# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=284 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 285 --- ## [Playback of content on android freezes after 2 minutes of playback](https://forums.plex.tv/t/playback-of-content-on-android-freezes-after-2-minutes-of-playback/746461)
**Author:** [@andrea\_montemurro80\_gmail\_com](https://forums.plex.tv/u/andrea_montemurro80_gmail_com)\ **Replies:** 0\ **Last updated:** [September 27, 2021, 6:55pm UTC](https://forums.plex.tv/t/playback-of-content-on-android-freezes-after-2-minutes-of-playback/746461 "2021-09-27T18:55:33Z")
Playback of content on android freezes after 2 minutes of playback Android version:8.24.0.28206 --- ## [Problems with Plex audio](https://forums.plex.tv/t/problems-with-plex-audio/746266)
**Author:** [@JA-Motter](https://forums.plex.tv/u/JA-Motter)\ **Replies:** 2\ **Last updated:** [September 27, 2021, 10:42am UTC](https://forums.plex.tv/t/problems-with-plex-audio/746266 "2021-09-27T10:42:08Z")
I notice when I play audio tracks in music libraries in Plex that there are several problems: Often when one track ends and the next track in the order starts it seems the first half of the first note is truncated. It… --- ## [Moving media to different libraries](https://forums.plex.tv/t/moving-media-to-different-libraries/746260)
**Author:** [@nickfowler49\_gmail\_com](https://forums.plex.tv/u/nickfowler49_gmail_com)\ **Replies:** 1\ **Last updated:** [September 27, 2021, 9:15am UTC](https://forums.plex.tv/t/moving-media-to-different-libraries/746260 "2021-09-27T09:15:54Z")
Hello, I am currently using MyPassport Wireless and I’m attempting to move files from my desktop to the library I have on Plex that is connected to MyPassport. I’m having a hard time find the steps to get them onto that… --- ## [Urgent case my account is not working!](https://forums.plex.tv/t/urgent-case-my-account-is-not-working/746217)
**Author:** [@sakul1900](https://forums.plex.tv/u/sakul1900)\ **Replies:** 6\ **Last updated:** [September 27, 2021, 5:01am UTC](https://forums.plex.tv/t/urgent-case-my-account-is-not-working/746217 "2021-09-27T05:01:18Z")
HEY THERE IM DESPERAT HERE NOW I have been alittle away from plex but suddently my account is not working anymore The username of the account is SkyGamer911 I discovered this when i made a new account in this name I … --- ## [ChapterDB errors](https://forums.plex.tv/t/chapterdb-errors/743818)
**Author:** [@ramicio](https://forums.plex.tv/u/ramicio)\ **Replies:** 15\ **Last updated:** [September 27, 2021, 1:39am UTC](https://forums.plex.tv/t/chapterdb-errors/743818 "2021-09-27T01:39:21Z")
Howdy. ChapterDB has been acting funny for a week or so now. If you start typing a title, it sometimes stops after the first letter, sometimes not. If you type out the title that causes the page to not find it, and hit r… --- ## [Nothing is being played but throughput shows data](https://forums.plex.tv/t/nothing-is-being-played-but-throughput-shows-data/746195)
**Author:** [@qw3r7yju4n](https://forums.plex.tv/u/qw3r7yju4n)\ **Replies:** 1\ **Last updated:** [September 26, 2021, 5:52pm UTC](https://forums.plex.tv/t/nothing-is-being-played-but-throughput-shows-data/746195 "2021-09-26T17:52:24Z")
This seems to have started on my server. Someone is watching but the dashboard is not showing the played title. --- ## [My Lifetime Plexpass Dissapeared](https://forums.plex.tv/t/my-lifetime-plexpass-dissapeared/746188)
**Author:** [@dimadh](https://forums.plex.tv/u/dimadh)\ **Replies:** 0\ **Last updated:** [September 26, 2021, 5:19pm UTC](https://forums.plex.tv/t/my-lifetime-plexpass-dissapeared/746188 "2021-09-26T17:19:41Z")
So recently I wanted to login into plex as I wanted to add some new shares of my new nas. When attempting to login I got message that my credential have to be put in again because they are expired… tried to login but the… --- ## [Clearing or disabling the Home Screen in a PLEX Player](https://forums.plex.tv/t/clearing-or-disabling-the-home-screen-in-a-plex-player/733863)
**Author:** [@JA-Motter](https://forums.plex.tv/u/JA-Motter)\ **Replies:** 4\ **Last updated:** [September 26, 2021, 4:43pm UTC](https://forums.plex.tv/t/clearing-or-disabling-the-home-screen-in-a-plex-player/733863 "2021-09-26T16:43:33Z")
I have multiple devices set up to work with PLEX. This includes a Roku TV (TCL), and multiple Roku Ultra devices. I love PLEX and it works great. One thing that I would like to know is this: How can I eliminate the it… --- ## [Shows with S01E01.5](https://forums.plex.tv/t/shows-with-s01e01-5/746045)
**Author:** [@starstremer](https://forums.plex.tv/u/starstremer)\ **Replies:** 3\ **Last updated:** [September 26, 2021, 4:04pm UTC](https://forums.plex.tv/t/shows-with-s01e01-5/746045 "2021-09-26T16:04:44Z")
how do i name shows that have a .5 in the episode list for instance Kuroko’s Basketball - S03E25.5 It is the Best Present --- ## [Problems with Duplicates since the new update](https://forums.plex.tv/t/problems-with-duplicates-since-the-new-update/744247)
**Author:** [@Alphirk](https://forums.plex.tv/u/Alphirk)\ **Replies:** 3\ **Last updated:** [September 26, 2021, 2:53pm UTC](https://forums.plex.tv/t/problems-with-duplicates-since-the-new-update/744247 "2021-09-26T14:53:53Z")
Since the new update, Plex does not automatically merge and mark duplicates. It simply creates a new entry with a new date of addition There is no way to force it mark the latest entry using “fix Match”. The only way to… --- ## [Chrom Allways ask about my Login e-Mail Adtress](https://forums.plex.tv/t/chrom-allways-ask-about-my-login-e-mail-adtress/746143)
**Author:** [@Kinga001](https://forums.plex.tv/u/Kinga001)\ **Replies:** 0\ **Last updated:** [September 26, 2021, 2:13pm UTC](https://forums.plex.tv/t/chrom-allways-ask-about-my-login-e-mail-adtress/746143 "2021-09-26T14:13:39Z")
Hello, i am not sure if i am in the right topic. But every time i open the Plex Server ( local adress 127.0.0.1) Chrome ask me if the e-mail adress is the one i want login in ( there is no other configured) On firefox it… --- ## [Connect a remote xbox one to my windows 10 pro media server over wan?](https://forums.plex.tv/t/connect-a-remote-xbox-one-to-my-windows-10-pro-media-server-over-wan/746142)
**Author:** [@ataribaby](https://forums.plex.tv/u/ataribaby)\ **Replies:** 0\ **Last updated:** [September 26, 2021, 2:09pm UTC](https://forums.plex.tv/t/connect-a-remote-xbox-one-to-my-windows-10-pro-media-server-over-wan/746142 "2021-09-26T14:09:31Z")
My family lives in a place with horrible 7mbps dsl. As a result, if we connect to my plex server at home, they transcode at roughly 720p. Not good visual quality by today’s standards. One option would be for them to acc… --- ## [Srt files with plex for roku](https://forums.plex.tv/t/srt-files-with-plex-for-roku/746076)
**Author:** [@lhovis666](https://forums.plex.tv/u/lhovis666)\ **Replies:** 0\ **Last updated:** [September 26, 2021, 6:41am UTC](https://forums.plex.tv/t/srt-files-with-plex-for-roku/746076 "2021-09-26T06:41:53Z")
Hello. Trying to watch a movie on Plex for Roku. When I turn on the subs, the movie transcodes, which causes buffering/stuttering/failure. When I turn the subs off, the movie direct plays with no problems. The subs are i… --- ## [Andriod tablet could not access local server](https://forums.plex.tv/t/andriod-tablet-could-not-access-local-server/745527)
**Author:** [@juky\_liu\_gmail\_com](https://forums.plex.tv/u/juky_liu_gmail_com)\ **Replies:** 1\ **Last updated:** [September 26, 2021, 4:44am UTC](https://forums.plex.tv/t/andriod-tablet-could-not-access-local-server/745527 "2021-09-26T04:44:37Z")
Galaxy Tablet A7 Android version 11 latest version (I could not find detail number it only shows 11) I am able to using plex app on mobile phone without problem. but the version is a ndroid 10. --- ## [Why does my Plex dashboard read 763 - 954 mbps even when nothing is playing?](https://forums.plex.tv/t/why-does-my-plex-dashboard-read-763-954-mbps-even-when-nothing-is-playing/745991)
**Author:** [@extemporaneous](https://forums.plex.tv/u/extemporaneous)\ **Replies:** 1\ **Last updated:** [September 25, 2021, 10:42pm UTC](https://forums.plex.tv/t/why-does-my-plex-dashboard-read-763-954-mbps-even-when-nothing-is-playing/745991 "2021-09-25T22:42:41Z")
I notice the Plex dashboard icon is always churning in the background… so when I click on it, I see the reading for local usage is incessantly running between 763 and 954 mbps – even though nothing is playing! Can anyone… --- ## [New Downloads - Some will not begin playback](https://forums.plex.tv/t/new-downloads-some-will-not-begin-playback/745961)
**Author:** [@pappavanwinkle](https://forums.plex.tv/u/pappavanwinkle)\ **Replies:** 0\ **Last updated:** [September 25, 2021, 8:25pm UTC](https://forums.plex.tv/t/new-downloads-some-will-not-begin-playback/745961 "2021-09-25T20:25:39Z")
I’ve been working with the new downloads feature for a few weeks now. I finally was able to get about 40 movies transferred over. About half of them absolutely refuse to start to play on all of my devices (all newer An… --- ## [How to reset all play positions back to the beginning?](https://forums.plex.tv/t/how-to-reset-all-play-positions-back-to-the-beginning/745809)
**Author:** [@hydro187](https://forums.plex.tv/u/hydro187)\ **Replies:** 2\ **Last updated:** [September 25, 2021, 5:20pm UTC](https://forums.plex.tv/t/how-to-reset-all-play-positions-back-to-the-beginning/745809 "2021-09-25T17:20:33Z")
How do we do this? There’s some movies I haven’t watched in years… how do we reset all the play positions so the movies will just start from the beginning and not try to resume where I left off year+ ago? I think it’s … --- ## [Sharpen Filter for Older Eyes](https://forums.plex.tv/t/sharpen-filter-for-older-eyes/745912)
**Author:** [@NextPlex](https://forums.plex.tv/u/NextPlex)\ **Replies:** 0\ **Last updated:** [September 25, 2021, 4:25pm UTC](https://forums.plex.tv/t/sharpen-filter-for-older-eyes/745912 "2021-09-25T16:25:32Z")
I’m relatively new to Plex Server - my son set up a Synology DS220+ with Pass for me. Enjoying and learning quickly. I’m older with degrading eyesight but find that the ‘sharpening’ settings (filters) in various video p… --- ## [Hmm, an invite error... Sorry, an error happened when accepting the invitation''](https://forums.plex.tv/t/hmm-an-invite-error-sorry-an-error-happened-when-accepting-the-invitation/420042)
**Author:** [@Edouard](https://forums.plex.tv/u/Edouard)\ **Replies:** 182\ **Last updated:** [September 25, 2021, 12:24pm UTC](https://forums.plex.tv/t/hmm-an-invite-error-sorry-an-error-happened-when-accepting-the-invitation/420042 "2021-09-25T12:24:39Z")
Hi all, First, it’s insane that I can’t find any way to write to Plex Support, so if you have a chat link or an email, please do share. Well, it’s in the title, I have about 7 peoples accessing my Plex content, but now… --- ## [Why can't I access Plex.TV?](https://forums.plex.tv/t/why-cant-i-access-plex-tv/745707)
**Author:** [@Buttzy10169](https://forums.plex.tv/u/Buttzy10169)\ **Replies:** 8\ **Last updated:** [September 25, 2021, 9:19am UTC](https://forums.plex.tv/t/why-cant-i-access-plex-tv/745707 "2021-09-25T09:19:41Z")
I’ve been having an issue for nearly a week now. I cannot access Plex.TV from any device on my home network. I can access forums.Plex.tv but not Plex.tv (which is needed to login to the forums). My server cannot access … --- ## [Unable to install Plex Media server on Synology NAS](https://forums.plex.tv/t/unable-to-install-plex-media-server-on-synology-nas/745401)
**Author:** [@KenPlexNEKNASS](https://forums.plex.tv/u/KenPlexNEKNASS)\ **Replies:** 6\ **Last updated:** [September 25, 2021, 6:05am UTC](https://forums.plex.tv/t/unable-to-install-plex-media-server-on-synology-nas/745401 "2021-09-25T06:05:03Z")
I have never been able to run PMS on Synology DS220+. Recently I installed DSM 7 and followed the instructions carefully to install Plex on it. Persistently it refused to claim the server. Erasing and re-installing Pl… --- ## [I need to convert some video files from h.265 to h.264 with Nvidia hardware](https://forums.plex.tv/t/i-need-to-convert-some-video-files-from-h-265-to-h-264-with-nvidia-hardware/744173)
**Author:** [@marcnbarrett\_gmail\_com](https://forums.plex.tv/u/marcnbarrett_gmail_com)\ **Replies:** 3\ **Last updated:** [September 24, 2021, 6:59pm UTC](https://forums.plex.tv/t/i-need-to-convert-some-video-files-from-h-265-to-h-264-with-nvidia-hardware/744173 "2021-09-24T18:59:38Z")
I have a decent Nvidia graphics card, capable of h.265 and h.264 encoding and decoding in hardware, running on a Ubuntu installation. I have a whole bunch of video files that I need to convert from h.265 to h.264 (note: … --- ## [Library Scan - Not Scanning, How To Stop?](https://forums.plex.tv/t/library-scan-not-scanning-how-to-stop/745653)
**Author:** [@Manchesterr](https://forums.plex.tv/u/Manchesterr)\ **Replies:** 3\ **Last updated:** [September 24, 2021, 1:21pm UTC](https://forums.plex.tv/t/library-scan-not-scanning-how-to-stop/745653 "2021-09-24T13:21:38Z")
Hi, a library scan was run automatically, and due to an issue on my server, it appears that the scan has hung. So it is searching for TV, with no progress, just spinning. I’ve selected cancel scan, but it’s still spinn… --- ## [Remote Access Goes Away Intermittently](https://forums.plex.tv/t/remote-access-goes-away-intermittently/744591)
**Author:** [@Signal\_9](https://forums.plex.tv/u/Signal_9)\ **Replies:** 1\ **Last updated:** [September 24, 2021, 11:00am UTC](https://forums.plex.tv/t/remote-access-goes-away-intermittently/744591 "2021-09-24T11:00:27Z")
Re : How to Maintain Uninterrupted Remote Access … Remote Access stopped cold for me without notice on Friday… Kick-starting would last for seconds before it go right back inaccessible … Its Sunday Evening and since No… --- ## [PLEASE HELP .. husband passed away .. left PLEX library for me](https://forums.plex.tv/t/please-help-husband-passed-away-left-plex-library-for-me/745600)
**Author:** [@boptop](https://forums.plex.tv/u/boptop)\ **Replies:** 3\ **Last updated:** [September 24, 2021, 9:56am UTC](https://forums.plex.tv/t/please-help-husband-passed-away-left-plex-library-for-me/745600 "2021-09-24T09:56:45Z")
I live in St Louis and hope and pray someone can help me. My husband passed away this past March. He put a significant library of films for me and the boys. He had me help build our rack and computers or servers in the … --- ## [Upgrade from 1.24.1 to 1.24.3 on DSM7](https://forums.plex.tv/t/upgrade-from-1-24-1-to-1-24-3-on-dsm7/745623)
**Author:** [@fkatteler](https://forums.plex.tv/u/fkatteler)\ **Replies:** 0\ **Last updated:** [September 24, 2021, 8:43am UTC](https://forums.plex.tv/t/upgrade-from-1-24-1-to-1-24-3-on-dsm7/745623 "2021-09-24T08:43:55Z")
When updating to 1.24.3.5033 i have to choose the PMS logfolder Current logfile configuration PMS Internal storage Tell PMS where to write log files What should i choose? --- ## [Disabling the new interface / new home screen](https://forums.plex.tv/t/disabling-the-new-interface-new-home-screen/745559)
**Author:** [@ctrl77](https://forums.plex.tv/u/ctrl77)\ **Replies:** 2\ **Last updated:** [September 24, 2021, 1:34am UTC](https://forums.plex.tv/t/disabling-the-new-interface-new-home-screen/745559 "2021-09-24T01:34:15Z")
Is there a way to disable the new interface on all devices for all users? I’m talking about this disappearing sidebar business, I want the previous configuration back as it seems entirely bizarre that i now have to hit ‘… --- ## [Audio out of sync with video on Shield TV Pro](https://forums.plex.tv/t/audio-out-of-sync-with-video-on-shield-tv-pro/745436)
**Author:** [@jsc1205](https://forums.plex.tv/u/jsc1205)\ **Replies:** 0\ **Last updated:** [September 23, 2021, 2:29pm UTC](https://forums.plex.tv/t/audio-out-of-sync-with-video-on-shield-tv-pro/745436 "2021-09-23T14:29:00Z")
Is anyone experiencing audio being out of sync with the video using a Shield TV Pro? I had this issue in the past but thought it was resolved. I left Plex to start using Emby because of the issues and lack of responses… --- ## [Skip Intro taking a lot of space](https://forums.plex.tv/t/skip-intro-taking-a-lot-of-space/745306)
**Author:** [@RAFIDs\_Lab\_inc](https://forums.plex.tv/u/RAFIDs_Lab_inc)\ **Replies:** 4\ **Last updated:** [September 23, 2021, 8:50am UTC](https://forums.plex.tv/t/skip-intro-taking-a-lot-of-space/745306 "2021-09-23T08:50:37Z")
Hi, It seems like after enabling the Skip Intro feature PMS is taking a lot of space. I’m using a little SSD only for PMS data directory. But after enabling the feature, it’s like the used space got doubled. I want to k… --- ## [Plex on Synology all Files "unavailable"](https://forums.plex.tv/t/plex-on-synology-all-files-unavailable/745292)
**Author:** [@klaus\_kobald\_com](https://forums.plex.tv/u/klaus_kobald_com)\ **Replies:** 3\ **Last updated:** [September 23, 2021, 8:44am UTC](https://forums.plex.tv/t/plex-on-synology-all-files-unavailable/745292 "2021-09-23T08:44:09Z")
Media Info shows “unavailable” Files /volume1/DiskStationMedia/VideoStation/serie/Fortitude/S02/Fortitude.S02E10.German.DL.DUBBED.720p.BluRay.x264-AIDA.mkv Unavailable but the same file is available in the terminal: l… [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=283) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=285)