# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=290 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 291 --- ## [Sorting albums question](https://forums.plex.tv/t/sorting-albums-question/740247)
**Author:** [@muzikmark](https://forums.plex.tv/u/muzikmark)\ **Replies:** 2\ **Last updated:** [August 31, 2021, 7:35pm UTC](https://forums.plex.tv/t/sorting-albums-question/740247 "2021-08-31T19:35:39Z")
I would much rather have my artist albums sorted by year,/date, newest to oldest, without being broken down into Albums, Live Albums and Compilations like it is right now with the update. Is there any way to simply sort… --- ## [Battlestar Galactica old and new](https://forums.plex.tv/t/battlestar-galactica-old-and-new/740017)
**Author:** [@Figeluren](https://forums.plex.tv/u/Figeluren)\ **Replies:** 4\ **Last updated:** [August 31, 2021, 6:56pm UTC](https://forums.plex.tv/t/battlestar-galactica-old-and-new/740017 "2021-08-31T18:56:17Z")
Hi, I need some help with tips and tricks to solve this. I am trying to add Battlestar Galactica the original series AND the new 2003 versions as seperate series. But this is no longer possible for some reason. Most of… --- ## [Server not available on Shield](https://forums.plex.tv/t/server-not-available-on-shield/740213)
**Author:** [@moviebuff1](https://forums.plex.tv/u/moviebuff1)\ **Replies:** 0\ **Last updated:** [August 31, 2021, 5:33pm UTC](https://forums.plex.tv/t/server-not-available-on-shield/740213 "2021-08-31T17:33:29Z")
Hi I haven’t been able to figure out why this is happening. The plex server on my Windows PC becomes unavailable on my shield randomly. If I go to the remote access settings on my pc and click retry for port 32400 then … --- ## [Albums getting incorrectly labeled as Soundtrack or Remixes. How to prevent?](https://forums.plex.tv/t/albums-getting-incorrectly-labeled-as-soundtrack-or-remixes-how-to-prevent/737200)
**Author:** [@L\_D](https://forums.plex.tv/u/L_D)\ **Replies:** 4\ **Last updated:** [August 31, 2021, 2:49am UTC](https://forums.plex.tv/t/albums-getting-incorrectly-labeled-as-soundtrack-or-remixes-how-to-prevent/737200 "2021-08-31T02:49:59Z")
I have some albums where nowhere in the metadata are the songs labeled as soundtrack or remixes but they get labeled as such. Why is plex doing this? I currently have that library set to use id3 tags. Below is an example… --- ## [Icons have all changed to cartoons](https://forums.plex.tv/t/icons-have-all-changed-to-cartoons/738906)
**Author:** [@vicusdickus](https://forums.plex.tv/u/vicusdickus)\ **Replies:** 16\ **Last updated:** [August 31, 2021, 2:25am UTC](https://forums.plex.tv/t/icons-have-all-changed-to-cartoons/738906 "2021-08-31T02:25:07Z")
I’m just wondering why all the icons on Plex have changed to cartoon images and sized for a 5 year old. They take up a lot more space and really, I’m not sure even a 5 year old would think them ok. You may want to think… --- ## [PlexPass: Pay with cryptocurrency](https://forums.plex.tv/t/plexpass-pay-with-cryptocurrency/721049)
**Author:** [@dujo](https://forums.plex.tv/u/dujo)\ **Replies:** 4\ **Last updated:** [June 9, 2021, 5:01am UTC](https://forums.plex.tv/t/plexpass-pay-with-cryptocurrency/721049 "2021-06-09T05:01:12Z")
I’m keen to buy a lifetime subscription But I’d rather pay with a crypto transfer, rather than supplying my CC or paypal details Is this possible, or on the horizon? --- ## [Importing updated iTunes playlists and check "overwrite existing playlists" but it creates an additional copy](https://forums.plex.tv/t/importing-updated-itunes-playlists-and-check-overwrite-existing-playlists-but-it-creates-an-additional-copy/740031)
**Author:** [@bubbascant](https://forums.plex.tv/u/bubbascant)\ **Replies:** 0\ **Last updated:** [August 30, 2021, 8:48pm UTC](https://forums.plex.tv/t/importing-updated-itunes-playlists-and-check-overwrite-existing-playlists-but-it-creates-an-additional-copy/740031 "2021-08-30T20:48:03Z")
As the topic implies, I was testing to make sure that if I update some files in iTunes - in this case, I just changed the order of songs in the playlist - and did an import iTunes playlists and did “overwrite existing fi… --- ## [Plex Lifetime pass](https://forums.plex.tv/t/plex-lifetime-pass/739849)
**Author:** [@ONIX\_TV](https://forums.plex.tv/u/ONIX_TV)\ **Replies:** 8\ **Last updated:** [August 30, 2021, 7:17pm UTC](https://forums.plex.tv/t/plex-lifetime-pass/739849 "2021-08-30T19:17:57Z")
Hey everyone, hopefully someone can help me with hopefully a very simple question. i would like to know if i buy a plex pass being monthly or lifetime pass and host my own server will all my users also get the same perk… --- ## [Plex media server won't open from either](https://forums.plex.tv/t/plex-media-server-wont-open-from-either/740006)
**Author:** [@rckmnr1](https://forums.plex.tv/u/rckmnr1)\ **Replies:** 1\ **Last updated:** [August 30, 2021, 6:50pm UTC](https://forums.plex.tv/t/plex-media-server-wont-open-from-either/740006 "2021-08-30T18:50:30Z")
Plex media server (the executable) will not open from either the start menu or file explorer. This has been along term problem for me. It opens from the system tray. I would like to put a shotcut on the task bar but it w… --- ## [Intel based laptop vs AMD based desktop](https://forums.plex.tv/t/intel-based-laptop-vs-amd-based-desktop/740000)
**Author:** [@Blkbyrd](https://forums.plex.tv/u/Blkbyrd)\ **Replies:** 0\ **Last updated:** [August 30, 2021, 6:19pm UTC](https://forums.plex.tv/t/intel-based-laptop-vs-amd-based-desktop/740000 "2021-08-30T18:19:36Z")
So I was just wondering what peoples opinions may be. I currently run my server from a NAS with an Intel Celeron J4125 and would like some more transcoding capability when it comes up as I have around 10 users but only l… --- ## [This is a New one. WHY did a Commercial just play on my Plex? Serioulsy, WTH?](https://forums.plex.tv/t/this-is-a-new-one-why-did-a-commercial-just-play-on-my-plex-serioulsy-wth/738679)
**Author:** [@Turfking8](https://forums.plex.tv/u/Turfking8)\ **Replies:** 18\ **Last updated:** [August 30, 2021, 5:52pm UTC](https://forums.plex.tv/t/this-is-a-new-one-why-did-a-commercial-just-play-on-my-plex-serioulsy-wth/738679 "2021-08-30T17:52:04Z")
I just was watching a movie and wanted to re-watch the last 15 minutes so I skipped ahead close to it and when it started to play, 3 secs later a Commercial popped up. I didn’t watch it as I was too flabbergasted and try… --- ## [Why do people use MKV format, if MP4 files are smaller?](https://forums.plex.tv/t/why-do-people-use-mkv-format-if-mp4-files-are-smaller/739607)
**Author:** [@cappy2112](https://forums.plex.tv/u/cappy2112)\ **Replies:** 2\ **Last updated:** [August 30, 2021, 11:10am UTC](https://forums.plex.tv/t/why-do-people-use-mkv-format-if-mp4-files-are-smaller/739607 "2021-08-30T11:10:53Z")
I started using MakeMKV when I began ripping my DVDs for Plex. The program is cumbersome and confusing, and the resulting files are much larger than MP4. I recently started using Handbrake and now have files that are a… --- ## [About the new download feature…](https://forums.plex.tv/t/about-the-new-download-feature/739864)
**Author:** [@HeyHeyHey](https://forums.plex.tv/u/HeyHeyHey)\ **Replies:** 0\ **Last updated:** [August 30, 2021, 1:47am UTC](https://forums.plex.tv/t/about-the-new-download-feature/739864 "2021-08-30T01:47:23Z")
There are a few of glaring problems with this. The Downloads progress bar doesn’t indicate what is being downloaded. There is no way to manage (read delete) active and scheduled downloads. And perhaps the biggest flaw,… --- ## [Petition to fix Nvidia shield movie freezing](https://forums.plex.tv/t/petition-to-fix-nvidia-shield-movie-freezing/738502)
**Author:** [@manslayerms](https://forums.plex.tv/u/manslayerms)\ **Replies:** 6\ **Last updated:** [August 29, 2021, 8:50pm UTC](https://forums.plex.tv/t/petition-to-fix-nvidia-shield-movie-freezing/738502 "2021-08-29T20:50:30Z")
All of a sudden a couple updates ago when I start playing a video it even if I played it before and it was fine before this started happening, when I play a video it freezes for 5 seconds but the audio goes and then the … --- ## [Q - "Newly Added" out of order after HD restore](https://forums.plex.tv/t/q-newly-added-out-of-order-after-hd-restore/739727)
**Author:** [@Frank\_faM\_Plex](https://forums.plex.tv/u/Frank_faM_Plex)\ **Replies:** 3\ **Last updated:** [August 29, 2021, 4:55pm UTC](https://forums.plex.tv/t/q-newly-added-out-of-order-after-hd-restore/739727 "2021-08-29T16:55:18Z")
Hello, I was having errors on my hard drive last week. Files weren’t saving, I was getting errors retrieving files, etc. Booted into a recovery OS, full error checking & correction etc. Which was great, my HD is functio… --- ## [Problems reading some mp4 files](https://forums.plex.tv/t/problems-reading-some-mp4-files/739700)
**Author:** [@JA-Motter](https://forums.plex.tv/u/JA-Motter)\ **Replies:** 3\ **Last updated:** [August 29, 2021, 4:04pm UTC](https://forums.plex.tv/t/problems-reading-some-mp4-files/739700 "2021-08-29T16:04:14Z")
I download many video files from on-line sources. Almost always, I download them to the “highest resolution” with so often in 1080. I am also downloading them as MP4 format videos. Almost always, it works perfectly, a… --- ## [Samsung TV (TIZEN) app showing as indirect play on same LAN](https://forums.plex.tv/t/samsung-tv-tizen-app-showing-as-indirect-play-on-same-lan/723352)
**Author:** [@usmcdevil04](https://forums.plex.tv/u/usmcdevil04)\ **Replies:** 9\ **Last updated:** [August 29, 2021, 1:30pm UTC](https://forums.plex.tv/t/samsung-tv-tizen-app-showing-as-indirect-play-on-same-lan/723352 "2021-08-29T13:30:33Z")
Client Version 5.17.0 Platform Version 5 Plex Version 1.23.2.4656 --- ## [Ripping from ISO to MP4 with Handbrake (MacOS Big Sur)](https://forums.plex.tv/t/ripping-from-iso-to-mp4-with-handbrake-macos-big-sur/739565)
**Author:** [@cappy2112](https://forums.plex.tv/u/cappy2112)\ **Replies:** 6\ **Last updated:** [August 29, 2021, 1:49am UTC](https://forums.plex.tv/t/ripping-from-iso-to-mp4-with-handbrake-macos-big-sur/739565 "2021-08-29T01:49:59Z")
I need to separate some episodes from bonus features on a Star Trek TNG DVD. I’ve started using Handbrake because it is faster and easier than MakeMKV. I’ve ripped a disc which has 2 episodes and 6 Bonus Features. I ne… --- ## [Optimize Database hangs half way through process](https://forums.plex.tv/t/optimize-database-hangs-half-way-through-process/739569)
**Author:** [@11138](https://forums.plex.tv/u/11138)\ **Replies:** 2\ **Last updated:** [August 29, 2021, 12:27am UTC](https://forums.plex.tv/t/optimize-database-hangs-half-way-through-process/739569 "2021-08-29T00:27:35Z")
hey there guys. I’ve had an recurring issue lately, and it has to do with my TV Library. when I try to load my tv library, it will either return a “unexpected error loading library” or take a good solid minute to load. e… --- ## [The new interface sucs and is very slow](https://forums.plex.tv/t/the-new-interface-sucs-and-is-very-slow/739503)
**Author:** [@easyridernl\_gmail\_com](https://forums.plex.tv/u/easyridernl_gmail_com)\ **Replies:** 1\ **Last updated:** [August 28, 2021, 4:59pm UTC](https://forums.plex.tv/t/the-new-interface-sucs-and-is-very-slow/739503 "2021-08-28T16:59:03Z")
Please guys come with a new update or at least let me choose to go back to the older version the resant update is wat too slow and i really dont like it --- ## [Have movies in my NAS but does not show up in my library](https://forums.plex.tv/t/have-movies-in-my-nas-but-does-not-show-up-in-my-library/733060)
**Author:** [@Scoobysmak](https://forums.plex.tv/u/Scoobysmak)\ **Replies:** 3\ **Last updated:** [August 28, 2021, 12:34pm UTC](https://forums.plex.tv/t/have-movies-in-my-nas-but-does-not-show-up-in-my-library/733060 "2021-08-28T12:34:46Z")
I have just recently ran into an issue. I currently have 3 movies I have identified as being in the folder with many other movies on my NAS but plex does not show them in my library. I had the movie Creed II for over a… --- ## [How do I claim a server from a Seedbox?](https://forums.plex.tv/t/how-do-i-claim-a-server-from-a-seedbox/739218)
**Author:** [@sirchristo75](https://forums.plex.tv/u/sirchristo75)\ **Replies:** 5\ **Last updated:** [August 28, 2021, 2:28am UTC](https://forums.plex.tv/t/how-do-i-claim-a-server-from-a-seedbox/739218 "2021-08-28T02:28:27Z")
I reset my password and selected sign out of all devices as I was alerted to a new sign in that I didn’t recognize. Once I completed this both my servers disappeared. I figured how to claim my local server but cannot for… --- ## [What's this error?](https://forums.plex.tv/t/whats-this-error/739382)
**Author:** [@ipalm](https://forums.plex.tv/u/ipalm)\ **Replies:** 0\ **Last updated:** [August 28, 2021, 2:24am UTC](https://forums.plex.tv/t/whats-this-error/739382 "2021-08-28T02:24:50Z")
--- ## [Connection issues with PLEX server](https://forums.plex.tv/t/connection-issues-with-plex-server/738859)
**Author:** [@scrappy2u](https://forums.plex.tv/u/scrappy2u)\ **Replies:** 21\ **Last updated:** [August 28, 2021, 12:02am UTC](https://forums.plex.tv/t/connection-issues-with-plex-server/738859 "2021-08-28T00:02:51Z")
I think I posted this in the WRONG area last time. Sorry… I have been experiencing an issue with the connection to my server. It will show the media files and then like 2 mins later they are gone and it will not connect… --- ## [How do I load a movie title spread over 2 DVD disks](https://forums.plex.tv/t/how-do-i-load-a-movie-title-spread-over-2-dvd-disks/739337)
**Author:** [@dps14\_comcast\_net](https://forums.plex.tv/u/dps14_comcast_net)\ **Replies:** 3\ **Last updated:** [August 27, 2021, 11:13pm UTC](https://forums.plex.tv/t/how-do-i-load-a-movie-title-spread-over-2-dvd-disks/739337 "2021-08-27T23:13:57Z")
I’m trying to catalog a movie that spills onto 2 DVD disks. The PLEX database correctly identifies and presents metadata for the first file, but it mis-classifies the second file as another different title. Can someone… --- ## [Dear Plex, NZ is not Australia](https://forums.plex.tv/t/dear-plex-nz-is-not-australia/737849)
**Author:** [@marshalleq](https://forums.plex.tv/u/marshalleq)\ **Replies:** 7\ **Last updated:** [August 27, 2021, 6:34am UTC](https://forums.plex.tv/t/dear-plex-nz-is-not-australia/737849 "2021-08-27T06:34:31Z")
NZ follows British English, not Australian English. What Australia uses, well I’m not sure, probably America. So please stop asking me if I’d like to switch to Australian English. We are not Australian as much as we t… --- ## [Can anyone help](https://forums.plex.tv/t/can-anyone-help/738975)
**Author:** [@Carlcoombes](https://forums.plex.tv/u/Carlcoombes)\ **Replies:** 3\ **Last updated:** [August 26, 2021, 11:34pm UTC](https://forums.plex.tv/t/can-anyone-help/738975 "2021-08-26T23:34:30Z")
I was usually able checking through my movies i was usually able to see that i had two copies of the movie since I’ve done some changes I’ve seem to have lost it I would be grateful for your help --- ## [Life time membership](https://forums.plex.tv/t/life-time-membership/739045)
**Author:** [@pfeilitzen\_bellsouth\_net](https://forums.plex.tv/u/pfeilitzen_bellsouth_net)\ **Replies:** 10\ **Last updated:** [August 26, 2021, 11:07pm UTC](https://forums.plex.tv/t/life-time-membership/739045 "2021-08-26T23:07:54Z")
Is the life time membership not Ad free? --- ## [Bandwidth discrepancies](https://forums.plex.tv/t/bandwidth-discrepancies/738827)
**Author:** [@Blkbyrd](https://forums.plex.tv/u/Blkbyrd)\ **Replies:** 5\ **Last updated:** [August 26, 2021, 7:35pm UTC](https://forums.plex.tv/t/bandwidth-discrepancies/738827 "2021-08-26T19:35:53Z")
I wasn’t sure where to put this but I was curious if anyone knows why Plex Dash and the server dashboard show wildly different bandwidth usage. Like I have someone direct playing something right now and the dashboard sho… --- ## [Local Assets such as Deleted Scenes, Trailers, and Featurettes appear in Library View](https://forums.plex.tv/t/local-assets-such-as-deleted-scenes-trailers-and-featurettes-appear-in-library-view/738772)
**Author:** [@rnpoole](https://forums.plex.tv/u/rnpoole)\ **Replies:** 6\ **Last updated:** [August 26, 2021, 6:57pm UTC](https://forums.plex.tv/t/local-assets-such-as-deleted-scenes-trailers-and-featurettes-appear-in-library-view/738772 "2021-08-26T18:57:00Z")
I recently made some changes to my drives and changed a drive letter. When I updated my movie library in Settings\>Manage\>Libraries with the new drive letter of the movie folder suddenly Deleted Scenes, Trailers, and Feat… [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=289) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=291)