-the-artist-from-the-va-albums/750086 "2021-10-12T00:05:53Z")
Hi there, I think I’m using Version 1.22.2.4282. In Plex, under Music \> when listed by All, Artist, By Title I can see the artist of the album but not the artist of the VA (various artist) in compilation. And I have … --- ## [Plex not find certain movies](https://forums.plex.tv/t/plex-not-find-certain-movies/749811)
**Author:** [@nevillet01\_gmail\_com](https://forums.plex.tv/u/nevillet01_gmail_com)\ **Replies:** 3\ **Last updated:** [October 11, 2021, 2:00pm UTC](https://forums.plex.tv/t/plex-not-find-certain-movies/749811 "2021-10-11T14:00:03Z")
Hi All, I have a the Plex server running on a Synology NAS with music, TV & Movie files. The movie files (about 1700 of them) live in alphabetical folders, some files live in sub folders, e.g. James Bond. Yesterday I … --- ## [Can't see Plex outside my network](https://forums.plex.tv/t/cant-see-plex-outside-my-network/749979)
**Author:** [@haroldkwagner\_gmail\_com](https://forums.plex.tv/u/haroldkwagner_gmail_com)\ **Replies:** 2\ **Last updated:** [October 11, 2021, 7:50pm UTC](https://forums.plex.tv/t/cant-see-plex-outside-my-network/749979 "2021-10-11T19:50:10Z")
I’ve updated to Version 1.18.5 it works perfectly on my network but I can’t see anything outside of my network. I’m sure I just don’t have a button pushed or a switch turned on. Thank you very much for all your help as … --- ## [How should I think about remote users, content and transcoding?](https://forums.plex.tv/t/how-should-i-think-about-remote-users-content-and-transcoding/749866)
**Author:** [@dbuttric](https://forums.plex.tv/u/dbuttric)\ **Replies:** 2\ **Last updated:** [October 11, 2021, 8:17am UTC](https://forums.plex.tv/t/how-should-i-think-about-remote-users-content-and-transcoding/749866 "2021-10-11T08:17:40Z")
I just recently gave my little brother access to my plex server remotely, so maybe I’m going to start to see some transcoding happening, but I’m hoping not. I try to rip movies in such a way that for my system, they don… --- ## [Plex Keeps Shutting Down for some reason](https://forums.plex.tv/t/plex-keeps-shutting-down-for-some-reason/737974)
**Author:** [@Kansascitycass85\_gmail\_com](https://forums.plex.tv/u/Kansascitycass85_gmail_com)\ **Replies:** 4\ **Last updated:** [October 11, 2021, 2:20am UTC](https://forums.plex.tv/t/plex-keeps-shutting-down-for-some-reason/737974 "2021-10-11T02:20:15Z")
When I open up plex on my Mac Mini, it stays open for a min and I can see my library…then the icon at the top disappears along with the library and it says something about secure connections. Never seen this one before. … --- ## [New IOS app will not connect to home server](https://forums.plex.tv/t/new-ios-app-will-not-connect-to-home-server/749897)
**Author:** [@DeMont-Guitars](https://forums.plex.tv/u/DeMont-Guitars)\ **Replies:** 0\ **Last updated:** [October 11, 2021, 1:04am UTC](https://forums.plex.tv/t/new-ios-app-will-not-connect-to-home-server/749897 "2021-10-11T01:04:24Z")
I updated my IOS app, however now my home server always says its ‘offline’ but when i connect through a computer or tv, its just fine. All I can think is that there is a glitch between the new app and the server - but m… --- ## [Transcoding using NETINT Codensity T408 Transcoder](https://forums.plex.tv/t/transcoding-using-netint-codensity-t408-transcoder/749692)
**Author:** [@s\_stativa](https://forums.plex.tv/u/s_stativa)\ **Replies:** 0\ **Last updated:** [October 10, 2021, 8:07am UTC](https://forums.plex.tv/t/transcoding-using-netint-codensity-t408-transcoder/749692 "2021-10-10T08:07:23Z")
Hi there, Is there any way to utilise the capabilities of NETINT Codensity T408 accelerator for HW transcoding? https://netint.ca/product/t400\_transcoder/ I compiled FFmpeg with support for this device to do some test… --- ## [Unable to download Serbian Subtitles](https://forums.plex.tv/t/unable-to-download-serbian-subtitles/749762)
**Author:** [@GaskOneSan](https://forums.plex.tv/u/GaskOneSan)\ **Replies:** 0\ **Last updated:** [October 10, 2021, 3:27pm UTC](https://forums.plex.tv/t/unable-to-download-serbian-subtitles/749762 "2021-10-10T15:27:13Z")
Hello Plex Ninjas, Spotted this issue a while back but I hopped that it will get resolved without me ranting about it. When me or any of my users use “Search” feature to load a Serbian Subtitle they are presented with … --- ## [CERT: incomplete TLS handshake from 192.168.XX.XX:21991: sslv3 alert certificate expired](https://forums.plex.tv/t/cert-incomplete-tls-handshake-from-192-168-xx-xx-sslv3-alert-certificate-expired/749718)
**Author:** [@pakito69](https://forums.plex.tv/u/pakito69)\ **Replies:** 1\ **Last updated:** [October 10, 2021, 3:07pm UTC](https://forums.plex.tv/t/cert-incomplete-tls-handshake-from-192-168-xx-xx-sslv3-alert-certificate-expired/749718 "2021-10-10T15:07:00Z")
Hello , For several days I have these errors in my logs. Several apps on TV can no longer contact the server. Can you reset the certificate for me? Thank you Oct 10, 2021 12:42:27.770 \[0x7ff9176cdb38\] DEBUG - CERT: inco… --- ## [Plex stops mid way through a show and jumps to next episode](https://forums.plex.tv/t/plex-stops-mid-way-through-a-show-and-jumps-to-next-episode/735340)
**Author:** [@londonpanther](https://forums.plex.tv/u/londonpanther)\ **Replies:** 11\ **Last updated:** [October 10, 2021, 2:56am UTC](https://forums.plex.tv/t/plex-stops-mid-way-through-a-show-and-jumps-to-next-episode/735340 "2021-10-10T02:56:53Z")
All of a sudden Plex is stopping in the middle of a show multiple times and jumping to the next episode. Is anyone else having this issue? --- ## [Turn off loading icon](https://forums.plex.tv/t/turn-off-loading-icon/749186)
**Author:** [@BrianCT](https://forums.plex.tv/u/BrianCT)\ **Replies:** 2\ **Last updated:** [October 9, 2021, 8:11pm UTC](https://forums.plex.tv/t/turn-off-loading-icon/749186 "2021-10-09T20:11:05Z")
May sound like a weird request, but anyone know of a way to turn off the loading icon? I was going to use Plex to do a projector of halloween relatively short clips set to play at random, but it really kills the vibe to… [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=279) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=281)