# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=288

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 289

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## [Plex is not searching for original titles anymore](https://forums.plex.tv/t/plex-is-not-searching-for-original-titles-anymore/726081)

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**Author:** [@Unknown\_User](https://forums.plex.tv/u/Unknown_User)\
**Replies:** 3\
**Last updated:** [July 2, 2021, 4:58pm UTC](https://forums.plex.tv/t/plex-is-not-searching-for-original-titles-anymore/726081 "2021-07-02T16:58:21Z")

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I was always able to search movies by their original title, but today I tried to do that and it didn’t find the movie I was looking for. For example the movie “Wrath of Man” is called “Cash Truck” in germany. Searching f…

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## [Plex doesn't seem to download any metadata from Live TV](https://forums.plex.tv/t/plex-doesnt-seem-to-download-any-metadata-from-live-tv/742462)

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**Author:** [@Capitaine-Iglo](https://forums.plex.tv/u/Capitaine-Iglo)\
**Replies:** 0\
**Last updated:** [September 11, 2021, 12:29pm UTC](https://forums.plex.tv/t/plex-doesnt-seem-to-download-any-metadata-from-live-tv/742462 "2021-09-11T12:29:37Z")

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Wondering if this has anything to do with the latest issue regarding Live TV Plex Status EPG Display works fine so is channel tuning but Plex seems unable to download any metadata since yerstaday Actor metadata isn…

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## [Does Plex support multiple genres within id3 tags? How do I format within my id3 tags?](https://forums.plex.tv/t/does-plex-support-multiple-genres-within-id3-tags-how-do-i-format-within-my-id3-tags/742366)

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**Author:** [@L\_D](https://forums.plex.tv/u/L_D)\
**Replies:** 1\
**Last updated:** [September 11, 2021, 12:11am UTC](https://forums.plex.tv/t/does-plex-support-multiple-genres-within-id3-tags-how-do-i-format-within-my-id3-tags/742366 "2021-09-11T00:11:46Z")

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I can’t seem to find the answer to this.

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## [Gmail want to stop?](https://forums.plex.tv/t/gmail-want-to-stop/742269)

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**Author:** [@Pittro124](https://forums.plex.tv/u/Pittro124)\
**Replies:** 1\
**Last updated:** [September 10, 2021, 4:50pm UTC](https://forums.plex.tv/t/gmail-want-to-stop/742269 "2021-09-10T16:50:50Z")

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i have 2 accounts in plex with 2 separate servers with 2 separate emails…i want to keep both going but one has a gmail address that i want to stop… what can i do ??

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## [Switching servers](https://forums.plex.tv/t/switching-servers/741911)

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**Author:** [@ibrank](https://forums.plex.tv/u/ibrank)\
**Replies:** 7\
**Last updated:** [September 10, 2021, 9:39am UTC](https://forums.plex.tv/t/switching-servers/741911 "2021-09-10T09:39:14Z")

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I have plex running on pc want to switch to a server do i delete my account and just re setup a new one. If i delete do i need a new pin or have to pay again whats the best way

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## [Sonic feature availabilty](https://forums.plex.tv/t/sonic-feature-availabilty/737319)

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**Author:** [@drakaar](https://forums.plex.tv/u/drakaar)\
**Replies:** 9\
**Last updated:** [September 10, 2021, 7:08am UTC](https://forums.plex.tv/t/sonic-feature-availabilty/737319 "2021-09-10T07:08:04Z")

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I’ve tried to enable the new feature that was just released but unfortunately i can’t find it. I’m currently running Plex Server Version 1.24.0.4930 on a TrueNas server. The server architecture is AMD based, could that …

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## [For Shared Users only - Not Authorized - You do not have access to this server](https://forums.plex.tv/t/for-shared-users-only-not-authorized-you-do-not-have-access-to-this-server/723221)

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**Author:** [@hawkesn](https://forums.plex.tv/u/hawkesn)\
**Replies:** 4\
**Last updated:** [September 10, 2021, 5:31am UTC](https://forums.plex.tv/t/for-shared-users-only-not-authorized-you-do-not-have-access-to-this-server/723221 "2021-09-10T05:31:43Z")

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Hi everyone, I recently received an email from Plex indicating strange logins from locations that aren’t near me. I reset my password on my account and I enabled 2FA. For some reason, this has completely broken plex fo…

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## [Plex and MetroNet (eero) & Indirect Playback](https://forums.plex.tv/t/plex-and-metronet-eero-indirect-playback/742166)

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**Author:** [@polska2180\_gmail.com](https://forums.plex.tv/u/polska2180_gmail.com)\
**Replies:** 0\
**Last updated:** [September 10, 2021, 3:20am UTC](https://forums.plex.tv/t/plex-and-metronet-eero-indirect-playback/742166 "2021-09-10T03:20:41Z")

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Hi, I have searched this a lot now and my relative inexperience with networking results in lack of success. So I though I would come here and hopefully get the answer to my specific setup. So I get Double-NAT message o…

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## [Christmas Films, TV series and Music](https://forums.plex.tv/t/christmas-films-tv-series-and-music/742138)

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**Author:** [@martynjlewis](https://forums.plex.tv/u/martynjlewis)\
**Replies:** 1\
**Last updated:** [September 9, 2021, 10:45pm UTC](https://forums.plex.tv/t/christmas-films-tv-series-and-music/742138 "2021-09-09T22:45:09Z")

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Hi guys My apologies if this topic has already been covered but I couldn’t find it in the search. I have a load of Christmas Films, episodes of TV shows and Music that I would like to put in a collection for Christmas. …

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## [Library visibility duplicates](https://forums.plex.tv/t/library-visibility-duplicates/741931)

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**Author:** [@Timmehtimtims](https://forums.plex.tv/u/Timmehtimtims)\
**Replies:** 10\
**Last updated:** [September 9, 2021, 4:07pm UTC](https://forums.plex.tv/t/library-visibility-duplicates/741931 "2021-09-09T16:07:58Z")

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I have a main library with all movies in it, as well as a separate kids library containing copies of movies in the main library. If I play a movie which is common to both libraries, it will display twice on my ‘continue…

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## [Android app seems to be advertising itself as a media player to wear os3 smartwatch](https://forums.plex.tv/t/android-app-seems-to-be-advertising-itself-as-a-media-player-to-wear-os3-smartwatch/742053)

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**Author:** [@alirz](https://forums.plex.tv/u/alirz)\
**Replies:** 0\
**Last updated:** [September 9, 2021, 3:20pm UTC](https://forums.plex.tv/t/android-app-seems-to-be-advertising-itself-as-a-media-player-to-wear-os3-smartwatch/742053 "2021-09-09T15:20:08Z")

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Just got a Samsung Galaxy watch 4. Running WEAR os 3. I have a Samsung s20+ phone which has the Plex app installed. However I rarely open the plex app. Yet my watch seems to periodically bring up media controls for Plex…

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## [I cannot start a Plex Arcade subscription](https://forums.plex.tv/t/i-cannot-start-a-plex-arcade-subscription/741880)

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**Author:** [@seeemage\_gmail\_com](https://forums.plex.tv/u/seeemage_gmail_com)\
**Replies:** 1\
**Last updated:** [September 9, 2021, 2:38pm UTC](https://forums.plex.tv/t/i-cannot-start-a-plex-arcade-subscription/741880 "2021-09-09T14:38:55Z")

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Hello! I just want to start a Plex Arcade subscription but I can’t do that. The page is sending me to Checkout | Plex and then it cicles in the infinityand saying: Setting up checkout for you. I tried this on Mac, Windo…

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## [TV series subtitles download on legacy question](https://forums.plex.tv/t/tv-series-subtitles-download-on-legacy-question/741994)

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**Author:** [@XSnPX](https://forums.plex.tv/u/XSnPX)\
**Replies:** 1\
**Last updated:** [September 9, 2021, 10:08am UTC](https://forums.plex.tv/t/tv-series-subtitles-download-on-legacy-question/741994 "2021-09-09T10:08:14Z")

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Version 1.24.2.4973 Hello to all, For a while now - I seem to have problems only with my TV series to download subtitles for my TV series. Works fine with movies. My agents I believe are set correctly: as well as …

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## [Subtitles](https://forums.plex.tv/t/subtitles/741858)

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**Author:** [@Philly30](https://forums.plex.tv/u/Philly30)\
**Replies:** 9\
**Last updated:** [September 9, 2021, 3:41am UTC](https://forums.plex.tv/t/subtitles/741858 "2021-09-09T03:41:24Z")

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I can’t seem to get subtitles for any movie. All I get is UH OH try again

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## [Missing my server content](https://forums.plex.tv/t/missing-my-server-content/741389)

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**Author:** [@rbeatse](https://forums.plex.tv/u/rbeatse)\
**Replies:** 2\
**Last updated:** [September 8, 2021, 10:36pm UTC](https://forums.plex.tv/t/missing-my-server-content/741389 "2021-09-08T22:36:08Z")

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Since the last update, my libraries do not show on the Plex-Web interface but any servers shared with me show. If I use the Windows app, then they are there. The libraries are pinned like they should be but they just d…

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## [Plex client crashing on PC (video driver?)](https://forums.plex.tv/t/plex-client-crashing-on-pc-video-driver/741923)

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**Author:** [@Andybt1991](https://forums.plex.tv/u/Andybt1991)\
**Replies:** 0\
**Last updated:** [September 8, 2021, 10:19pm UTC](https://forums.plex.tv/t/plex-client-crashing-on-pc-video-driver/741923 "2021-09-08T22:19:40Z")

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Anyone have issues with Plex client and AMD video drivers? I’ll be watching something on the client (also the server) and all of a sudden Plex will crash and AMD drivers will crash. I’ve reinstalled drivers and windows. …

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## [So the new updates have all but eliminated the ability to stream .mkv files](https://forums.plex.tv/t/so-the-new-updates-have-all-but-eliminated-the-ability-to-stream-mkv-files/741573)

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**Author:** [@dustnbones74\_gmail\_com](https://forums.plex.tv/u/dustnbones74_gmail_com)\
**Replies:** 9\
**Last updated:** [September 8, 2021, 5:44pm UTC](https://forums.plex.tv/t/so-the-new-updates-have-all-but-eliminated-the-ability-to-stream-mkv-files/741573 "2021-09-08T17:44:26Z")

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I don’t know why but now after the past few updates, streaming my .mkv files no longer works. It just buffers and then stops. All my other files work as they should

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## [Multiple files under one movie folder](https://forums.plex.tv/t/multiple-files-under-one-movie-folder/741864)

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**Author:** [@Holob1](https://forums.plex.tv/u/Holob1)\
**Replies:** 1\
**Last updated:** [September 8, 2021, 4:47pm UTC](https://forums.plex.tv/t/multiple-files-under-one-movie-folder/741864 "2021-09-08T16:47:10Z")

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I wonder, how Plex will behave in this scenario: Movies: folder : MovieName (1999) and the fhe files inside: moviename (1999) - part1 moviename (1999) - part2 moviename (1999) - 2160p Will plex client app show 2 ve…

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## [HELPPP! Using LiveTV/DVR without internet connection?](https://forums.plex.tv/t/helppp-using-livetv-dvr-without-internet-connection/741243)

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**Author:** [@sethlic985](https://forums.plex.tv/u/sethlic985)\
**Replies:** 7\
**Last updated:** [September 8, 2021, 4:11pm UTC](https://forums.plex.tv/t/helppp-using-livetv-dvr-without-internet-connection/741243 "2021-09-08T16:11:55Z")

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Good morning, I live down in Raceland, Louisiana. We are looking at being out of power and internet for at least a MONTH. I’m running a channel master antenna into a HD Homerun Quattro which is hard wired into my networ…

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## [Remove that big play button in the middle?](https://forums.plex.tv/t/remove-that-big-play-button-in-the-middle/741812)

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**Author:** [@MrSaulman](https://forums.plex.tv/u/MrSaulman)\
**Replies:** 0\
**Last updated:** [September 8, 2021, 11:41am UTC](https://forums.plex.tv/t/remove-that-big-play-button-in-the-middle/741812 "2021-09-08T11:41:33Z")

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Player Version#: 1.33.0.2444-a220eae4 Hi guys, I understand that a big play button in the middle of the video is handy to click, BUT what if you need to pause the video to watch something precisely there? It happened t…

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## [Plex and Sonos, library issues](https://forums.plex.tv/t/plex-and-sonos-library-issues/741221)

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**Author:** [@nyr900](https://forums.plex.tv/u/nyr900)\
**Replies:** 1\
**Last updated:** [September 8, 2021, 9:31am UTC](https://forums.plex.tv/t/plex-and-sonos-library-issues/741221 "2021-09-08T09:31:08Z")

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I have noticed since I switched over to Synologu DS 920+ that I am unable to search for an artist on Sonos then go to Plex and play the music. It will say “unable to browse music.” However I can specifically go to the Pl…

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## [Library Sharing - Possible to share/sort by rating?](https://forums.plex.tv/t/library-sharing-possible-to-share-sort-by-rating/741713)

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**Author:** [@boneyjellyfish](https://forums.plex.tv/u/boneyjellyfish)\
**Replies:** 1\
**Last updated:** [September 8, 2021, 6:08am UTC](https://forums.plex.tv/t/library-sharing-possible-to-share-sort-by-rating/741713 "2021-09-08T06:08:41Z")

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I have a few friends that I share my Plex library with and we’d love to be able to rate movies and be able to sort my collection by each other’s ratings. Is this possible? Is it at least possible for me, the library owne…

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## [Do you still compress your vids](https://forums.plex.tv/t/do-you-still-compress-your-vids/741718)

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**Author:** [@scarpad](https://forums.plex.tv/u/scarpad)\
**Replies:** 2\
**Last updated:** [September 8, 2021, 6:07am UTC](https://forums.plex.tv/t/do-you-still-compress-your-vids/741718 "2021-09-08T06:07:39Z")

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or are you just ripping to uncompressed mkv?

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## [Weird sorting by title](https://forums.plex.tv/t/weird-sorting-by-title/741655)

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**Author:** [@dmdrl](https://forums.plex.tv/u/dmdrl)\
**Replies:** 2\
**Last updated:** [September 7, 2021, 6:50pm UTC](https://forums.plex.tv/t/weird-sorting-by-title/741655 "2021-09-07T18:50:56Z")

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Hi everyone, Can any one explain the logic of PMS sorting by title? I mean why ‘1+1’ is before ‘007’, ‘8 Mile’ before ‘11:14’, etc? sorting Second question is why Cyrillic letter ‘Ё’ is before ‘A’ while it should be a…

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## [How do I watch things Plex suggests in a phone notification?](https://forums.plex.tv/t/how-do-i-watch-things-plex-suggests-in-a-phone-notification/741316)

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**Author:** [@Mike-Denver](https://forums.plex.tv/u/Mike-Denver)\
**Replies:** 11\
**Last updated:** [September 7, 2021, 3:00pm UTC](https://forums.plex.tv/t/how-do-i-watch-things-plex-suggests-in-a-phone-notification/741316 "2021-09-07T15:00:07Z")

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I’m not sure where I should put this, but I got a notification on my phone today from Plex about them being exclusive live streamer for a jazz festival. I thought that’d be worth watching and would be a good selling poi…

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## [Can't scan music library, get error "An internet connection is required to scan library files..."](https://forums.plex.tv/t/cant-scan-music-library-get-error-an-internet-connection-is-required-to-scan-library-files/630441)

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**Author:** [@Akore](https://forums.plex.tv/u/Akore)\
**Replies:** 19\
**Last updated:** [September 7, 2021, 10:52am UTC](https://forums.plex.tv/t/cant-scan-music-library-get-error-an-internet-connection-is-required-to-scan-library-files/630441 "2021-09-07T10:52:27Z")

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App Version 8.5.2.20133, Server Version: 1.20.1.3252 I can scan Movies and TV Series with no issues. It is only the Music library that will not scan. All my music files show and I can play them. Internet is working as…

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## [Is it worth switching my Plex Pass subscription from via iTunes to direct to Plex?](https://forums.plex.tv/t/is-it-worth-switching-my-plex-pass-subscription-from-via-itunes-to-direct-to-plex/741423)

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**Author:** [@Kris](https://forums.plex.tv/u/Kris)\
**Replies:** 1\
**Last updated:** [September 7, 2021, 1:46am UTC](https://forums.plex.tv/t/is-it-worth-switching-my-plex-pass-subscription-from-via-itunes-to-direct-to-plex/741423 "2021-09-07T01:46:15Z")

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Very quick question. I have a Plex Pass subscription via Apple iTunes though I no longer use apple products. Is it worth my cancelling my subscription and renewing it directly or is it not worth the effort and just leav…

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## [I have two synology nas and installed plex on one - how do I see the other nas from plex](https://forums.plex.tv/t/i-have-two-synology-nas-and-installed-plex-on-one-how-do-i-see-the-other-nas-from-plex/741408)

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**Author:** [@jimmyyee11\_gmail\_com](https://forums.plex.tv/u/jimmyyee11_gmail_com)\
**Replies:** 2\
**Last updated:** [September 6, 2021, 4:14pm UTC](https://forums.plex.tv/t/i-have-two-synology-nas-and-installed-plex-on-one-how-do-i-see-the-other-nas-from-plex/741408 "2021-09-06T16:14:58Z")

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Hi new to plex and Synology nas - I have consolidated my media on two synology nas and installed plex on nas 1 and can’t seem to see to add folders from nas 2 - is there a way to mount a remote drive to nas 2 ?

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## [The connection is not strong enough to play this video](https://forums.plex.tv/t/the-connection-is-not-strong-enough-to-play-this-video/729379)

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**Author:** [@Noti\_Plex](https://forums.plex.tv/u/Noti_Plex)\
**Replies:** 309\
**Last updated:** [September 5, 2021, 5:22pm UTC](https://forums.plex.tv/t/the-connection-is-not-strong-enough-to-play-this-video/729379 "2021-09-05T17:22:58Z")

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Hey. Now again, it teased watching movies on plex. It said the connection is not strong enough to play this video. Why did it say it again even though my router is not in a closet and that I 1000,100 mbit. It works n…

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## [Cannot change episode thumbnail after episode number correction](https://forums.plex.tv/t/cannot-change-episode-thumbnail-after-episode-number-correction/741241)

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**Author:** [@Divideby0](https://forums.plex.tv/u/Divideby0)\
**Replies:** 1\
**Last updated:** [September 5, 2021, 4:25pm UTC](https://forums.plex.tv/t/cannot-change-episode-thumbnail-after-episode-number-correction/741241 "2021-09-05T16:25:03Z")

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Server Version#: 1.24.0.4930 Player Version#: N/A (seen on Hosted Plex Web 4.64.3) So I added a few episodes of a show to Plex. I discovered afterwards that I apparently had the order of the episodes wrong. What was …

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