# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=286 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 287 --- ## [This is probably not a Plex problem but there are a lot of snots on the Qnap forum. Asking here](https://forums.plex.tv/t/this-is-probably-not-a-plex-problem-but-there-are-a-lot-of-snots-on-the-qnap-forum-asking-here/744472)
**Author:** [@Dadrepus](https://forums.plex.tv/u/Dadrepus)\ **Replies:** 12\ **Last updated:** [September 19, 2021, 8:56pm UTC](https://forums.plex.tv/t/this-is-probably-not-a-plex-problem-but-there-are-a-lot-of-snots-on-the-qnap-forum-asking-here/744472 "2021-09-19T20:56:02Z")
I had some problems with 1 drive and replaced it (raid 5). It rebuilt as expected but in several folders I see unrecognizable items. Should I restore from backup? Do you think it would fix this? --- ## [Firefox login not persisting after restart](https://forums.plex.tv/t/firefox-login-not-persisting-after-restart/742731)
**Author:** [@syncopation](https://forums.plex.tv/u/syncopation)\ **Replies:** 4\ **Last updated:** [September 19, 2021, 10:25pm UTC](https://forums.plex.tv/t/firefox-login-not-persisting-after-restart/742731 "2021-09-19T22:25:19Z")
In recent Firefox versions (92 and I think also 91) both Plex forum as well as app.plex.tv request a new login after Firefox has been restarted. Firefox settings: Privacy & Security Enhanced Tracking Protection: Stric… --- ## [How to properly organize your plex moives](https://forums.plex.tv/t/how-to-properly-organize-your-plex-moives/744517)
**Author:** [@manslayerms](https://forums.plex.tv/u/manslayerms)\ **Replies:** 0\ **Last updated:** [September 19, 2021, 6:43pm UTC](https://forums.plex.tv/t/how-to-properly-organize-your-plex-moives/744517 "2021-09-19T18:43:33Z")
just wanted to help people out love plex even more. --- ## [On the Web Client what happen to the episode file count for duplicates?](https://forums.plex.tv/t/on-the-web-client-what-happen-to-the-episode-file-count-for-duplicates/733934)
**Author:** [@nydave69](https://forums.plex.tv/u/nydave69)\ **Replies:** 15\ **Last updated:** [September 19, 2021, 5:22pm UTC](https://forums.plex.tv/t/on-the-web-client-what-happen-to-the-episode-file-count-for-duplicates/733934 "2021-09-19T17:22:04Z")
Used to see a number in the top corner if there was more than one video file for an episode. I used that to find deleted episode video versions. --- ## [Plex Server Now Back On Line](https://forums.plex.tv/t/plex-server-now-back-on-line/744334)
**Author:** [@spicoaster1955](https://forums.plex.tv/u/spicoaster1955)\ **Replies:** 2\ **Last updated:** [September 19, 2021, 4:45pm UTC](https://forums.plex.tv/t/plex-server-now-back-on-line/744334 "2021-09-19T16:45:05Z")
The latest Plex Server update broke getting through the Windows Defender firewall. I read and tried all the items listed in both Plex forums and Reddit to no avail (yes everyone else had issues with their firewalls). I… --- ## [Trakt Scrobbling incorrect show with similar name](https://forums.plex.tv/t/trakt-scrobbling-incorrect-show-with-similar-name/743757)
**Author:** [@Illithilich](https://forums.plex.tv/u/Illithilich)\ **Replies:** 1\ **Last updated:** [September 18, 2021, 1:53pm UTC](https://forums.plex.tv/t/trakt-scrobbling-incorrect-show-with-similar-name/743757 "2021-09-18T13:53:38Z")
Let’s take Death Note, for instance. Plex has the show matched as the anime series. All the episodes are showing the right information, and all the art is correct. Trakt is showing me as having watched the live action… --- ## [How should I deal with this 14-part movie without re-encoding?](https://forums.plex.tv/t/how-should-i-deal-with-this-14-part-movie-without-re-encoding/744303)
**Author:** [@matijaerceg](https://forums.plex.tv/u/matijaerceg)\ **Replies:** 4\ **Last updated:** [September 18, 2021, 9:16pm UTC](https://forums.plex.tv/t/how-should-i-deal-with-this-14-part-movie-without-re-encoding/744303 "2021-09-18T21:16:40Z")
^ This is not a miniseries nor a tv show. This is a 14h movie that’s released in 14 files. Plex maxes out at 8 parts. I can’t mkv merge because the encoder settings are different between parts. Additionally, since Pl… --- ## [404 Error Not Found](https://forums.plex.tv/t/404-error-not-found/744281)
**Author:** [@Notumeusee](https://forums.plex.tv/u/Notumeusee)\ **Replies:** 0\ **Last updated:** [September 18, 2021, 7:02pm UTC](https://forums.plex.tv/t/404-error-not-found/744281 "2021-09-18T19:02:16Z")
After a reboot i now get the 404 Error message in chrome when I try to access the Server. Have not changed or installed anything. Server is running i just can not see it at http://127.0.0.1:32400/web/index.html Help! --- ## [Plex commercials](https://forums.plex.tv/t/plex-commercials/744166)
**Author:** [@pverhoye](https://forums.plex.tv/u/pverhoye)\ **Replies:** 3\ **Last updated:** [September 18, 2021, 3:50pm UTC](https://forums.plex.tv/t/plex-commercials/744166 "2021-09-18T15:50:59Z")
Is it possible to turn of the forced commercials when watching episodes of my own series? I’m growing a bit tired of ‘Night of living dead’, Fitzcarraldo and the puking baby. I am a Plex lifetime subscriber so I don’t n… --- ## [Install not working DSM 6](https://forums.plex.tv/t/install-not-working-dsm-6/739422)
**Author:** [@canyon9076](https://forums.plex.tv/u/canyon9076)\ **Replies:** 5\ **Last updated:** [September 18, 2021, 12:10pm UTC](https://forums.plex.tv/t/install-not-working-dsm-6/739422 "2021-09-18T12:10:39Z")
Hello, After Plex didn’t want to start (‘Failed to run the package service’). My NAS wasn’t running in 4 weeks, so I was a bit irritated where the error came from. I decided to uninstall the PMS package and reinstall it… --- ## [\[How to\] Delete Rotten tomatoes reviews from the database (docker)](https://forums.plex.tv/t/how-to-delete-rotten-tomatoes-reviews-from-the-database-docker/744191)
**Author:** [@rs1122](https://forums.plex.tv/u/rs1122)\ **Replies:** 1\ **Last updated:** [September 18, 2021, 11:51am UTC](https://forums.plex.tv/t/how-to-delete-rotten-tomatoes-reviews-from-the-database-docker/744191 "2021-09-18T11:51:10Z")
Hi fellow movie library organizers. As you noticed there is still no option to remove or disable the Rotten tomatoes reviews. There is a thread here on Plex forums where we can vote and give our opinion: Disable reviews … --- ## [I have a question. Please help!](https://forums.plex.tv/t/i-have-a-question-please-help/744123)
**Author:** [@Mayham27](https://forums.plex.tv/u/Mayham27)\ **Replies:** 1\ **Last updated:** [September 18, 2021, 9:51am UTC](https://forums.plex.tv/t/i-have-a-question-please-help/744123 "2021-09-18T09:51:17Z")
Here is my question. If the main person who has a server has plex pass and want to give it to there parents from two different houses. Would i need two different accounts or can i make one account and both of them can us… --- ## [Buddy is sharing his server with me but it shows offline](https://forums.plex.tv/t/buddy-is-sharing-his-server-with-me-but-it-shows-offline/744134)
**Author:** [@Mhamm1](https://forums.plex.tv/u/Mhamm1)\ **Replies:** 2\ **Last updated:** [September 18, 2021, 6:23am UTC](https://forums.plex.tv/t/buddy-is-sharing-his-server-with-me-but-it-shows-offline/744134 "2021-09-18T06:23:43Z")
Buddy started sharing his server with me but when I try to access it it says it’s offline. On his end everything is working even when he logs into my account. So the issue is on my end but I can’t find out what it is. An… --- ## [Error: "Please ask the server owner to allow sync for your account"](https://forums.plex.tv/t/error-please-ask-the-server-owner-to-allow-sync-for-your-account/744088)
**Author:** [@JA-Motter](https://forums.plex.tv/u/JA-Motter)\ **Replies:** 1\ **Last updated:** [September 18, 2021, 12:16am UTC](https://forums.plex.tv/t/error-please-ask-the-server-owner-to-allow-sync-for-your-account/744088 "2021-09-18T00:16:02Z")
I am struggling to get a person set up to access my PLEX libraries on his iPad. He is now getting this error message: “Please ask the server owner to allow sync for your account” that is popping up on his iPad. I have … --- ## [An error occurred while trying to play this video. Please check you connection and try again](https://forums.plex.tv/t/an-error-occurred-while-trying-to-play-this-video-please-check-you-connection-and-try-again/743983)
**Author:** [@logantech\_gmail\_com](https://forums.plex.tv/u/logantech_gmail_com)\ **Replies:** 3\ **Last updated:** [September 17, 2021, 11:53pm UTC](https://forums.plex.tv/t/an-error-occurred-while-trying-to-play-this-video-please-check-you-connection-and-try-again/743983 "2021-09-17T23:53:40Z")
Plex has been running without issue for many months, until the night before last. I was watching some episodes (stored on the Synology System DSM 7.0 - 41890) then went to play the next one, and I received the error mess… --- ## [Plex Live TV & DVR loops thr stream buffer and cannot recover on it's own](https://forums.plex.tv/t/plex-live-tv-dvr-loops-thr-stream-buffer-and-cannot-recover-on-its-own/743583)
**Author:** [@Rudder2](https://forums.plex.tv/u/Rudder2)\ **Replies:** 1\ **Last updated:** [September 17, 2021, 9:34pm UTC](https://forums.plex.tv/t/plex-live-tv-dvr-loops-thr-stream-buffer-and-cannot-recover-on-its-own/743583 "2021-09-17T21:34:28Z")
Server Version#: 1.24.2.4973 Player Version#: Latest on Roku and Fire Stick and Android and PlexWeb Tuner Make/Model: xTeVe and HDHomeRun Connect Guide/Lineup name: Provided by IPTV Provider Using XMLTV?: Yes Channe… --- ## [1.24.2.4973 With synology. Scanning not working correctly](https://forums.plex.tv/t/1-24-2-4973-with-synology-scanning-not-working-correctly/744047)
**Author:** [@vagabondhartm\_yahoo\_com](https://forums.plex.tv/u/vagabondhartm_yahoo_com)\ **Replies:** 0\ **Last updated:** [September 17, 2021, 8:22pm UTC](https://forums.plex.tv/t/1-24-2-4973-with-synology-scanning-not-working-correctly/744047 "2021-09-17T20:22:26Z")
When scanning music and tv show libraries, the scan stops after three seconds and doesn’t find all of the media. It has found some of it. Some of this media was previously there. --- ## [Music smart playlist from folder](https://forums.plex.tv/t/music-smart-playlist-from-folder/729929)
**Author:** [@marcelg](https://forums.plex.tv/u/marcelg)\ **Replies:** 9\ **Last updated:** [September 17, 2021, 7:42pm UTC](https://forums.plex.tv/t/music-smart-playlist-from-folder/729929 "2021-09-17T19:42:48Z")
Hi, i’m trying to make an smart music playlist from folder, but i’m lost even i have read some webs about that, i got installed in my synology nas, also in android and in w10, thanks a lot and sorry if is wrong thread --- ## [Plex wont read drive](https://forums.plex.tv/t/plex-wont-read-drive/743036)
**Author:** [@Dragon7576](https://forums.plex.tv/u/Dragon7576)\ **Replies:** 5\ **Last updated:** [September 17, 2021, 2:14pm UTC](https://forums.plex.tv/t/plex-wont-read-drive/743036 "2021-09-17T14:14:49Z")
so the other day i tried to watch a tv show on my sever said it was disconnected. when i got home i rebooting my sever and found that plex would not read my drives. shut doqn my sever took out both drives and tested them… --- ## [Plex on Synology NAS doesn't recognize windows shares](https://forums.plex.tv/t/plex-on-synology-nas-doesnt-recognize-windows-shares/743879)
**Author:** [@sinsa](https://forums.plex.tv/u/sinsa)\ **Replies:** 1\ **Last updated:** [September 17, 2021, 7:50am UTC](https://forums.plex.tv/t/plex-on-synology-nas-doesnt-recognize-windows-shares/743879 "2021-09-17T07:50:33Z")
Have plex server set up on synology nas. Have some shares on a couple windows pcs. Mapped the drives to synology. Can see the files on the NAS. Plex allows for the mapping of the folders. Nothing shows in library. … --- ## [Help identifying 264 vs 265 video files](https://forums.plex.tv/t/help-identifying-264-vs-265-video-files/742745)
**Author:** [@damianjmcgrath](https://forums.plex.tv/u/damianjmcgrath)\ **Replies:** 29\ **Last updated:** [September 17, 2021, 9:58am UTC](https://forums.plex.tv/t/help-identifying-264-vs-265-video-files/742745 "2021-09-17T09:58:58Z")
I have approximately 20,000 video files - some TV and some Movies. The vast majority of MKV files. However, I’d like to know which ones are h.264 AVC format, and which ones are h.265 HEVC format. I can’t see to find any… --- ## [Does closure of the "Add TV Everywhere" feature request mean Plex will remove Cable tuner support?](https://forums.plex.tv/t/does-closure-of-the-add-tv-everywhere-feature-request-mean-plex-will-remove-cable-tuner-support/743540)
**Author:** [@kamhouse](https://forums.plex.tv/u/kamhouse)\ **Replies:** 11\ **Last updated:** [September 16, 2021, 11:09pm UTC](https://forums.plex.tv/t/does-closure-of-the-add-tv-everywhere-feature-request-mean-plex-will-remove-cable-tuner-support/743540 "2021-09-16T23:09:21Z")
Does the stated reason for the closure of the “Add TV Everywhere” feature request mean Plex plans to stop supporting cable tuners in the DVR since it is basically the same type of thing? --- ## [LG C8 \> LG C1 - Plex and DTS Question](https://forums.plex.tv/t/lg-c8-lg-c1-plex-and-dts-question/743672)
**Author:** [@oHUTCHYo](https://forums.plex.tv/u/oHUTCHYo)\ **Replies:** 5\ **Last updated:** [September 16, 2021, 10:45pm UTC](https://forums.plex.tv/t/lg-c8-lg-c1-plex-and-dts-question/743672 "2021-09-16T22:45:35Z")
I’ve been enjoying my 65" C8 since I purchased from new several years ago and frankly am still happy with it. However now I’m back in to console gaming the itch has started to explore 120hz/VRR and all the other good stu… --- ## [Anonymous User & Sharing setup](https://forums.plex.tv/t/anonymous-user-sharing-setup/743644)
**Author:** [@BenGradish](https://forums.plex.tv/u/BenGradish)\ **Replies:** 1\ **Last updated:** [September 16, 2021, 8:25pm UTC](https://forums.plex.tv/t/anonymous-user-sharing-setup/743644 "2021-09-16T20:25:18Z")
Hi team, I recently started setting up my Plex so my family could access our library also from their homes. I did so by using “invite home users”. Now I realized that everyone is able to see each others accounts when l… --- ## [Plexamp and/or plexamp playlist export/availability](https://forums.plex.tv/t/plexamp-and-or-plexamp-playlist-export-availability/741853)
**Author:** [@gibbsyns3](https://forums.plex.tv/u/gibbsyns3)\ **Replies:** 3\ **Last updated:** [September 16, 2021, 11:19am UTC](https://forums.plex.tv/t/plexamp-and-or-plexamp-playlist-export-availability/741853 "2021-09-16T11:19:32Z")
I couldn’t find a right category for this as it spans 3 device types, android, firestick and windows. i use plexamp a lot and am getting to like it - for some reason (i haven’t seen a blog announcement about any advance… --- ## [Disable Sonic scanner analysis?](https://forums.plex.tv/t/disable-sonic-scanner-analysis/741549)
**Author:** [@Morphy](https://forums.plex.tv/u/Morphy)\ **Replies:** 6\ **Last updated:** [September 16, 2021, 8:02am UTC](https://forums.plex.tv/t/disable-sonic-scanner-analysis/741549 "2021-09-16T08:02:26Z")
Hi guys. I dont use my plex server for music. Every day i see its running and scanning 0 albums for ages. Is there an option to totally disable it? Thanks --- ## [Shuffle is playing the same tracks repeatedly](https://forums.plex.tv/t/shuffle-is-playing-the-same-tracks-repeatedly/698241)
**Author:** [@Inner.Duality](https://forums.plex.tv/u/Inner.Duality)\ **Replies:** 29\ **Last updated:** [September 15, 2021, 11:15pm UTC](https://forums.plex.tv/t/shuffle-is-playing-the-same-tracks-repeatedly/698241 "2021-09-15T23:15:26Z")
Server Version#: 1.21.4.4079 Player Version#: 1.28.0.1681-cc6e807c Hi. I’m finding that when I’m shuffling tracks 4+ star (auto playlist I have), it’s regularly repeating very similar tracks, including Tidal (I say … --- ## [Video with subtitles dont work after getting plex pass](https://forums.plex.tv/t/video-with-subtitles-dont-work-after-getting-plex-pass/743118)
**Author:** [@big\_d](https://forums.plex.tv/u/big_d)\ **Replies:** 5\ **Last updated:** [September 15, 2021, 10:54pm UTC](https://forums.plex.tv/t/video-with-subtitles-dont-work-after-getting-plex-pass/743118 "2021-09-15T22:54:28Z")
I bought a Plex pass today and since then, any content i try to play where i have subtitles on just loads forever. I cant figure it out. If i just disable the subtitles it loads normally and plays. Any idea what might b… --- ## [Finding a film](https://forums.plex.tv/t/finding-a-film/743539)
**Author:** [@johnov](https://forums.plex.tv/u/johnov)\ **Replies:** 1\ **Last updated:** [September 15, 2021, 10:15pm UTC](https://forums.plex.tv/t/finding-a-film/743539 "2021-09-15T22:15:40Z")
This is a strange one, have added a film to my plex, when i search via the search button on top the screen and type in the film name it finds it, but if i scroll through the folder that has my films in i cant see it, wha… --- ## [Movie posters loading slowly](https://forums.plex.tv/t/movie-posters-loading-slowly/743520)
**Author:** [@matthew\_mattern\_hot\_rr\_com](https://forums.plex.tv/u/matthew_mattern_hot_rr_com)\ **Replies:** 0\ **Last updated:** [September 15, 2021, 8:45pm UTC](https://forums.plex.tv/t/movie-posters-loading-slowly/743520 "2021-09-15T20:45:44Z")
When I click into some of the TV Show season list it takes a while to load the screen shots, at first it is just a blank screen. Used to be the were all there right away. I tired rebooting my NAS, no change. [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=285) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=287)