# General Discussions **URL:** https://forums.plex.tv/c/general-discussions/7.md?page=291 [Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md) **Page:** 292 --- ## [I've lost the settings](https://forums.plex.tv/t/ive-lost-the-settings/738941)
**Author:** [@Carlcoombes](https://forums.plex.tv/u/Carlcoombes)\ **Replies:** 4\ **Last updated:** [August 26, 2021, 1:11pm UTC](https://forums.plex.tv/t/ive-lost-the-settings/738941 "2021-08-26T13:11:53Z")
I’ve lost the settings where two films the same --- ## [Unexpected Error has Occurred when playing video same day as added to server](https://forums.plex.tv/t/unexpected-error-has-occurred-when-playing-video-same-day-as-added-to-server/735555)
**Author:** [@Kaero](https://forums.plex.tv/u/Kaero)\ **Replies:** 3\ **Last updated:** [August 26, 2021, 3:52am UTC](https://forums.plex.tv/t/unexpected-error-has-occurred-when-playing-video-same-day-as-added-to-server/735555 "2021-08-26T03:52:13Z")
EDIT: Additional information, logs, and testing here on Reddit. Plex Media Server Logs\_2021-08-11\_11-53-31.zip (90.3 KB) I’m trying to play some anime files from my Windows 10-based server to my 2020 Samsung Q80T. Spe… --- ## [HDMI CEC Craziness](https://forums.plex.tv/t/hdmi-cec-craziness/738718)
**Author:** [@AshTray900](https://forums.plex.tv/u/AshTray900)\ **Replies:** 2\ **Last updated:** [August 26, 2021, 12:14am UTC](https://forums.plex.tv/t/hdmi-cec-craziness/738718 "2021-08-26T00:14:15Z")
No related to plex but I thought maybe someone here could be helpful. For reasons of using the shield pro for plex and complete tv control I have turned on cec For some strange reason both of my TVs are doing odd thing… --- ## [Multiple Forms of 2FA on an account](https://forums.plex.tv/t/multiple-forms-of-2fa-on-an-account/738834)
**Author:** [@Alybarbaa](https://forums.plex.tv/u/Alybarbaa)\ **Replies:** 1\ **Last updated:** [August 25, 2021, 10:19pm UTC](https://forums.plex.tv/t/multiple-forms-of-2fa-on-an-account/738834 "2021-08-25T22:19:40Z")
Hey, just wondering if it is possible to use a usb key for 2FA with my plex account. I kill my phone fairly regularly and would love to add Plex to my 2FA stick which I keep as a get out of jail free key (in a secret and… --- ## [Set Audio Language tag MP4/MKV](https://forums.plex.tv/t/set-audio-language-tag-mp4-mkv/114491)
**Author:** [@ferezvi](https://forums.plex.tv/u/ferezvi)\ **Replies:** 44\ **Last updated:** [August 25, 2021, 7:40pm UTC](https://forums.plex.tv/t/set-audio-language-tag-mp4-mkv/114491 "2021-08-25T19:40:22Z")
Hi this is a little tutorial about how set lenguage tags on mp4 and mkv files. If you don’t like to see AUDIO tag as “UNKNOWN” on your videos and go from this to this or this to this you just have to: Get M… --- ## [Are music source other than Tidal a possibility?](https://forums.plex.tv/t/are-music-source-other-than-tidal-a-possibility/738764)
**Author:** [@oxjox](https://forums.plex.tv/u/oxjox)\ **Replies:** 1\ **Last updated:** [August 25, 2021, 3:43pm UTC](https://forums.plex.tv/t/are-music-source-other-than-tidal-a-possibility/738764 "2021-08-25T15:43:16Z")
Just wondering if there’s a technical (API) limitation or some other reason (dev preference) why Tidal is the only third-party music source that’s available for integration. I’ve done my share of integrating music servi… --- ## [No recognize Romanian letters şţâă in subtitles external](https://forums.plex.tv/t/no-recognize-romanian-letters-staa-in-subtitles-external/726356)
**Author:** [@vic\_terzea\_gmail\_com](https://forums.plex.tv/u/vic_terzea_gmail_com)\ **Replies:** 18\ **Last updated:** [August 25, 2021, 3:18pm UTC](https://forums.plex.tv/t/no-recognize-romanian-letters-staa-in-subtitles-external/726356 "2021-08-25T15:18:12Z")
No recognize Romanian letters şţâă in subtitles external --- ## [Support Article update needed](https://forums.plex.tv/t/support-article-update-needed/738590)
**Author:** [@beckfield](https://forums.plex.tv/u/beckfield)\ **Replies:** 1\ **Last updated:** [August 25, 2021, 4:58am UTC](https://forums.plex.tv/t/support-article-update-needed/738590 "2021-08-25T04:58:51Z")
This page could use an update, since Custom Filters are now Advanced Filters, and their capabilities are expanded: --- ## [Lot's of errors in log about wrong DB fields](https://forums.plex.tv/t/lots-of-errors-in-log-about-wrong-db-fields/726828)
**Author:** [@HTPC\_Lover](https://forums.plex.tv/u/HTPC_Lover)\ **Replies:** 6\ **Last updated:** [August 25, 2021, 1:27am UTC](https://forums.plex.tv/t/lots-of-errors-in-log-about-wrong-db-fields/726828 "2021-08-25T01:27:31Z")
Looking into the Logs for the first time, I do see lot’s of Query errors. What does that mean? Jul 05, 2021 13:20:38.132 \[0x1499d0e5eb38\] WARN - QueryParser: Invalid field 'subtype' found, ignoring. Jul 05, 2021 13:20:3… --- ## [Music in plex](https://forums.plex.tv/t/music-in-plex/738658)
**Author:** [@duranman2000](https://forums.plex.tv/u/duranman2000)\ **Replies:** 4\ **Last updated:** [August 24, 2021, 11:27pm UTC](https://forums.plex.tv/t/music-in-plex/738658 "2021-08-24T23:27:23Z")
what the hell did you do to the music breaking things up as album, single, compalation. you ruined plex i will not be renewing my yearly acount --- ## [Weird error i cant figure out](https://forums.plex.tv/t/weird-error-i-cant-figure-out/738625)
**Author:** [@cainmd](https://forums.plex.tv/u/cainmd)\ **Replies:** 2\ **Last updated:** [August 24, 2021, 9:38pm UTC](https://forums.plex.tv/t/weird-error-i-cant-figure-out/738625 "2021-08-24T21:38:59Z")
For the life of me i cant figure out why plex is skipping the first episode of the season. The file is named correctly but starts with the second ep. Longtime user with no idea why, my only guess is maybe because the yea… --- ## [Multiple Movie Files Not Showing Multiple Icon](https://forums.plex.tv/t/multiple-movie-files-not-showing-multiple-icon/738533)
**Author:** [@caputo00](https://forums.plex.tv/u/caputo00)\ **Replies:** 2\ **Last updated:** [August 24, 2021, 10:11am UTC](https://forums.plex.tv/t/multiple-movie-files-not-showing-multiple-icon/738533 "2021-08-24T10:11:17Z")
in the past i would see a multiple files icon in the upper left corner of the poster if plex combined movie files, but that doesn’t seem to be working now. for example i have two movie files of the same movie, only one … --- ## [Replacing HDD but not redoing the library](https://forums.plex.tv/t/replacing-hdd-but-not-redoing-the-library/738382)
**Author:** [@Jubz26](https://forums.plex.tv/u/Jubz26)\ **Replies:** 2\ **Last updated:** [August 24, 2021, 7:07am UTC](https://forums.plex.tv/t/replacing-hdd-but-not-redoing-the-library/738382 "2021-08-24T07:07:00Z")
Plex pass here - I am planning to replace one of my HDD but don’t want plex library redoing the entire folders. How do I change the HDD but only change the folder path on plex without plex thinking new media has been ad… --- ## [Plex is starting to lag for quick second and then video play smoothly](https://forums.plex.tv/t/plex-is-starting-to-lag-for-quick-second-and-then-video-play-smoothly/737271)
**Author:** [@manslayerms](https://forums.plex.tv/u/manslayerms)\ **Replies:** 3\ **Last updated:** [August 24, 2021, 4:50am UTC](https://forums.plex.tv/t/plex-is-starting-to-lag-for-quick-second-and-then-video-play-smoothly/737271 "2021-08-24T04:50:37Z")
When I start playing on my phone or on my Nvidia shield or on my computer they’re starting to lag for the first second and then they play smoothly after no problems I check my server and my server is not being pinged at … --- ## [Continue Watching resumes incorrect video file](https://forums.plex.tv/t/continue-watching-resumes-incorrect-video-file/738497)
**Author:** [@Divideby0](https://forums.plex.tv/u/Divideby0)\ **Replies:** 0\ **Last updated:** [August 24, 2021, 4:05am UTC](https://forums.plex.tv/t/continue-watching-resumes-incorrect-video-file/738497 "2021-08-24T04:05:06Z")
Server: Synology DS920+ DSM 6 Plex server version: 1.24.0.4930, originally installed via package manager, updated by installing from .spk file when new version is released. Player: Plex for Windows v 1.33.0.2444-a220ea… --- ## [Keep movie trailers out of my library](https://forums.plex.tv/t/keep-movie-trailers-out-of-my-library/738447)
**Author:** [@gkersten](https://forums.plex.tv/u/gkersten)\ **Replies:** 1\ **Last updated:** [August 23, 2021, 10:38pm UTC](https://forums.plex.tv/t/keep-movie-trailers-out-of-my-library/738447 "2021-08-23T22:38:13Z")
Greetings all, I’ve had PLEX now for many years and one thing that has always bugged me that I just can’t figure out, is how to keep movie trailers from displaying in my main Movie Library on different devices. Many of… --- ## [How to ensure plex apps access my proxied connection instead of using plex relay](https://forums.plex.tv/t/how-to-ensure-plex-apps-access-my-proxied-connection-instead-of-using-plex-relay/724029)
**Author:** [@cid90](https://forums.plex.tv/u/cid90)\ **Replies:** 1\ **Last updated:** [August 23, 2021, 7:13pm UTC](https://forums.plex.tv/t/how-to-ensure-plex-apps-access-my-proxied-connection-instead-of-using-plex-relay/724029 "2021-08-23T19:13:48Z")
Hi there! The building I live in has its own shared network and NAT beyond my personal router and NAT. I’m unable to request any port forwarding for the shared network so in order to make my local plex media server acce… --- ## [Can I look through Plex TV Series agent data?](https://forums.plex.tv/t/can-i-look-through-plex-tv-series-agent-data/738304)
**Author:** [@taraba](https://forums.plex.tv/u/taraba)\ **Replies:** 4\ **Last updated:** [August 23, 2021, 6:49pm UTC](https://forums.plex.tv/t/can-i-look-through-plex-tv-series-agent-data/738304 "2021-08-23T18:49:16Z")
I have a problem with one show where everything is shifted because the data plex is pulling with the Plex TV Series agent doesn’t think it’s the first episode of the season. So how can I see where Plex thinks that episod… --- ## [All my Posters NOT Showing Up](https://forums.plex.tv/t/all-my-posters-not-showing-up/733407)
**Author:** [@jpm\_odv](https://forums.plex.tv/u/jpm_odv)\ **Replies:** 2\ **Last updated:** [August 23, 2021, 5:07pm UTC](https://forums.plex.tv/t/all-my-posters-not-showing-up/733407 "2021-08-23T17:07:23Z")
Hello. I’ve been running my plex server for some years now, but after the update to PlexMediaServer-1.23.5.4862 i notice that some Poster were not showing up. What have i done so far: refresh all metadata optimize da… --- ## [Stop Plex from constantly accessing itunes.xml file](https://forums.plex.tv/t/stop-plex-from-constantly-accessing-itunes-xml-file/738351)
**Author:** [@Defunct4](https://forums.plex.tv/u/Defunct4)\ **Replies:** 0\ **Last updated:** [August 23, 2021, 12:31pm UTC](https://forums.plex.tv/t/stop-plex-from-constantly-accessing-itunes-xml-file/738351 "2021-08-23T12:31:33Z")
Is there any way to stop Plex from constantly accessing the iTunes.xml file? This causes iTunes to generate hundreds of temporary files that consume lots of disk space. As soon as PMS is stopped itunes.xml updates prop… --- ## [Can't delete custom labels?](https://forums.plex.tv/t/cant-delete-custom-labels/738222)
**Author:** [@Chumbo](https://forums.plex.tv/u/Chumbo)\ **Replies:** 2\ **Last updated:** [August 23, 2021, 11:07am UTC](https://forums.plex.tv/t/cant-delete-custom-labels/738222 "2021-08-23T11:07:05Z")
I’m amazed at how common and old this problem is?! It seems it’s been around for years now with many Plex Pass members complaining and no real solution at hand! I dare to hope that by now this has finally been resolved…… --- ## [An error occurred while attempting to play this video](https://forums.plex.tv/t/an-error-occurred-while-attempting-to-play-this-video/738335)
**Author:** [@Josh\_TV](https://forums.plex.tv/u/Josh_TV)\ **Replies:** 0\ **Last updated:** [August 23, 2021, 9:46am UTC](https://forums.plex.tv/t/an-error-occurred-while-attempting-to-play-this-video/738335 "2021-08-23T09:46:14Z")
When I try to watch anything on my Android TV i receive the error of “an error occurred while attempting to play this video” I looked around everywhere and found a somewhat fix - Changing Secure connections to Disab… --- ## [Smart collections not showing all](https://forums.plex.tv/t/smart-collections-not-showing-all/738317)
**Author:** [@robertjdaniell\_gmail\_com](https://forums.plex.tv/u/robertjdaniell_gmail_com)\ **Replies:** 2\ **Last updated:** [August 23, 2021, 8:51am UTC](https://forums.plex.tv/t/smart-collections-not-showing-all/738317 "2021-08-23T08:51:58Z")
I want to create a smart collection for all films written by John Grisham. I have uploaded them (more to come) and he is mentioned as a writer on all the films. However, when I search using the filter, it only shows one … --- ## [\[BUG\] Plex Music tags are merged for artists](https://forums.plex.tv/t/bug-plex-music-tags-are-merged-for-artists/723068)
**Author:** [@Lordwind](https://forums.plex.tv/u/Lordwind)\ **Replies:** 2\ **Last updated:** [August 23, 2021, 6:29am UTC](https://forums.plex.tv/t/bug-plex-music-tags-are-merged-for-artists/723068 "2021-08-23T06:29:01Z")
Hello. I discovered that most artists contain genre tags from albums that are not parsed, but they are duplicated with parsed tags. I use multiple embedded tags with semicolons like “Rock; Metal”, they are parsed correct… --- ## [Is anyone happy with Plex Live TV/DVR for recording sports?](https://forums.plex.tv/t/is-anyone-happy-with-plex-live-tv-dvr-for-recording-sports/737717)
**Author:** [@MovieWiz](https://forums.plex.tv/u/MovieWiz)\ **Replies:** 3\ **Last updated:** [August 22, 2021, 8:25pm UTC](https://forums.plex.tv/t/is-anyone-happy-with-plex-live-tv-dvr-for-recording-sports/737717 "2021-08-22T20:25:37Z")
My pet peeve is that when you set the event to record extra time like we often do with sports, it’s impossible to begin playback during that extra time. The play icon on the guide item is removed when the regularly sche… --- ## [Plex-tunnel](https://forums.plex.tv/t/plex-tunnel/738081)
**Author:** [@waeldiab](https://forums.plex.tv/u/waeldiab)\ **Replies:** 0\ **Last updated:** [August 22, 2021, 7:08am UTC](https://forums.plex.tv/t/plex-tunnel/738081 "2021-08-22T07:08:25Z")
Hi, I need help to setup a plex-tunnel. I have a dedicated server with Hetzner has all my media and plex installed with swizzin.and i have OVH VPS i want to route my traffic from Hetzner to OVH can someone please help m… --- ## [Plexmediaserver not showing up, not even on my LOCAL login](https://forums.plex.tv/t/plexmediaserver-not-showing-up-not-even-on-my-local-login/737726)
**Author:** [@KFribert](https://forums.plex.tv/u/KFribert)\ **Replies:** 21\ **Last updated:** [August 22, 2021, 6:20am UTC](https://forums.plex.tv/t/plexmediaserver-not-showing-up-not-even-on-my-local-login/737726 "2021-08-22T06:20:05Z")
What is going on with this? First the system was unresponsive, even locally, because of a major breakdown in plex. Now The server doesn’t show my libraries, it doesn’t show ANYTHING --- ## [Upgrading to the new agents](https://forums.plex.tv/t/upgrading-to-the-new-agents/712986)
**Author:** [@kevindd992002](https://forums.plex.tv/u/kevindd992002)\ **Replies:** 34\ **Last updated:** [August 22, 2021, 6:19am UTC](https://forums.plex.tv/t/upgrading-to-the-new-agents/712986 "2021-08-22T06:19:38Z")
When upgrading a library to use the new movie and tv agents, do you have to do the Plex dance and start from scratch with your metadata? --- ## [Volume too Quiet](https://forums.plex.tv/t/volume-too-quiet/738056)
**Author:** [@amateur\_wizard](https://forums.plex.tv/u/amateur_wizard)\ **Replies:** 0\ **Last updated:** [August 22, 2021, 3:51am UTC](https://forums.plex.tv/t/volume-too-quiet/738056 "2021-08-22T03:51:29Z")
Is it possible to get a volume boost to 200%. There are many scenarios where I’ve been doing a watch together with friends and others have not been satisfied with the maximum volume. --- ## [Plex Stopped Being Able to Launch Web App From System Tray](https://forums.plex.tv/t/plex-stopped-being-able-to-launch-web-app-from-system-tray/737933)
**Author:** [@Jericho99](https://forums.plex.tv/u/Jericho99)\ **Replies:** 6\ **Last updated:** [August 22, 2021, 3:22am UTC](https://forums.plex.tv/t/plex-stopped-being-able-to-launch-web-app-from-system-tray/737933 "2021-08-22T03:22:45Z")
When I go to the system tray and right click the plex app and click open plex nothing happens. It just randomly started doing that today prior to an update. I updated to see if that would fix it and no change. I creat… [Previous page](https://forums.plex.tv/c/general-discussions/7.md?page=290) [Next page](https://forums.plex.tv/c/general-discussions/7.md?page=292)