# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=282 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 283 --- ## [Still basic content with premium subscription](https://forums.plex.tv/t/still-basic-content-with-premium-subscription/748464)
**Author:** [@bailey10tab\_gmail\_com](https://forums.plex.tv/u/bailey10tab_gmail_com)\ **Replies:** 2\ **Last updated:** [October 5, 2021, 4:48am UTC](https://forums.plex.tv/t/still-basic-content-with-premium-subscription/748464 "2021-10-05T04:48:25Z")
Im new to Plex after seeing my friend with it being able to watch new movies like “Free Guy” and shows like Game of Thrones and Yellowstone, but after getting the premium annual pass, I dont see those shows and movies sh… --- ## [Song duration keeps the same after changing the song into an extended version of the same song](https://forums.plex.tv/t/song-duration-keeps-the-same-after-changing-the-song-into-an-extended-version-of-the-same-song/748315)
**Author:** [@yavdb](https://forums.plex.tv/u/yavdb)\ **Replies:** 6\ **Last updated:** [October 4, 2021, 9:43pm UTC](https://forums.plex.tv/t/song-duration-keeps-the-same-after-changing-the-song-into-an-extended-version-of-the-same-song/748315 "2021-10-04T21:43:26Z")
I use Plex music and I had uploaded a .dts audio file, ripped from a dvd. I cut the audio into multiple files (one file per song) and put them in my music folder. Everything worked fine, but I found out that I didn’t cut… --- ## [Force PLEX to use local metadata](https://forums.plex.tv/t/force-plex-to-use-local-metadata/746812)
**Author:** [@Janus\_Chello](https://forums.plex.tv/u/Janus_Chello)\ **Replies:** 7\ **Last updated:** [October 4, 2021, 6:22pm UTC](https://forums.plex.tv/t/force-plex-to-use-local-metadata/746812 "2021-10-04T18:22:37Z")
Hi, I’m a new user of plex and basically very impressed, but couldn’t figure the following out: I am kind of switching from Kodi to Plex and organized my library basically with great EmberMediaManager. Movies in diffe… --- ## [Latest windows plex client triggers APC Malware threat](https://forums.plex.tv/t/latest-windows-plex-client-triggers-apc-malware-threat/748304)
**Author:** [@dbzoo](https://forums.plex.tv/u/dbzoo)\ **Replies:** 3\ **Last updated:** [October 4, 2021, 6:17pm UTC](https://forums.plex.tv/t/latest-windows-plex-client-triggers-apc-malware-threat/748304 "2021-10-04T18:17:59Z")
Has anybody else noticed that the latest plex client triggers an APC malware threat? --- ## [Excluding sample files from scan?](https://forums.plex.tv/t/excluding-sample-files-from-scan/748363)
**Author:** [@sassan\_karai\_gmail\_com](https://forums.plex.tv/u/sassan_karai_gmail_com)\ **Replies:** 0\ **Last updated:** [October 4, 2021, 5:47pm UTC](https://forums.plex.tv/t/excluding-sample-files-from-scan/748363 "2021-10-04T17:47:08Z")
Following (Excluding sample files from scan?) and Special Keyword File/Folder Exclusion | Plex Support I’ve tried this approach. Windows 11 wont allow me to create a file with a period at the beginning of the filename u… --- ## [User History - 0 Plays, 89 Minutes](https://forums.plex.tv/t/user-history-0-plays-89-minutes/747977)
**Author:** [@corey3737](https://forums.plex.tv/u/corey3737)\ **Replies:** 8\ **Last updated:** [October 4, 2021, 4:37pm UTC](https://forums.plex.tv/t/user-history-0-plays-89-minutes/747977 "2021-10-04T16:37:25Z")
I’m starting a new thread because the thread above is still not resolved. I’ve been seeing this intermittently ever since I started using Plex 5 years ago, and was hoping it would eventually get fixed. The problem is … --- ## [Saturation Issue](https://forums.plex.tv/t/saturation-issue/748287)
**Author:** [@Shourab](https://forums.plex.tv/u/Shourab)\ **Replies:** 1\ **Last updated:** [October 4, 2021, 12:14pm UTC](https://forums.plex.tv/t/saturation-issue/748287 "2021-10-04T12:14:51Z")
why am I getting higher and brighter brightness playback In Plex for Windows, in other side lower and darker in VLC. Also I prefer to play darker and lower brightness in Plex for Windows, but couldn’t find any optio… --- ## [Plex Play Issues](https://forums.plex.tv/t/plex-play-issues/748281)
**Author:** [@MWhiteDesigns](https://forums.plex.tv/u/MWhiteDesigns)\ **Replies:** 0\ **Last updated:** [October 4, 2021, 11:19am UTC](https://forums.plex.tv/t/plex-play-issues/748281 "2021-10-04T11:19:34Z")
Good morning, My Plex server has been working fantastic for years. Just recently I started having an issue. I have a pre roll file that plays before movies. But recently after the pre roll plays, it just sits there loa… --- ## [There was an error loading channels Please visit our forums if you continue to experience problems](https://forums.plex.tv/t/there-was-an-error-loading-channels-please-visit-our-forums-if-you-continue-to-experience-problems/745710)
**Author:** [@iusachev](https://forums.plex.tv/u/iusachev)\ **Replies:** 8\ **Last updated:** [October 4, 2021, 10:41am UTC](https://forums.plex.tv/t/there-was-an-error-loading-channels-please-visit-our-forums-if-you-continue-to-experience-problems/745710 "2021-10-04T10:41:13Z")
There was an error loading channels Please visit our forums if you continue to experience problems --- ## [Lifetime Discount Code $74.99](https://forums.plex.tv/t/lifetime-discount-code-74-99/748259)
**Author:** [@fxx8183\_163\_com](https://forums.plex.tv/u/fxx8183_163_com)\ **Replies:** 0\ **Last updated:** [October 4, 2021, 9:28am UTC](https://forums.plex.tv/t/lifetime-discount-code-74-99/748259 "2021-10-04T09:28:12Z")
I didn’t realize I got a discount code in my spam folder last month and it is expired. Any chance I can get a new code? --- ## [Not Receiving Verification E-mails to Enable MFA](https://forums.plex.tv/t/not-receiving-verification-e-mails-to-enable-mfa/743093)
**Author:** [@mfallon](https://forums.plex.tv/u/mfallon)\ **Replies:** 5\ **Last updated:** [October 4, 2021, 3:09am UTC](https://forums.plex.tv/t/not-receiving-verification-e-mails-to-enable-mfa/743093 "2021-10-04T03:09:47Z")
My e-mail domain uses a short TLD, and I am not getting the verification e-mail when I click send, to allow me to verify my e-mail address. E-mail address e.g. user@domain.nz I have @plex.tv in my safe senders list, an… --- ## [Primary email account deleted/restored, cannot reset password](https://forums.plex.tv/t/primary-email-account-deleted-restored-cannot-reset-password/748175)
**Author:** [@Spamcentral55\_gmail\_com](https://forums.plex.tv/u/Spamcentral55_gmail_com)\ **Replies:** 2\ **Last updated:** [October 3, 2021, 11:38pm UTC](https://forums.plex.tv/t/primary-email-account-deleted-restored-cannot-reset-password/748175 "2021-10-03T23:38:34Z")
Good evening forums. I’m in an odd spot here where I had recently restored an older Gmail account which seemed to have been linked to my primary Plex account complete with Pass. I’m trying now to change the email addre… --- ## [Plex clients can't connect to Server](https://forums.plex.tv/t/plex-clients-cant-connect-to-server/747520)
**Author:** [@Bloodpilot](https://forums.plex.tv/u/Bloodpilot)\ **Replies:** 11\ **Last updated:** [October 3, 2021, 9:34pm UTC](https://forums.plex.tv/t/plex-clients-cant-connect-to-server/747520 "2021-10-03T21:34:22Z")
Hi everybody, I’ve got an issue with my Plex server, my clients are all showing that my Plex server is not available even though I can reach it on the plex.tv website from outside my network. Did anyone have that befor… --- ## [Buffering ](https://forums.plex.tv/t/buffering/747653)
**Author:** [@shlomis1zg\_gmail\_com](https://forums.plex.tv/u/shlomis1zg_gmail_com)\ **Replies:** 5\ **Last updated:** [October 3, 2021, 5:24pm UTC](https://forums.plex.tv/t/buffering/747653 "2021-10-03T17:24:00Z")
Hello dear team , I have a problem or maybe this is an optimization suggestion. I have a plex pass. And one of the things that bothers me most in the evening is the stucking streaming. When I play a movie from the re… --- ## [Using Webtools-NG, can the filesize be exported using ExportTools?](https://forums.plex.tv/t/using-webtools-ng-can-the-filesize-be-exported-using-exporttools/746156)
**Author:** [@damianjmcgrath](https://forums.plex.tv/u/damianjmcgrath)\ **Replies:** 1\ **Last updated:** [October 3, 2021, 3:30pm UTC](https://forums.plex.tv/t/using-webtools-ng-can-the-filesize-be-exported-using-exporttools/746156 "2021-10-03T15:30:57Z")
Using WebTools-NG to connect to my plex.tv account, and using the ExportTools function, can filesize be one of the exported fields? Thanks --- ## [Sonic Analysis Explained](https://forums.plex.tv/t/sonic-analysis-explained/738159)
**Author:** [@SanchezHouse](https://forums.plex.tv/u/SanchezHouse)\ **Replies:** 15\ **Last updated:** [October 3, 2021, 2:08pm UTC](https://forums.plex.tv/t/sonic-analysis-explained/738159 "2021-10-03T14:08:27Z")
This question is for the Plex Ninjas or Devs who were responsible for creating and/or working on Sonic Analysis. Can you please provide a basic explanation as to how this new process works? According to the blog post, … --- ## [Primary flex account possibly hacked](https://forums.plex.tv/t/primary-flex-account-possibly-hacked/747964)
**Author:** [@carieger](https://forums.plex.tv/u/carieger)\ **Replies:** 1\ **Last updated:** [October 3, 2021, 12:26pm UTC](https://forums.plex.tv/t/primary-flex-account-possibly-hacked/747964 "2021-10-03T12:26:30Z")
I received a notification that my email address was changed on my primary about, and am no longer able to access the. How can I get this looked into by Plex support? --- ## [Home Screen Assistance](https://forums.plex.tv/t/home-screen-assistance/747925)
**Author:** [@SalamanderJoe](https://forums.plex.tv/u/SalamanderJoe)\ **Replies:** 3\ **Last updated:** [October 3, 2021, 10:50am UTC](https://forums.plex.tv/t/home-screen-assistance/747925 "2021-10-03T10:50:10Z")
Currently, I have Continue Watching (which also adds in the next episode of a show (Even though I don’t want it to), Recently Added Movies (all 6 movie libraries are set to merge into this one), Recently Added TV (same f… --- ## [Can't see friends library on LG TV but can see it on server and web app](https://forums.plex.tv/t/cant-see-friends-library-on-lg-tv-but-can-see-it-on-server-and-web-app/747350)
**Author:** [@sherry\_deponte\_gmail\_com](https://forums.plex.tv/u/sherry_deponte_gmail_com)\ **Replies:** 1\ **Last updated:** [October 3, 2021, 3:35am UTC](https://forums.plex.tv/t/cant-see-friends-library-on-lg-tv-but-can-see-it-on-server-and-web-app/747350 "2021-10-03T03:35:16Z")
Recently started having problems with the Plex app on my Lg TV, it was not finding the IP address. So I deleted and reinstalled the TV app and reinstalled the server on my laptop (windows) and it turned out it was outdat… --- ## [Sync/downloading to device on wifi LAN while network is disconnected from the internet](https://forums.plex.tv/t/sync-downloading-to-device-on-wifi-lan-while-network-is-disconnected-from-the-internet/747744)
**Author:** [@danamargulies](https://forums.plex.tv/u/danamargulies)\ **Replies:** 2\ **Last updated:** [October 2, 2021, 10:42pm UTC](https://forums.plex.tv/t/sync-downloading-to-device-on-wifi-lan-while-network-is-disconnected-from-the-internet/747744 "2021-10-02T22:42:15Z")
I’m traveling around and have Plex setup on a laptop. I set up a wifi network from my laptop so my kids can sync movies/tv shows to their iPads. for some reason, unless I have the internet connected to the wifi LAN the m… --- ## [Movies being shortened to less than runtime](https://forums.plex.tv/t/movies-being-shortened-to-less-than-runtime/747727)
**Author:** [@Rembrandt1881](https://forums.plex.tv/u/Rembrandt1881)\ **Replies:** 2\ **Last updated:** [October 2, 2021, 9:08pm UTC](https://forums.plex.tv/t/movies-being-shortened-to-less-than-runtime/747727 "2021-10-02T21:08:05Z")
I’m having an issue that is weird. Plex will start playing a movie or show the runtime and it is always less than what the content is. I go and check the content using a player in my computer and it will show the entire … --- ## [Plex Server Webhooks not being fired up](https://forums.plex.tv/t/plex-server-webhooks-not-being-fired-up/747780)
**Author:** [@Kashir2000](https://forums.plex.tv/u/Kashir2000)\ **Replies:** 0\ **Last updated:** [October 2, 2021, 7:46pm UTC](https://forums.plex.tv/t/plex-server-webhooks-not-being-fired-up/747780 "2021-10-02T19:46:50Z")
Hello, my plex is not firing any webhooks I add I have Plex Version 1.24.3.5033 I have PlexPass I have Enabled Webhooks in options I have Enabled Push Notifications (as I found suggestions on other threads) I have t… --- ## [Why is Plex's Transcoder slower and larger than Handbrake?](https://forums.plex.tv/t/why-is-plexs-transcoder-slower-and-larger-than-handbrake/740557)
**Author:** [@plumptree](https://forums.plex.tv/u/plumptree)\ **Replies:** 10\ **Last updated:** [October 2, 2021, 5:08am UTC](https://forums.plex.tv/t/why-is-plexs-transcoder-slower-and-larger-than-handbrake/740557 "2021-10-02T05:08:14Z")
I’m wanting to sync some films and Television shows to my phone just to have whenever I want to watch something (don’t have unlimited data). Here’s the settings I have setup: CPU: Ryzen 7 3700X @ 4GHz RAM: 32GB 3600MH… --- ## [Plex movie stuck at same start point](https://forums.plex.tv/t/plex-movie-stuck-at-same-start-point/747224)
**Author:** [@CCRunner524](https://forums.plex.tv/u/CCRunner524)\ **Replies:** 4\ **Last updated:** [October 1, 2021, 9:39pm UTC](https://forums.plex.tv/t/plex-movie-stuck-at-same-start-point/747224 "2021-10-01T21:39:04Z")
Server Version#: 1.24.2.4973 (and previous versions) Player Version#: I have a specific movie that starts in the middle of the movie. I can play it from that spot but when I stop the movie or finish it it starts in the s… --- ## [Encoding](https://forums.plex.tv/t/encoding/747404)
**Author:** [@DrCrazeeee](https://forums.plex.tv/u/DrCrazeeee)\ **Replies:** 1\ **Last updated:** [October 1, 2021, 3:52pm UTC](https://forums.plex.tv/t/encoding/747404 "2021-10-01T15:52:31Z")
Hi all The Movie stream at 1080, and the original is also 1080…and set to play original why does it stil transcode?? Dr --- ## [To be deleted - My bad](https://forums.plex.tv/t/to-be-deleted-my-bad/747369)
**Author:** [@Wulffe](https://forums.plex.tv/u/Wulffe)\ **Replies:** 1\ **Last updated:** [October 1, 2021, 2:17pm UTC](https://forums.plex.tv/t/to-be-deleted-my-bad/747369 "2021-10-01T14:17:00Z")
Same issues as: PMS suddenly shows issues with remote access 9/30/2021 10AM EST --- ## [Certificate failure in forum. Chrome](https://forums.plex.tv/t/certificate-failure-in-forum-chrome/747326)
**Author:** [@Yaracuy](https://forums.plex.tv/u/Yaracuy)\ **Replies:** 0\ **Last updated:** [October 1, 2021, 10:35am UTC](https://forums.plex.tv/t/certificate-failure-in-forum-chrome/747326 "2021-10-01T10:35:51Z")
I can not open the forum pages in Chrome due to the DST Root CA X3 certificate which has expired. The problem is not only this forum but all the sites that use the expired cert - which are quite a lot. No problems in… --- ## [Riprendere video stoppato](https://forums.plex.tv/t/riprendere-video-stoppato/747310)
**Author:** [@Rossi\_Mangoni](https://forums.plex.tv/u/Rossi_Mangoni)\ **Replies:** 0\ **Last updated:** [October 1, 2021, 9:03am UTC](https://forums.plex.tv/t/riprendere-video-stoppato/747310 "2021-10-01T09:03:10Z")
Buongiorno, ho un problema ogni volta che stoppo un film che sto vedendo e tento di riprendere la visione successivamente. Plex mi chiede se ricominciare da capo o resume dal punto in cui mi sono fermato, cliccando su r… --- ## [Watching a series for the 2nd time: won't appear in Continue Watching](https://forums.plex.tv/t/watching-a-series-for-the-2nd-time-wont-appear-in-continue-watching/747036)
**Author:** [@culverm](https://forums.plex.tv/u/culverm)\ **Replies:** 4\ **Last updated:** [October 1, 2021, 7:52am UTC](https://forums.plex.tv/t/watching-a-series-for-the-2nd-time-wont-appear-in-continue-watching/747036 "2021-10-01T07:52:08Z")
I’m watching a series for the second time. I chose it from the TV shows library. When I watch the first episode, the 2nd episode doesn’t appear in Continue Watching. No subsequent episode appears in Continue Watching. Ca… --- ## [Installed numerous times - will not recognise a single file](https://forums.plex.tv/t/installed-numerous-times-will-not-recognise-a-single-file/746017)
**Author:** [@KarlM](https://forums.plex.tv/u/KarlM)\ **Replies:** 21\ **Last updated:** [September 30, 2021, 11:03pm UTC](https://forums.plex.tv/t/installed-numerous-times-will-not-recognise-a-single-file/746017 "2021-09-30T23:03:26Z")
I have installed Plex on two Win10 machines, and 2 separate NAS systems (Synology 218 and a Synology 920+). Not once have I yet managed to get a single file showing up in my account. The read throughs do not seem to wo… [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=281) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=283)