# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=292

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 293

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## [Plex-tunnel](https://forums.plex.tv/t/plex-tunnel/738081)

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**Author:** [@waeldiab](https://forums.plex.tv/u/waeldiab)\
**Replies:** 0\
**Last updated:** [August 22, 2021, 7:08am UTC](https://forums.plex.tv/t/plex-tunnel/738081 "2021-08-22T07:08:25Z")

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Hi, I need help to setup a plex-tunnel. I have a dedicated server with Hetzner has all my media and plex installed with swizzin.and i have OVH VPS i want to route my traffic from Hetzner to OVH can someone please help m…

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## [Plexmediaserver not showing up, not even on my LOCAL login](https://forums.plex.tv/t/plexmediaserver-not-showing-up-not-even-on-my-local-login/737726)

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**Author:** [@KFribert](https://forums.plex.tv/u/KFribert)\
**Replies:** 21\
**Last updated:** [August 22, 2021, 6:20am UTC](https://forums.plex.tv/t/plexmediaserver-not-showing-up-not-even-on-my-local-login/737726 "2021-08-22T06:20:05Z")

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What is going on with this? First the system was unresponsive, even locally, because of a major breakdown in plex. Now The server doesn’t show my libraries, it doesn’t show ANYTHING

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## [Upgrading to the new agents](https://forums.plex.tv/t/upgrading-to-the-new-agents/712986)

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**Author:** [@kevindd992002](https://forums.plex.tv/u/kevindd992002)\
**Replies:** 34\
**Last updated:** [August 22, 2021, 6:19am UTC](https://forums.plex.tv/t/upgrading-to-the-new-agents/712986 "2021-08-22T06:19:38Z")

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When upgrading a library to use the new movie and tv agents, do you have to do the Plex dance and start from scratch with your metadata?

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## [Volume too Quiet](https://forums.plex.tv/t/volume-too-quiet/738056)

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**Author:** [@amateur\_wizard](https://forums.plex.tv/u/amateur_wizard)\
**Replies:** 0\
**Last updated:** [August 22, 2021, 3:51am UTC](https://forums.plex.tv/t/volume-too-quiet/738056 "2021-08-22T03:51:29Z")

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Is it possible to get a volume boost to 200%. There are many scenarios where I’ve been doing a watch together with friends and others have not been satisfied with the maximum volume.

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## [Plex Stopped Being Able to Launch Web App From System Tray](https://forums.plex.tv/t/plex-stopped-being-able-to-launch-web-app-from-system-tray/737933)

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**Author:** [@Jericho99](https://forums.plex.tv/u/Jericho99)\
**Replies:** 6\
**Last updated:** [August 22, 2021, 3:22am UTC](https://forums.plex.tv/t/plex-stopped-being-able-to-launch-web-app-from-system-tray/737933 "2021-08-22T03:22:45Z")

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When I go to the system tray and right click the plex app and click open plex nothing happens. It just randomly started doing that today prior to an update. I updated to see if that would fix it and no change. I creat…

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## [How to set on the home page "recently added movies" (All)](https://forums.plex.tv/t/how-to-set-on-the-home-page-recently-added-movies-all/724403)

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**Author:** [@netqui1](https://forums.plex.tv/u/netqui1)\
**Replies:** 5\
**Last updated:** [August 22, 2021, 1:41am UTC](https://forums.plex.tv/t/how-to-set-on-the-home-page-recently-added-movies-all/724403 "2021-08-22T01:41:55Z")

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Hello, sorry for my bad english. Before it was perfect. But now it displays this by category I created. 23 in total ! So when I add a movie, in a category, it displays it first in that category but not at the top, l…

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## [Recently Played Data Pulled From Other Accounts](https://forums.plex.tv/t/recently-played-data-pulled-from-other-accounts/738009)

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**Author:** [@Jaytime01](https://forums.plex.tv/u/Jaytime01)\
**Replies:** 0\
**Last updated:** [August 21, 2021, 10:32pm UTC](https://forums.plex.tv/t/recently-played-data-pulled-from-other-accounts/738009 "2021-08-21T22:32:02Z")

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I have 3 accounts for Plex: Admin Account, Me (Managed Account), My Wife (Managed Account) For Movies: My Wife’s “Recently Played” Movies appear in my “Recently Played” Movie section (as well as hers). For Music: My “R…

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## [Plex shows a show but says unavailable](https://forums.plex.tv/t/plex-shows-a-show-but-says-unavailable/722567)

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**Author:** [@mickeyk](https://forums.plex.tv/u/mickeyk)\
**Replies:** 1\
**Last updated:** [August 21, 2021, 3:16pm UTC](https://forums.plex.tv/t/plex-shows-a-show-but-says-unavailable/722567 "2021-08-21T15:16:12Z")

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I’ve got a problem where when I try to access a tv show, it says unavailable. I have checked the series folder and it is on the server and the meta data is showing up. I had played multiple episodes but not its saying …

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## [Missing program](https://forums.plex.tv/t/missing-program/737635)

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**Author:** [@scarpad](https://forums.plex.tv/u/scarpad)\
**Replies:** 4\
**Last updated:** [August 20, 2021, 4:37pm UTC](https://forums.plex.tv/t/missing-program/737635 "2021-08-20T16:37:26Z")

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I noticed a show notably 8 seasons of Barney Miller ripped and compressed is not listed in my Tv show area, I move to another drive and rescan, it does not show, I re rip to MKV’s still does not show I’m at a loss. It’s …

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## [Plex not signing me in nor can it be reached](https://forums.plex.tv/t/plex-not-signing-me-in-nor-can-it-be-reached/737673)

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**Author:** [@Jubz26](https://forums.plex.tv/u/Jubz26)\
**Replies:** 8\
**Last updated:** [August 20, 2021, 1:40pm UTC](https://forums.plex.tv/t/plex-not-signing-me-in-nor-can-it-be-reached/737673 "2021-08-20T13:40:46Z")

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Plex pass here - is there an issue with plex this morning? Cannot sign in and not is it reachable

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## [Weird problem with Infuse](https://forums.plex.tv/t/weird-problem-with-infuse/737684)

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**Author:** [@poojakoflowkarnechaiyemail\_gmail\_com](https://forums.plex.tv/u/poojakoflowkarnechaiyemail_gmail_com)\
**Replies:** 1\
**Last updated:** [August 20, 2021, 9:57am UTC](https://forums.plex.tv/t/weird-problem-with-infuse/737684 "2021-08-20T09:57:03Z")

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I’m not sure if this is the right place to post, but considering there’s no infuse sub it’s the closest I could think of. Anyway, I have my Plex servers connected to Infuse and I have the strangest problem with “King of…

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## [Audiobooks on plex - Author Pictures](https://forums.plex.tv/t/audiobooks-on-plex-author-pictures/736738)

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**Author:** [@Alup](https://forums.plex.tv/u/Alup)\
**Replies:** 4\
**Last updated:** [August 20, 2021, 6:30am UTC](https://forums.plex.tv/t/audiobooks-on-plex-author-pictures/736738 "2021-08-20T06:30:09Z")

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I am quite currious if anyone is a stickler about movie/tv show/music/author artwork as I am. I like things to match. It is just how I am. That being said. I have noticed that some Authors of Audiobooks have a New York …

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## [People leaving Plex for no support at all](https://forums.plex.tv/t/people-leaving-plex-for-no-support-at-all/736567)

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**Author:** [@LeoBauberger](https://forums.plex.tv/u/LeoBauberger)\
**Replies:** 47\
**Last updated:** [August 19, 2021, 9:43pm UTC](https://forums.plex.tv/t/people-leaving-plex-for-no-support-at-all/736567 "2021-08-19T21:43:25Z")

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TL;DR Apple TV 4K is accumulating lot of bugs for quite a long time and Plex doesn’t seem to care at all fixing them. Unfortunately even Plex being a paid subscription (and not a cheap one) service sustained for a lot …

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## [Direct Play Direct Stream Live TV Buffering](https://forums.plex.tv/t/direct-play-direct-stream-live-tv-buffering/736899)

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**Author:** [@thaddeusferber](https://forums.plex.tv/u/thaddeusferber)\
**Replies:** 2\
**Last updated:** [August 19, 2021, 6:51pm UTC](https://forums.plex.tv/t/direct-play-direct-stream-live-tv-buffering/736899 "2021-08-19T18:51:21Z")

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I am using a Nvidia Shield Pro as both my server and player, and even when it is Direct Stream and Direct Play for live TV it still buffers too much to be watchable. Below are my logs, might there be clues in them that y…

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## [Remote playback](https://forums.plex.tv/t/remote-playback/737545)

<div class="topic-metadata">

**Author:** [@michael.h.toth\_live.com](https://forums.plex.tv/u/michael.h.toth_live.com)\
**Replies:** 0\
**Last updated:** [August 19, 2021, 6:14pm UTC](https://forums.plex.tv/t/remote-playback/737545 "2021-08-19T18:14:19Z")

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I’m running into a strange issue. Up until a couple of weeks ago, everything seemingly was fine. Now, I can’t reliably view any content remotely, it constantly buffers until it finally drops out. I’m seeing this on the …

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## [Webos plex without internet](https://forums.plex.tv/t/webos-plex-without-internet/737476)

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**Author:** [@cbroce](https://forums.plex.tv/u/cbroce)\
**Replies:** 3\
**Last updated:** [August 19, 2021, 5:29pm UTC](https://forums.plex.tv/t/webos-plex-without-internet/737476 "2021-08-19T17:29:53Z")

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I am trying to use the plex app without internet on LG WEBOS but it always says “check your network” wish defeats the purpose of having a home library if i cant access it without internet if am playing a contact and i l…

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## [New recordings only generate thumbnails for a couple minutes](https://forums.plex.tv/t/new-recordings-only-generate-thumbnails-for-a-couple-minutes/737483)

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**Author:** [@Mushie](https://forums.plex.tv/u/Mushie)\
**Replies:** 0\
**Last updated:** [August 19, 2021, 2:04pm UTC](https://forums.plex.tv/t/new-recordings-only-generate-thumbnails-for-a-couple-minutes/737483 "2021-08-19T14:04:53Z")

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Wasn’t sure where to post this… One issue I have had with Plex for a very long time is that while a TV show is actively recording, Plex only generates video thumbnails for the first couple minutes, then just stops compl…

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## [Playback of Recordings Freeze](https://forums.plex.tv/t/playback-of-recordings-freeze/737466)

<div class="topic-metadata">

**Author:** [@CragRatter](https://forums.plex.tv/u/CragRatter)\
**Replies:** 0\
**Last updated:** [August 19, 2021, 12:03pm UTC](https://forums.plex.tv/t/playback-of-recordings-freeze/737466 "2021-08-19T12:03:06Z")

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When I play a recorded programme it freezes as the actual show starts. Say the recording was scheduled for 19:00… after adverts etc the show theme tune plays at 19:03… as soon as the theme tune stops and the episode st…

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## [Does/Can Plex search tags or comments that are inside of videos to help with organization](https://forums.plex.tv/t/does-can-plex-search-tags-or-comments-that-are-inside-of-videos-to-help-with-organization/736921)

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**Author:** [@gstewart](https://forums.plex.tv/u/gstewart)\
**Replies:** 9\
**Last updated:** [August 18, 2021, 9:43pm UTC](https://forums.plex.tv/t/does-can-plex-search-tags-or-comments-that-are-inside-of-videos-to-help-with-organization/736921 "2021-08-18T21:43:20Z")

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Basically I am using Plex to house all my home videos and of course I try to use the name of the file as best I can to include organizing information like year, date or main topic of the content “Birthday” or something l…

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## [Plex API, how to get all audio tracks?](https://forums.plex.tv/t/plex-api-how-to-get-all-audio-tracks/737305)

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**Author:** [@AllanMarcus](https://forums.plex.tv/u/AllanMarcus)\
**Replies:** 1\
**Last updated:** [August 18, 2021, 7:46pm UTC](https://forums.plex.tv/t/plex-api-how-to-get-all-audio-tracks/737305 "2021-08-18T19:46:00Z")

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Hi. Not sure where to post this. I’m trying to use the API to get all th tracks from my music Library. When I try this URL, it returns all the artists in the Library. How can I get all the tracks? 192.168.1.xxx:32400/l…

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## [Sharing media to friends TV not working](https://forums.plex.tv/t/sharing-media-to-friends-tv-not-working/735263)

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**Author:** [@B1G](https://forums.plex.tv/u/B1G)\
**Replies:** 4\
**Last updated:** [August 18, 2021, 7:01pm UTC](https://forums.plex.tv/t/sharing-media-to-friends-tv-not-working/735263 "2021-08-18T19:01:47Z")

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Hi, I just started using Plex and wanted to share my media to my friend in another city. We managed to share to his media server on his comupter. But when he logs on to his TV, my shared media does not appear there. Only…

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## [Is there a way to keep movies in plex when deleting the movies on computer?](https://forums.plex.tv/t/is-there-a-way-to-keep-movies-in-plex-when-deleting-the-movies-on-computer/737150)

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**Author:** [@godzilla2000](https://forums.plex.tv/u/godzilla2000)\
**Replies:** 2\
**Last updated:** [August 18, 2021, 9:26am UTC](https://forums.plex.tv/t/is-there-a-way-to-keep-movies-in-plex-when-deleting-the-movies-on-computer/737150 "2021-08-18T09:26:34Z")

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is there a way to keep movies in plex when deleting the movies on computer? im sure theres a simple way to somehow store all the movies in plex and delete the movies on the computer

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## [Tip for Windows server people: Use Process Explorer and PowerShell to see what PMS is up to](https://forums.plex.tv/t/tip-for-windows-server-people-use-process-explorer-and-powershell-to-see-what-pms-is-up-to/737145)

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**Author:** [@BanzaiInstitute](https://forums.plex.tv/u/BanzaiInstitute)\
**Replies:** 0\
**Last updated:** [August 18, 2021, 12:01am UTC](https://forums.plex.tv/t/tip-for-windows-server-people-use-process-explorer-and-powershell-to-see-what-pms-is-up-to/737145 "2021-08-18T00:01:54Z")

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Once Sonic Analysis dropped and I started to play with it, I started to pay closer attention to what PMS was doing… because SA wasn’t working as I expected! But in the Task Manager process names like Plex Transcoder.exe …

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## [4K Buffering](https://forums.plex.tv/t/4k-buffering/736544)

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**Author:** [@L\_Bone](https://forums.plex.tv/u/L_Bone)\
**Replies:** 0\
**Last updated:** [August 15, 2021, 7:06am UTC](https://forums.plex.tv/t/4k-buffering/736544 "2021-08-15T07:06:46Z")

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Hi even when streaming 4K local we now get Buffering Version \[1.24.0.49\] Windows 10 Pro 64Bit intel core i7-6700 4400GHz, 16GB Ram, the Movie folder is on a samsung 970 SSD, Nvidia GeForce GTX 1070 8Gb Transcoder Auto, u…

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## [Won't recognize subtitles again](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682)

<div class="topic-metadata">

**Author:** [@ipalm](https://forums.plex.tv/u/ipalm)\
**Replies:** 6\
**Last updated:** [August 17, 2021, 9:28pm UTC](https://forums.plex.tv/t/wont-recognize-subtitles-again/736682 "2021-08-17T21:28:23Z")

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## [Plex support](https://forums.plex.tv/t/plex-support/737110)

<div class="topic-metadata">

**Author:** [@Roscopm](https://forums.plex.tv/u/Roscopm)\
**Replies:** 4\
**Last updated:** [August 17, 2021, 8:38pm UTC](https://forums.plex.tv/t/plex-support/737110 "2021-08-17T20:38:41Z")

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Does plex provide support for its paid members Or rely on other members and the plex community to provide this service for them.

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## [Cant Cast to Chromecast](https://forums.plex.tv/t/cant-cast-to-chromecast/736242)

<div class="topic-metadata">

**Author:** [@xshoot4warampsx](https://forums.plex.tv/u/xshoot4warampsx)\
**Replies:** 2\
**Last updated:** [August 17, 2021, 4:43pm UTC](https://forums.plex.tv/t/cant-cast-to-chromecast/736242 "2021-08-17T16:43:46Z")

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I have had this issue for a while now and I have struggled to find any support for this issue. My Plex Media server is Hosted on a Synology DS218j NAS device. All my Plex videos play fine on all devices except the Chrom…

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## [Plex + Tidal - Won’t play on iPad & Mac Apps](https://forums.plex.tv/t/plex-tidal-won-t-play-on-ipad-mac-apps/737031)

<div class="topic-metadata">

**Author:** [@rshd301](https://forums.plex.tv/u/rshd301)\
**Replies:** 0\
**Last updated:** [August 17, 2021, 1:43pm UTC](https://forums.plex.tv/t/plex-tidal-won-t-play-on-ipad-mac-apps/737031 "2021-08-17T13:43:21Z")

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Hi, I signed up to for the Plex + Tidal Premium yesterday and have had some issues ever since. Basically, the Plex apps on iPadOS and MacOS show an error message when I select Tidal Music. However, on my iPhone or web a…

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## [YouTube plugin](https://forums.plex.tv/t/youtube-plugin/736709)

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**Author:** [@JOSH-C](https://forums.plex.tv/u/JOSH-C)\
**Replies:** 1\
**Last updated:** [August 17, 2021, 6:10am UTC](https://forums.plex.tv/t/youtube-plugin/736709 "2021-08-17T06:10:33Z")

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Just wondering is there anyway to link my favourite YouTube channels to Plex? Much like what Plex has in webshows but for my own YouTube shows? Or can something like this be a future update for Plex pass users.

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## [Optimizing 1080p and still 1080p](https://forums.plex.tv/t/optimizing-1080p-and-still-1080p/736386)

<div class="topic-metadata">

**Author:** [@jeliker](https://forums.plex.tv/u/jeliker)\
**Replies:** 6\
**Last updated:** [August 17, 2021, 3:19am UTC](https://forums.plex.tv/t/optimizing-1080p-and-still-1080p/736386 "2021-08-17T03:19:45Z")

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I have 1080p MP4 about 3.6GB movie that I’m trying to create optimized versions. I choose Optimize for Mobile or Custom (Universal, 480p. 1.5Mbps) and the result is the same where it creates a new 1080p file that is 3.4G…

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