# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=283

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 284

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## [Synology ds1621+ and 4K videos](https://forums.plex.tv/t/synology-ds1621-and-4k-videos/747181)

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**Author:** [@Edwardlotz](https://forums.plex.tv/u/Edwardlotz)\
**Replies:** 1\
**Last updated:** [September 30, 2021, 9:14pm UTC](https://forums.plex.tv/t/synology-ds1621-and-4k-videos/747181 "2021-09-30T21:14:46Z")

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I need to move to a new storage device since my drobo kicked the bucket and the company is in limbo. I am thinking of the synology ds1621+. However I am been reading reviews and seeing the 4K videos do not play well sin…

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## [Plex and Tidal on a Synology DSM 7](https://forums.plex.tv/t/plex-and-tidal-on-a-synology-dsm-7/746536)

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**Author:** [@n7qnm1](https://forums.plex.tv/u/n7qnm1)\
**Replies:** 1\
**Last updated:** [September 30, 2021, 7:17pm UTC](https://forums.plex.tv/t/plex-and-tidal-on-a-synology-dsm-7/746536 "2021-09-30T19:17:51Z")

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I have a large library one a Synology DS920+ that I’m looking to “merge” with a SINGLE service, and serve to multiple devices, including Amazon Fire HD “Sticks”. It APPEARED as if Plex/Tidal was the answer - but having …

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## [Is there a maximum number of files in a movie folder on Synology DS918+ before performance degrades?](https://forums.plex.tv/t/is-there-a-maximum-number-of-files-in-a-movie-folder-on-synology-ds918-before-performance-degrades/747111)

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**Author:** [@danielburgin](https://forums.plex.tv/u/danielburgin)\
**Replies:** 14\
**Last updated:** [September 30, 2021, 5:28pm UTC](https://forums.plex.tv/t/is-there-a-maximum-number-of-files-in-a-movie-folder-on-synology-ds918-before-performance-degrades/747111 "2021-09-30T17:28:04Z")

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I have almost 5500 movies in a Plex Movie folder, and I notice my DSM has started to be very slow to respond. Is there a maximum number of files in one folder before performance of the DSM suffers?

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## [Is there a way to automatically create styles and moods for music](https://forums.plex.tv/t/is-there-a-way-to-automatically-create-styles-and-moods-for-music/747102)

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**Author:** [@jspurgeon09](https://forums.plex.tv/u/jspurgeon09)\
**Replies:** 3\
**Last updated:** [September 30, 2021, 3:10pm UTC](https://forums.plex.tv/t/is-there-a-way-to-automatically-create-styles-and-moods-for-music/747102 "2021-09-30T15:10:33Z")

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Is there a way to set styles and moods for uploaded music. For example I have trey anastasio band and when I add a new album I have to manually set styles and moods is there a way to getbit to automatically add it witho…

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## [Why is the now fairly mature Android app so featureless?](https://forums.plex.tv/t/why-is-the-now-fairly-mature-android-app-so-featureless/747069)

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**Author:** [@stoolzo1](https://forums.plex.tv/u/stoolzo1)\
**Replies:** 0\
**Last updated:** [September 30, 2021, 11:39am UTC](https://forums.plex.tv/t/why-is-the-now-fairly-mature-android-app-so-featureless/747069 "2021-09-30T11:39:20Z")

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I dont use plex on my HTPC as frankly is pants compared to pretty much any other player, I also use MADVR so it fails at the first hurdle not being able to use external filters, but thats another issue. My issue with An…

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## [Anime on plex](https://forums.plex.tv/t/anime-on-plex/747063)

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**Author:** [@zbe](https://forums.plex.tv/u/zbe)\
**Replies:** 9\
**Last updated:** [September 30, 2021, 11:36am UTC](https://forums.plex.tv/t/anime-on-plex/747063 "2021-09-30T11:36:40Z")

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Hello. Any anime I try to watch on Plex goes straight to transcode. Doesn’t matter if I use the app on desktop, mobile, web or TV. I can watch it, however, normally using VLC and DLNA. xml.zip (2.6 KB) I would just lik…

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## [Nvidia Shield...error playing video](https://forums.plex.tv/t/nvidia-shield-error-playing-video/747049)

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**Author:** [@ddkray](https://forums.plex.tv/u/ddkray)\
**Replies:** 0\
**Last updated:** [September 30, 2021, 8:54am UTC](https://forums.plex.tv/t/nvidia-shield-error-playing-video/747049 "2021-09-30T08:54:11Z")

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Movies show up but when trying to watch this appears…An error occurred while attempting to play this video. Please check your connection and try again. Connection is fine for I can play the pictures. I’ve logged out a…

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## [Plex Desktop suddenly closes (crashes(](https://forums.plex.tv/t/plex-desktop-suddenly-closes-crashes/745806)

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**Author:** [@presto709](https://forums.plex.tv/u/presto709)\
**Replies:** 5\
**Last updated:** [September 30, 2021, 12:57am UTC](https://forums.plex.tv/t/plex-desktop-suddenly-closes-crashes/745806 "2021-09-30T00:57:15Z")

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Plex on Windows Desktop just sudenly closes after a minute or so. Running Windows 10. I have used PLEX for years and this just started yesterday. Rebooting computer didn’t help.

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## [Buffering](https://forums.plex.tv/t/buffering/745010)

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**Author:** [@benjaminnoti590](https://forums.plex.tv/u/benjaminnoti590)\
**Replies:** 46\
**Last updated:** [September 29, 2021, 11:17pm UTC](https://forums.plex.tv/t/buffering/745010 "2021-09-29T23:17:55Z")

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Sometimes my movie plex just needs to buffer a little bit more before they get started. and other times not. Is it because it 1080p?

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## [Moving Libraries - Keeping watched status](https://forums.plex.tv/t/moving-libraries-keeping-watched-status/746698)

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**Author:** [@Tigeralum](https://forums.plex.tv/u/Tigeralum)\
**Replies:** 24\
**Last updated:** [September 29, 2021, 11:07pm UTC](https://forums.plex.tv/t/moving-libraries-keeping-watched-status/746698 "2021-09-29T23:07:05Z")

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Ok, so I searched the forums and have read (and followed) these instructions - Move Media Content to a New Location | Plex Support It is not working for me. I moved my install of Plex from one NAS to another (newer and…

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## [Error on plex](https://forums.plex.tv/t/error-on-plex/746884)

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**Author:** [@chaitanyaskc](https://forums.plex.tv/u/chaitanyaskc)\
**Replies:** 1\
**Last updated:** [September 29, 2021, 10:05pm UTC](https://forums.plex.tv/t/error-on-plex/746884 "2021-09-29T22:05:13Z")

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Hello there I’m connected to plex through fire tv. While I can play a video from my mobile’S plex app, the fire tv doesn’t. Can someone pls suggest??

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## [Nvidia Shield Database and Metadata Files](https://forums.plex.tv/t/nvidia-shield-database-and-metadata-files/746916)

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**Author:** [@Telecino](https://forums.plex.tv/u/Telecino)\
**Replies:** 4\
**Last updated:** [September 29, 2021, 8:21pm UTC](https://forums.plex.tv/t/nvidia-shield-database-and-metadata-files/746916 "2021-09-29T20:21:33Z")

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The Plex Server was not running anymore even after multiple reboot. So I decided to uninstall and reinstall it, after it was running but not connecting to it’s database! Did I erased my DB and Metadata files by uninsta…

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## [Where to find the link to the current source code for Plex's ffmpeg fork?](https://forums.plex.tv/t/where-to-find-the-link-to-the-current-source-code-for-plexs-ffmpeg-fork/746911)

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**Author:** [@Hifihedgehog](https://forums.plex.tv/u/Hifihedgehog)\
**Replies:** 2\
**Last updated:** [September 29, 2021, 8:06pm UTC](https://forums.plex.tv/t/where-to-find-the-link-to-the-current-source-code-for-plexs-ffmpeg-fork/746911 "2021-09-29T20:06:06Z")

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Hello, I am looking into contributing to the Plex’s fork of ffmpeg in order to get it working with Video Core Next 2.0 and up, which at present still has longstanding issues in Windows. I was informed that Plex does, in…

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## [Plex keeps pausing](https://forums.plex.tv/t/plex-keeps-pausing/746885)

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**Author:** [@fredfish](https://forums.plex.tv/u/fredfish)\
**Replies:** 1\
**Last updated:** [September 29, 2021, 5:57pm UTC](https://forums.plex.tv/t/plex-keeps-pausing/746885 "2021-09-29T17:57:27Z")

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Hi all - if there is somewhere better to put this please let me know. I have a full lifetime pass and have set up plex media server up on my computer for personal use. I stream to an Amazon Fire stick on the same networ…

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## [Losing Movie Trailers](https://forums.plex.tv/t/losing-movie-trailers/746357)

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**Author:** [@dparish192\_gmail.com](https://forums.plex.tv/u/dparish192_gmail.com)\
**Replies:** 3\
**Last updated:** [September 29, 2021, 10:06am UTC](https://forums.plex.tv/t/losing-movie-trailers/746357 "2021-09-29T10:06:36Z")

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I am running PMS 1.24.3.5033 on a Readynas NAS drive. Everything is running ok except for one thing. Plex asked me to update my metadata a few updates ago, which gave me the added benefit of movie trailers which is great…

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## [Bug - Amperstand "&" changes to "&AMP;" in Username field](https://forums.plex.tv/t/bug-amperstand-changes-to-amp-in-username-field/746682)

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**Author:** [@Greg\_Marra](https://forums.plex.tv/u/Greg_Marra)\
**Replies:** 0\
**Last updated:** [September 28, 2021, 8:03pm UTC](https://forums.plex.tv/t/bug-amperstand-changes-to-amp-in-username-field/746682 "2021-09-28T20:03:33Z")

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Hi, We’re running 1.24.3.5033 on Ubuntu 20.04. In the plex.tv webapp, the username field changes & to &amp; when saving How to reproduce: click on the account button in the top right corner Click on “account” in the…

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## [Plex music codec question](https://forums.plex.tv/t/plex-music-codec-question/746621)

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**Author:** [@jspurgeon09](https://forums.plex.tv/u/jspurgeon09)\
**Replies:** 3\
**Last updated:** [September 28, 2021, 8:23pm UTC](https://forums.plex.tv/t/plex-music-codec-question/746621 "2021-09-28T20:23:08Z")

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Quick music codec question Why does ALAC files show song and artist like this. But FLAC doesn’t it just shows song title like 2nd pic. Just curious is there something to turn on off or what.

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## [Cant log in and do not receive password reset email](https://forums.plex.tv/t/cant-log-in-and-do-not-receive-password-reset-email/746669)

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**Author:** [@bloodyhawks](https://forums.plex.tv/u/bloodyhawks)\
**Replies:** 1\
**Last updated:** [September 28, 2021, 6:58pm UTC](https://forums.plex.tv/t/cant-log-in-and-do-not-receive-password-reset-email/746669 "2021-09-28T18:58:54Z")

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Hi. I am using a temp account to use the forum because it seems the only way to be able to get support. I cannot log in to my regular account (user: bloodyhawks email: jeff\_gonth@hotmail.com). My passwords don’t work an…

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## [PMS parts upgrade for future proof](https://forums.plex.tv/t/pms-parts-upgrade-for-future-proof/746582)

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**Author:** [@eRqz](https://forums.plex.tv/u/eRqz)\
**Replies:** 0\
**Last updated:** [September 28, 2021, 8:34am UTC](https://forums.plex.tv/t/pms-parts-upgrade-for-future-proof/746582 "2021-09-28T08:34:15Z")

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Hello there, Like many I appreciate running PMS in Docker, it’s pretty straightforward installation and kind of “run it then forget it”. I’ve passed several updates over years, stuffed libraries and enjoying my content …

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## [Half the time, files don't play first time - what am I missing](https://forums.plex.tv/t/half-the-time-files-dont-play-first-time-what-am-i-missing/746350)

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**Author:** [@Milk\_Dawg](https://forums.plex.tv/u/Milk_Dawg)\
**Replies:** 5\
**Last updated:** [September 28, 2021, 8:31am UTC](https://forums.plex.tv/t/half-the-time-files-dont-play-first-time-what-am-i-missing/746350 "2021-09-28T08:31:28Z")

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Hi. I have Plex server running on Windows Server 2016. It is on the latest version. It’s an i7, 32GB, OS sits on a 512GB SSD and all media on a 32TB RAID 5. Nvidia P4000 for external clients. It’s connected to the networ…

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## [Ability to backup database and settings to another drive or folder via Plex](https://forums.plex.tv/t/ability-to-backup-database-and-settings-to-another-drive-or-folder-via-plex/732813)

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**Author:** [@knightm](https://forums.plex.tv/u/knightm)\
**Replies:** 4\
**Last updated:** [September 27, 2021, 9:50pm UTC](https://forums.plex.tv/t/ability-to-backup-database-and-settings-to-another-drive-or-folder-via-plex/732813 "2021-09-27T21:50:57Z")

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Hi, would it be possible to implement a feature that we can use in the settings to backup our Plex database and settings to another drive or folder. I know this can be done manually, but to be able to export or move the …

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## [Is PLEX no longer FREE?](https://forums.plex.tv/t/is-plex-no-longer-free/746473)

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**Author:** [@jvcreativity](https://forums.plex.tv/u/jvcreativity)\
**Replies:** 2\
**Last updated:** [September 27, 2021, 8:04pm UTC](https://forums.plex.tv/t/is-plex-no-longer-free/746473 "2021-09-27T20:04:55Z")

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not sure why, but everyone i register to enjoy my PLEX server is being told they are limited and are being forced to pay for a subscription… why is this? i thought plex was free(?)

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## [Playback of content on android freezes after 2 minutes of playback](https://forums.plex.tv/t/playback-of-content-on-android-freezes-after-2-minutes-of-playback/746461)

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**Author:** [@andrea\_montemurro80\_gmail\_com](https://forums.plex.tv/u/andrea_montemurro80_gmail_com)\
**Replies:** 0\
**Last updated:** [September 27, 2021, 6:55pm UTC](https://forums.plex.tv/t/playback-of-content-on-android-freezes-after-2-minutes-of-playback/746461 "2021-09-27T18:55:33Z")

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Playback of content on android freezes after 2 minutes of playback Android version:8.24.0.28206

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## [Problems with Plex audio](https://forums.plex.tv/t/problems-with-plex-audio/746266)

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**Author:** [@JA-Motter](https://forums.plex.tv/u/JA-Motter)\
**Replies:** 2\
**Last updated:** [September 27, 2021, 10:42am UTC](https://forums.plex.tv/t/problems-with-plex-audio/746266 "2021-09-27T10:42:08Z")

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I notice when I play audio tracks in music libraries in Plex that there are several problems: Often when one track ends and the next track in the order starts it seems the first half of the first note is truncated. It…

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## [Moving media to different libraries](https://forums.plex.tv/t/moving-media-to-different-libraries/746260)

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**Author:** [@nickfowler49\_gmail\_com](https://forums.plex.tv/u/nickfowler49_gmail_com)\
**Replies:** 1\
**Last updated:** [September 27, 2021, 9:15am UTC](https://forums.plex.tv/t/moving-media-to-different-libraries/746260 "2021-09-27T09:15:54Z")

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Hello, I am currently using MyPassport Wireless and I’m attempting to move files from my desktop to the library I have on Plex that is connected to MyPassport. I’m having a hard time find the steps to get them onto that…

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## [Urgent case my account is not working!](https://forums.plex.tv/t/urgent-case-my-account-is-not-working/746217)

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**Author:** [@sakul1900](https://forums.plex.tv/u/sakul1900)\
**Replies:** 6\
**Last updated:** [September 27, 2021, 5:01am UTC](https://forums.plex.tv/t/urgent-case-my-account-is-not-working/746217 "2021-09-27T05:01:18Z")

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HEY THERE IM DESPERAT HERE NOW I have been alittle away from plex but suddently my account is not working anymore The username of the account is SkyGamer911 I discovered this when i made a new account in this name I …

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## [ChapterDB errors](https://forums.plex.tv/t/chapterdb-errors/743818)

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**Author:** [@ramicio](https://forums.plex.tv/u/ramicio)\
**Replies:** 15\
**Last updated:** [September 27, 2021, 1:39am UTC](https://forums.plex.tv/t/chapterdb-errors/743818 "2021-09-27T01:39:21Z")

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Howdy. ChapterDB has been acting funny for a week or so now. If you start typing a title, it sometimes stops after the first letter, sometimes not. If you type out the title that causes the page to not find it, and hit r…

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## [Nothing is being played but throughput shows data](https://forums.plex.tv/t/nothing-is-being-played-but-throughput-shows-data/746195)

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**Author:** [@qw3r7yju4n](https://forums.plex.tv/u/qw3r7yju4n)\
**Replies:** 1\
**Last updated:** [September 26, 2021, 5:52pm UTC](https://forums.plex.tv/t/nothing-is-being-played-but-throughput-shows-data/746195 "2021-09-26T17:52:24Z")

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This seems to have started on my server. Someone is watching but the dashboard is not showing the played title.

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## [My Lifetime Plexpass Dissapeared](https://forums.plex.tv/t/my-lifetime-plexpass-dissapeared/746188)

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**Author:** [@dimadh](https://forums.plex.tv/u/dimadh)\
**Replies:** 0\
**Last updated:** [September 26, 2021, 5:19pm UTC](https://forums.plex.tv/t/my-lifetime-plexpass-dissapeared/746188 "2021-09-26T17:19:41Z")

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So recently I wanted to login into plex as I wanted to add some new shares of my new nas. When attempting to login I got message that my credential have to be put in again because they are expired… tried to login but the…

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## [Clearing or disabling the Home Screen in a PLEX Player](https://forums.plex.tv/t/clearing-or-disabling-the-home-screen-in-a-plex-player/733863)

<div class="topic-metadata">

**Author:** [@JA-Motter](https://forums.plex.tv/u/JA-Motter)\
**Replies:** 4\
**Last updated:** [September 26, 2021, 4:43pm UTC](https://forums.plex.tv/t/clearing-or-disabling-the-home-screen-in-a-plex-player/733863 "2021-09-26T16:43:33Z")

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I have multiple devices set up to work with PLEX. This includes a Roku TV (TCL), and multiple Roku Ultra devices. I love PLEX and it works great. One thing that I would like to know is this: How can I eliminate the it…

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