# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=287 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 288 --- ## [Problem with TV Show Metadata](https://forums.plex.tv/t/problem-with-tv-show-metadata/743332)
**Author:** [@Thundercloud1960](https://forums.plex.tv/u/Thundercloud1960)\ **Replies:** 3\ **Last updated:** [September 15, 2021, 7:32pm UTC](https://forums.plex.tv/t/problem-with-tv-show-metadata/743332 "2021-09-15T19:32:52Z")
I have added a TV show to my Plex Media Server. Last Week the TV show was matched with metadata. I had to uninstall and re-install Plex on my Western Digital PR2100. Now, when I logged in to manage the server I notic… --- ## [Playlist importing](https://forums.plex.tv/t/playlist-importing/726794)
**Author:** [@jehrico76](https://forums.plex.tv/u/jehrico76)\ **Replies:** 2\ **Last updated:** [September 15, 2021, 4:36pm UTC](https://forums.plex.tv/t/playlist-importing/726794 "2021-09-15T16:36:09Z")
I’ve been an ardent plex supporter for a good number of years and have encouraged countless other people to check it out. That said, there’s a couple of glaring feature omissions and I don’t have the time or energy to g… --- ## [White border around some thumbnail images](https://forums.plex.tv/t/white-border-around-some-thumbnail-images/743438)
**Author:** [@rickljones80\_gmail.com](https://forums.plex.tv/u/rickljones80_gmail.com)\ **Replies:** 6\ **Last updated:** [September 15, 2021, 3:57pm UTC](https://forums.plex.tv/t/white-border-around-some-thumbnail-images/743438 "2021-09-15T15:57:30Z")
Hi I have noticed that some of the image thumbnails within my TV Show library have a white border around them, not all of them just 5 of them. At first I thought I must have duplicate files in the same folder or someth… --- ## [How to create Smart Collections across two libraries?](https://forums.plex.tv/t/how-to-create-smart-collections-across-two-libraries/714300)
**Author:** [@opentree](https://forums.plex.tv/u/opentree)\ **Replies:** 8\ **Last updated:** [September 15, 2021, 3:04am UTC](https://forums.plex.tv/t/how-to-create-smart-collections-across-two-libraries/714300 "2021-09-15T03:04:37Z")
Hey, Loving the new smart collections. Does anyone know if it is possible to have them work across two libraries like the standard collections do? For example you can have an MCU collection that contains both the movies… --- ## [No photos show up when I link to library on my synology NAS](https://forums.plex.tv/t/no-photos-show-up-when-i-link-to-library-on-my-synology-nas/743047)
**Author:** [@peterbarnhart\_outlook\_com](https://forums.plex.tv/u/peterbarnhart_outlook_com)\ **Replies:** 3\ **Last updated:** [September 14, 2021, 10:44pm UTC](https://forums.plex.tv/t/no-photos-show-up-when-i-link-to-library-on-my-synology-nas/743047 "2021-09-14T22:44:13Z")
Everything sets up beautifully when I link to Movies and Music but when I point PLEX to where all my photos are on my NAS it doesnt find a single one. Nothing. Tried so much I am at wits end. Thought it was a permis… --- ## [Podcast download settings don't work](https://forums.plex.tv/t/podcast-download-settings-dont-work/743327)
**Author:** [@dtea](https://forums.plex.tv/u/dtea)\ **Replies:** 0\ **Last updated:** [September 15, 2021, 1:05am UTC](https://forums.plex.tv/t/podcast-download-settings-dont-work/743327 "2021-09-15T01:05:09Z")
The download setting for podcasts are ignored, at least in the Android app. I select download next 5 unplayed episodes on a podcast that I’ve listened to all the currently released episodes, it decides to download the w… --- ## [How could I correct the errors in the metadata？](https://forums.plex.tv/t/how-could-i-correct-the-errors-in-the-metadata/743145)
**Author:** [@Shea-Yone](https://forums.plex.tv/u/Shea-Yone)\ **Replies:** 4\ **Last updated:** [September 14, 2021, 6:37pm UTC](https://forums.plex.tv/t/how-could-i-correct-the-errors-in-the-metadata/743145 "2021-09-14T18:37:43Z")
Such as the wrong actor/actress. Or is there some feedback channels? --- ## [Multiple, non-contiguous episodes in a single file](https://forums.plex.tv/t/multiple-non-contiguous-episodes-in-a-single-file/743185)
**Author:** [@johnclaus](https://forums.plex.tv/u/johnclaus)\ **Replies:** 3\ **Last updated:** [September 14, 2021, 3:11pm UTC](https://forums.plex.tv/t/multiple-non-contiguous-episodes-in-a-single-file/743185 "2021-09-14T15:11:22Z")
How can I name TV episode files which don’t have contiguous episodes? For example, one of the Night Gallery files contains episodes 13 and 15, but not 14. Is there a way to name those files such that Plex understands w… --- ## [Optimise database and clean bundles saves 200GB](https://forums.plex.tv/t/optimise-database-and-clean-bundles-saves-200gb/726748)
**Author:** [@triks\_melb](https://forums.plex.tv/u/triks_melb)\ **Replies:** 10\ **Last updated:** [August 4, 2021, 12:06am UTC](https://forums.plex.tv/t/optimise-database-and-clean-bundles-saves-200gb/726748 "2021-08-04T00:06:03Z")
Does anyone know if there is a way to Optimise Database and Clean Bundles to occur more often than once per week? I am seeing around 200GB becoming available after a cleanup which is essential space for metadata. --- ## [Titles on my custom recommended lists keep removing from the list](https://forums.plex.tv/t/titles-on-my-custom-recommended-lists-keep-removing-from-the-list/743175)
**Author:** [@mostlyhuman](https://forums.plex.tv/u/mostlyhuman)\ **Replies:** 0\ **Last updated:** [September 14, 2021, 1:31pm UTC](https://forums.plex.tv/t/titles-on-my-custom-recommended-lists-keep-removing-from-the-list/743175 "2021-09-14T13:31:42Z")
I created a recommended movies list and a second recommended tv shows list which both show up on users dashboards, but I have noticed that over time the lists will shrink with titles dropping off, why does this happen an… --- ## [Again, "The operation failed. Please log in to DSM again and retry."](https://forums.plex.tv/t/again-the-operation-failed-please-log-in-to-dsm-again-and-retry/743097)
**Author:** [@chaosxian](https://forums.plex.tv/u/chaosxian)\ **Replies:** 3\ **Last updated:** [September 14, 2021, 11:52am UTC](https://forums.plex.tv/t/again-the-operation-failed-please-log-in-to-dsm-again-and-retry/743097 "2021-09-14T11:52:28Z")
I’ve seen two inconclusive threads here… surely we can solve this. Nearly every manual Plex install (DSM6 here !!!) ends with… The operation failed. Please log in to DSM again and retry. The odd thing is that after … --- ## [Merging videos](https://forums.plex.tv/t/merging-videos/743029)
**Author:** [@johnov](https://forums.plex.tv/u/johnov)\ **Replies:** 3\ **Last updated:** [September 13, 2021, 9:24pm UTC](https://forums.plex.tv/t/merging-videos/743029 "2021-09-13T21:24:40Z")
Hi Please could anyone help me please, I’m new to plex. I am trying to merge some home video clips together but for some reason when i for example try to merge 5 clips together i lose 4 of them and only see the 1st on… --- ## [Chapter names not possible for local extras?](https://forums.plex.tv/t/chapter-names-not-possible-for-local-extras/742762)
**Author:** [@jmarschner](https://forums.plex.tv/u/jmarschner)\ **Replies:** 7\ **Last updated:** [September 13, 2021, 8:52pm UTC](https://forums.plex.tv/t/chapter-names-not-possible-for-local-extras/742762 "2021-09-13T20:52:23Z")
I have a -scene extra file containing several chapters. I have named them and for the main title chapter names shows fine, but for the -scene extra file they don´t. Are chapter names not possibel for local extra files? … --- ## [General account username question](https://forums.plex.tv/t/general-account-username-question/743018)
**Author:** [@patrickwhalen](https://forums.plex.tv/u/patrickwhalen)\ **Replies:** 1\ **Last updated:** [September 13, 2021, 7:56pm UTC](https://forums.plex.tv/t/general-account-username-question/743018 "2021-09-13T19:56:32Z")
Hello, I made a plex account for my son, and when I tried to set a user name first and last name it said it contained invalid characters, its just his first and last name not numbers or special characters in it. but then… --- ## [User Activity - No more Remote IP shown?](https://forums.plex.tv/t/user-activity-no-more-remote-ip-shown/742992)
**Author:** [@sinobrit](https://forums.plex.tv/u/sinobrit)\ **Replies:** 4\ **Last updated:** [September 13, 2021, 7:02pm UTC](https://forums.plex.tv/t/user-activity-no-more-remote-ip-shown/742992 "2021-09-13T19:02:27Z")
Before when I look at the ongoing activity of those who are watching from my server, their Public IPs would display. I use this for tracking sometimes . Did they remove this in their latest update ? Is there anyway to … --- ## [Android tv issue](https://forums.plex.tv/t/android-tv-issue/725110)
**Author:** [@phahad8\_gmail\_com](https://forums.plex.tv/u/phahad8_gmail_com)\ **Replies:** 7\ **Last updated:** [September 11, 2021, 8:38pm UTC](https://forums.plex.tv/t/android-tv-issue/725110 "2021-09-11T20:38:21Z")
How can I fix “an error occurred while attempting to play this video. Please check your connection and try again “ --- ## [Some Content isn't visible in library](https://forums.plex.tv/t/some-content-isnt-visible-in-library/742961)
**Author:** [@GauravXs](https://forums.plex.tv/u/GauravXs)\ **Replies:** 1\ **Last updated:** [September 13, 2021, 2:42pm UTC](https://forums.plex.tv/t/some-content-isnt-visible-in-library/742961 "2021-09-13T14:42:41Z")
I just started with the plex server on my raspberry pi. Everything was going good but suddenly I noticed that some of my files aren’t visible specially web series Movies works fine but some times they tend to change the… --- ## [Upgrade library - rescan / refresh metadata](https://forums.plex.tv/t/upgrade-library-rescan-refresh-metadata/742947)
**Author:** [@pballs](https://forums.plex.tv/u/pballs)\ **Replies:** 2\ **Last updated:** [September 13, 2021, 1:38pm UTC](https://forums.plex.tv/t/upgrade-library-rescan-refresh-metadata/742947 "2021-09-13T13:38:53Z")
So i see i have the option to ‘Upgrade libraries’ now - does that force a rescan/refresh of everything in that library or can i set it to do it as a scheduled task? Thanks in advance! --- ## [Not receiving email for verification](https://forums.plex.tv/t/not-receiving-email-for-verification/742904)
**Author:** [@Xnoid](https://forums.plex.tv/u/Xnoid)\ **Replies:** 3\ **Last updated:** [September 13, 2021, 9:11am UTC](https://forums.plex.tv/t/not-receiving-email-for-verification/742904 "2021-09-13T09:11:35Z")
Hi all, I recently purchased the Plex Pass and wanted to setup 2FA for my account, which required me to verify my email. I clicked on send verification email but didn’t receive any. I have checked my Spam folder but the … --- ## [Plex TV causes local server to be unavailable](https://forums.plex.tv/t/plex-tv-causes-local-server-to-be-unavailable/742860)
**Author:** [@mikegrove81\_gmail\_com](https://forums.plex.tv/u/mikegrove81_gmail_com)\ **Replies:** 1\ **Last updated:** [September 13, 2021, 7:21am UTC](https://forums.plex.tv/t/plex-tv-causes-local-server-to-be-unavailable/742860 "2021-09-13T07:21:01Z")
Ever since Plex launched their Plex TV /Movie my local server is continuously unavailable. I am guessing they want their ad revenues. Never had this problem before. Now I have to exit and come back in 6-8 time for plex … --- ## [.wav files lose metadata in Plex](https://forums.plex.tv/t/wav-files-lose-metadata-in-plex/742790)
**Author:** [@gregov\_pacbell\_net](https://forums.plex.tv/u/gregov_pacbell_net)\ **Replies:** 7\ **Last updated:** [September 13, 2021, 12:08am UTC](https://forums.plex.tv/t/wav-files-lose-metadata-in-plex/742790 "2021-09-13T00:08:01Z")
I have a lot of albums which contain .wav music files. The files are in Plex but their metadata is changed. --- ## [Submit podcast RSS](https://forums.plex.tv/t/submit-podcast-rss/742857)
**Author:** [@lsearcey](https://forums.plex.tv/u/lsearcey)\ **Replies:** 0\ **Last updated:** [September 13, 2021, 2:07am UTC](https://forums.plex.tv/t/submit-podcast-rss/742857 "2021-09-13T02:07:05Z")
I have two podcasts and would like to submit my RSS feed so people can listen to my podcast on Plex. How do I submit my RSS on Plex? --- ## [Latest version bugged?](https://forums.plex.tv/t/latest-version-bugged/742491)
**Author:** [@A\_00](https://forums.plex.tv/u/A_00)\ **Replies:** 8\ **Last updated:** [September 12, 2021, 9:14pm UTC](https://forums.plex.tv/t/latest-version-bugged/742491 "2021-09-12T21:14:29Z")
its not showing episodes in season 5 only one, and not showing season 6 nd 7 naming is the same in season 1 to 7 --- ## [Trailers for Movies Not Working](https://forums.plex.tv/t/trailers-for-movies-not-working/736421)
**Author:** [@alan.arkin\_gmail.com](https://forums.plex.tv/u/alan.arkin_gmail.com)\ **Replies:** 1\ **Last updated:** [September 12, 2021, 6:43pm UTC](https://forums.plex.tv/t/trailers-for-movies-not-working/736421 "2021-09-12T18:43:27Z")
Server Version#: Version 1.24.0.4921 Hi there - Still trying to sort this out. Trailers do not play on any of my devices. I think trailers may have stopped working after I changed the connection of my QNAP Ts-253Be se… --- ## [Movie Poster Download Results in Blank Poster](https://forums.plex.tv/t/movie-poster-download-results-in-blank-poster/737766)
**Author:** [@maxsteel](https://forums.plex.tv/u/maxsteel)\ **Replies:** 2\ **Last updated:** [September 12, 2021, 5:24pm UTC](https://forums.plex.tv/t/movie-poster-download-results-in-blank-poster/737766 "2021-09-12T17:24:12Z")
Version 4.59.2 I dislike the chosen posters from time to time, and today I went to use the plex gui to change it. I was able to see the options, and click on one. But once I click on it, all I get is a black rectangle … --- ## [PLEX not seeing S03 folder of Black Clover](https://forums.plex.tv/t/plex-not-seeing-s03-folder-of-black-clover/742643)
**Author:** [@Whiteshadow1](https://forums.plex.tv/u/Whiteshadow1)\ **Replies:** 3\ **Last updated:** [September 12, 2021, 3:52pm UTC](https://forums.plex.tv/t/plex-not-seeing-s03-folder-of-black-clover/742643 "2021-09-12T15:52:57Z")
Anyone hazard a guess why Plex isnt seeing the S03 folder I have for Black Clover? It sees the episodes in the folder but puts them in the season one folder when looking in PLEX. When I look in the file system they are i… --- ## [Double audio output in different devices](https://forums.plex.tv/t/double-audio-output-in-different-devices/742573)
**Author:** [@emanuele85](https://forums.plex.tv/u/emanuele85)\ **Replies:** 2\ **Last updated:** [September 12, 2021, 8:46am UTC](https://forums.plex.tv/t/double-audio-output-in-different-devices/742573 "2021-09-12T08:46:35Z")
Hello, in the beginning I want to apologise if I wrong section or if somebody else already ask it… I’d like to watch movies in double lenguage, for example 1st audio on the speakers and 2nd on headphones, is there a way… --- ## [Has Plex changed it's backup for Plex Media Server?](https://forums.plex.tv/t/has-plex-changed-its-backup-for-plex-media-server/742343)
**Author:** [@SSayer](https://forums.plex.tv/u/SSayer)\ **Replies:** 3\ **Last updated:** [September 11, 2021, 6:03pm UTC](https://forums.plex.tv/t/has-plex-changed-its-backup-for-plex-media-server/742343 "2021-09-11T18:03:45Z")
I last backed up my Plex Media Server file in July and the total file size was over 65 GB … Then I backed up today and total was half at 33 GB. Everything has been working fine so I am wondering if something has changed?… --- ## [Plex is not searching for original titles anymore](https://forums.plex.tv/t/plex-is-not-searching-for-original-titles-anymore/726081)
**Author:** [@Unknown\_User](https://forums.plex.tv/u/Unknown_User)\ **Replies:** 3\ **Last updated:** [July 2, 2021, 4:58pm UTC](https://forums.plex.tv/t/plex-is-not-searching-for-original-titles-anymore/726081 "2021-07-02T16:58:21Z")
I was always able to search movies by their original title, but today I tried to do that and it didn’t find the movie I was looking for. For example the movie “Wrath of Man” is called “Cash Truck” in germany. Searching f… --- ## [Plex doesn't seem to download any metadata from Live TV](https://forums.plex.tv/t/plex-doesnt-seem-to-download-any-metadata-from-live-tv/742462)
**Author:** [@Capitaine-Iglo](https://forums.plex.tv/u/Capitaine-Iglo)\ **Replies:** 0\ **Last updated:** [September 11, 2021, 12:29pm UTC](https://forums.plex.tv/t/plex-doesnt-seem-to-download-any-metadata-from-live-tv/742462 "2021-09-11T12:29:37Z")
Wondering if this has anything to do with the latest issue regarding Live TV Plex Status EPG Display works fine so is channel tuning but Plex seems unable to download any metadata since yerstaday Actor metadata isn… [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=286) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=288)