# General Discussions

**URL:** https://forums.plex.tv/c/general-discussions/7.md?page=294

[Latest](https://forums.plex.tv/latest.md) · [Categories](https://forums.plex.tv/categories.md) · [Tags](https://forums.plex.tv/tags.md)

**Page:** 295

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## [No result on metadata search](https://forums.plex.tv/t/no-result-on-metadata-search/736023)

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**Author:** [@raenoll](https://forums.plex.tv/u/raenoll)\
**Replies:** 1\
**Last updated:** [August 13, 2021, 2:49am UTC](https://forums.plex.tv/t/no-result-on-metadata-search/736023 "2021-08-13T02:49:00Z")

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I can’t search titles. I found there was an outage on Status a moment ago. Is it recovering? PMS 1.24.0.4930

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## [What is Plex doing East Coast US off hours?](https://forums.plex.tv/t/what-is-plex-doing-east-coast-us-off-hours/734942)

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**Author:** [@johnnysocko](https://forums.plex.tv/u/johnnysocko)\
**Replies:** 2\
**Last updated:** [August 13, 2021, 2:25am UTC](https://forums.plex.tv/t/what-is-plex-doing-east-coast-us-off-hours/734942 "2021-08-13T02:25:20Z")

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I don’t know what you are doing, but something obvious that interrupts service. It happened a couple weeks ago to me when trying to login to my home setup remotely while on vacation and its happening again tonight when …

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## [All videos cannot be played after the upgrade](https://forums.plex.tv/t/all-videos-cannot-be-played-after-the-upgrade/735782)

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**Author:** [@Relax87](https://forums.plex.tv/u/Relax87)\
**Replies:** 3\
**Last updated:** [August 13, 2021, 1:54am UTC](https://forums.plex.tv/t/all-videos-cannot-be-played-after-the-upgrade/735782 "2021-08-13T01:54:14Z")

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What are you doing, can you do something with your heart? Plex Media Server.log (827.3 KB)

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## [Main profile on remote user's TV?](https://forums.plex.tv/t/main-profile-on-remote-users-tv/735845)

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**Author:** [@mushtang](https://forums.plex.tv/u/mushtang)\
**Replies:** 3\
**Last updated:** [August 12, 2021, 5:50pm UTC](https://forums.plex.tv/t/main-profile-on-remote-users-tv/735845 "2021-08-12T17:50:51Z")

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So I have Plex running on a Synology, and my girlfriend is one of my Users and everything is running smoothly with her being able to watch whatever she wants at her house. While I was at her house without her I decided …

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## [Guest on Plex logged in to several devices](https://forums.plex.tv/t/guest-on-plex-logged-in-to-several-devices/735797)

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**Author:** [@bourdon\_claire\_hotmail\_com](https://forums.plex.tv/u/bourdon_claire_hotmail_com)\
**Replies:** 1\
**Last updated:** [August 12, 2021, 1:09pm UTC](https://forums.plex.tv/t/guest-on-plex-logged-in-to-several-devices/735797 "2021-08-12T13:09:29Z")

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Guest on Plex logged in to several devices. I am a guest on three of my friends Plex. I do not own the accounts. But I have logged into my Plex on my friends TV. How do I kick them off? As I said Plex is not mine I’m j…

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## [Plex spins up data disks when updating metadata](https://forums.plex.tv/t/plex-spins-up-data-disks-when-updating-metadata/728866)

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**Author:** [@tbroder](https://forums.plex.tv/u/tbroder)\
**Replies:** 8\
**Last updated:** [August 12, 2021, 8:14am UTC](https://forums.plex.tv/t/plex-spins-up-data-disks-when-updating-metadata/728866 "2021-08-12T08:14:30Z")

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Hi guys, I’m running unRAID with the “Cache Directories” plugin and the linuxserver Plex-Docker. Like 2 versions ago Plex spins up data disks when updating metadata. It happens when metadata is refreshed during mainten…

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## [\[Tips\] Optimize your TV](https://forums.plex.tv/t/tips-optimize-your-tv/366359)

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**Author:** [@BigWheel](https://forums.plex.tv/u/BigWheel)\
**Replies:** 2\
**Last updated:** [August 12, 2021, 6:55am UTC](https://forums.plex.tv/t/tips-optimize-your-tv/366359 "2021-08-12T06:55:07Z")

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In many cases, users may be getting a subpar experience when watching content on their television and not even know about it. There are some common areas where many television models use default settings that do not prov…

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## [Connection to DS920+ via the internet](https://forums.plex.tv/t/connection-to-ds920-via-the-internet/735599)

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**Author:** [@meheath357\_hotmail\_com](https://forums.plex.tv/u/meheath357_hotmail_com)\
**Replies:** 0\
**Last updated:** [August 12, 2021, 12:31am UTC](https://forums.plex.tv/t/connection-to-ds920-via-the-internet/735599 "2021-08-12T00:31:30Z")

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I’m currently running DSM 7 on a DS 920+ Synology Nas, and I am unable to access the Share Folder via the internet on Cell (Samsung Galaxy), Nvidia Shield, or my Samsung Tablet. I have no problem accessing the content fr…

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## [Library not starting at Top Level in Plex Media Library](https://forums.plex.tv/t/library-not-starting-at-top-level-in-plex-media-library/735425)

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**Author:** [@LuisTX2](https://forums.plex.tv/u/LuisTX2)\
**Replies:** 1\
**Last updated:** [August 12, 2021, 1:59am UTC](https://forums.plex.tv/t/library-not-starting-at-top-level-in-plex-media-library/735425 "2021-08-12T01:59:28Z")

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I am using the Plex Media Player on macOS 10.15. When entering TV mode, I have a specific library that never goes back to the top level. In this situation, I have a folder for WWE content, and inside that folder, I have …

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## [Plex Media Player changes from List to Grid](https://forums.plex.tv/t/plex-media-player-changes-from-list-to-grid/735272)

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**Author:** [@LuisTX2](https://forums.plex.tv/u/LuisTX2)\
**Replies:** 2\
**Last updated:** [August 12, 2021, 1:58am UTC](https://forums.plex.tv/t/plex-media-player-changes-from-list-to-grid/735272 "2021-08-12T01:58:37Z")

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I have the Plex Media Player installed on an iMac running macOS 10.15, getting ready to connect it to my TV. I like how it looks in List view while in TV mode matching how I view my videos on the Apple TV app. But when I…

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## [Add IMDB to match TV shows](https://forums.plex.tv/t/add-imdb-to-match-tv-shows/735544)

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**Author:** [@Marium0505](https://forums.plex.tv/u/Marium0505)\
**Replies:** 0\
**Last updated:** [August 11, 2021, 6:19pm UTC](https://forums.plex.tv/t/add-imdb-to-match-tv-shows/735544 "2021-08-11T18:19:46Z")

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Hey, Why is it that you can’t use IMDB for matching for TV shows and movies through the IMDB title ID? IMDb is much more widely used, and updated and accurate… and has much more titles, of both movies, TV shows, videos…

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## [Problem from earlier this in year still occurring. (Agents tab not saving.)](https://forums.plex.tv/t/problem-from-earlier-this-in-year-still-occurring-agents-tab-not-saving/735364)

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**Author:** [@CaughtinDarkness\_gmail\_com](https://forums.plex.tv/u/CaughtinDarkness_gmail_com)\
**Replies:** 3\
**Last updated:** [August 11, 2021, 7:21am UTC](https://forums.plex.tv/t/problem-from-earlier-this-in-year-still-occurring-agents-tab-not-saving/735364 "2021-08-11T07:21:53Z")

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This thread was closed, but the problem is not fixed. I have tried restarting my server and even updating. My Agents tab is never saved when I make changes to it.

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## [Synology NAS access attempts using Admin from the internet](https://forums.plex.tv/t/synology-nas-access-attempts-using-admin-from-the-internet/735012)

<div class="topic-metadata">

**Author:** [@nydave69](https://forums.plex.tv/u/nydave69)\
**Replies:** 5\
**Last updated:** [August 10, 2021, 6:31pm UTC](https://forums.plex.tv/t/synology-nas-access-attempts-using-admin-from-the-internet/735012 "2021-08-10T18:31:50Z")

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Since 8/1/2021 I have seen a number of access attempts to user Admin on my Synology NAS all coming from IP addresses in Virginia using the same Microsoft ISP network… Googling the IP addresses you find a number of othe…

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## [The new icons in plex webui app.plex.tc/desktop](https://forums.plex.tv/t/the-new-icons-in-plex-webui-app-plex-tc-desktop/735325)

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**Author:** [@flango](https://forums.plex.tv/u/flango)\
**Replies:** 0\
**Last updated:** [August 10, 2021, 5:17pm UTC](https://forums.plex.tv/t/the-new-icons-in-plex-webui-app-plex-tc-desktop/735325 "2021-08-10T17:17:55Z")

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The new icons and text are not nice looking on tv or chromium. Only playback issues from via app.plex.tv/desktop in edge on xbox one, but no issue connecting directly to the plex server in edge on xbox one, no playback …

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## [Plex segfaulting once every day or so](https://forums.plex.tv/t/plex-segfaulting-once-every-day-or-so/717176)

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**Author:** [@veruszetec](https://forums.plex.tv/u/veruszetec)\
**Replies:** 13\
**Last updated:** [August 10, 2021, 6:49am UTC](https://forums.plex.tv/t/plex-segfaulting-once-every-day-or-so/717176 "2021-08-10T06:49:02Z")

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Hello, I’ve been running Plex on Unraid for a couple months on a new (to me) Supermicro server. I’ve seen a total of 5 segfaults, and have attached the logs from the most recent one, which I caught live in a tail of my…

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## [Adding fanart to extras](https://forums.plex.tv/t/adding-fanart-to-extras/735202)

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**Author:** [@LuisTX2](https://forums.plex.tv/u/LuisTX2)\
**Replies:** 1\
**Last updated:** [August 10, 2021, 5:25am UTC](https://forums.plex.tv/t/adding-fanart-to-extras/735202 "2021-08-10T05:25:37Z")

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Is it possible to add -fanart to extras like you can for the main movie file? For an ‘other’ extra, I thought it would have been as simple as making it -other-fanart.jpg, but it doesn’t seem to work that way. Is this not…

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## [Music playlists not displaying](https://forums.plex.tv/t/music-playlists-not-displaying/735044)

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**Author:** [@hdqk](https://forums.plex.tv/u/hdqk)\
**Replies:** 2\
**Last updated:** [August 10, 2021, 2:38am UTC](https://forums.plex.tv/t/music-playlists-not-displaying/735044 "2021-08-10T02:38:59Z")

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When viewing music playlists from the RECOMMENDED | LIBRARY | PLAYLISTS bar at the top of the Music library, it just shows my library. RECOMMENDED and LIBRARY both work fine, but playlists shows the exact same thing as L…

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## ["Library Radio" not particularly random](https://forums.plex.tv/t/library-radio-not-particularly-random/733451)

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**Author:** [@zamescurran](https://forums.plex.tv/u/zamescurran)\
**Replies:** 5\
**Last updated:** [August 9, 2021, 6:10pm UTC](https://forums.plex.tv/t/library-radio-not-particularly-random/733451 "2021-08-09T18:10:55Z")

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I use Plex almost exclusively via my Amazon Echo, with the command “Alexa, ask Plex play library radio”. Recently, viewing the library with the windows client, I sorted the tracks by the number of plays. Here’s what I …

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## [Can two versions of same TV Show (Star Trek, original and remaster) have different episode order?](https://forums.plex.tv/t/can-two-versions-of-same-tv-show-star-trek-original-and-remaster-have-different-episode-order/735041)

<div class="topic-metadata">

**Author:** [@AlRayPlex](https://forums.plex.tv/u/AlRayPlex)\
**Replies:** 2\
**Last updated:** [August 9, 2021, 5:07pm UTC](https://forums.plex.tv/t/can-two-versions-of-same-tv-show-star-trek-original-and-remaster-have-different-episode-order/735041 "2021-08-09T17:07:59Z")

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I’ve been to several discussion boards about 2 versions of the same show and can’t find an answer to a simple question. Unfortunately all boards are closed with this topic. I have 2 versions of Star Trek TOS – original …

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## [Pre Roll no longer working Version 1.23.4.4712](https://forums.plex.tv/t/pre-roll-no-longer-working-version-1-23-4-4712/724025)

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**Author:** [@pagnor](https://forums.plex.tv/u/pagnor)\
**Replies:** 35\
**Last updated:** [August 9, 2021, 5:02pm UTC](https://forums.plex.tv/t/pre-roll-no-longer-working-version-1-23-4-4712/724025 "2021-08-09T17:02:05Z")

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I updated to Version 1.23.4.4712 now pre roll will not work unless trailers are set to at least play 1, my other server Version 1.23.3.4707 plays preroll with “show trailers” set to 0

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## [Server running, but stops responding](https://forums.plex.tv/t/server-running-but-stops-responding/708240)

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**Author:** [@kallsop](https://forums.plex.tv/u/kallsop)\
**Replies:** 4\
**Last updated:** [August 9, 2021, 4:31pm UTC](https://forums.plex.tv/t/server-running-but-stops-responding/708240 "2021-08-09T16:31:22Z")

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Start PC, Plex server is running, clients can connect. Somewhere over the next week or so, clients see a dead server. But the Task Manager shows Plex Media Server (32 bit) is running. The local web page does not load - h…

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## [Your server is signed in to Plex, but is not reachable from outside your network](https://forums.plex.tv/t/your-server-is-signed-in-to-plex-but-is-not-reachable-from-outside-your-network/735052)

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**Author:** [@psjennings\_gmail\_com](https://forums.plex.tv/u/psjennings_gmail_com)\
**Replies:** 0\
**Last updated:** [August 9, 2021, 3:34pm UTC](https://forums.plex.tv/t/your-server-is-signed-in-to-plex-but-is-not-reachable-from-outside-your-network/735052 "2021-08-09T15:34:00Z")

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I’m using a nighthawk x10 with Plex Server. It worked great until it didn’t. In settings under remote access it will not allow remote access outside network. Any help would be greatly appreciated.

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## [Optimized versions](https://forums.plex.tv/t/optimized-versions/735029)

<div class="topic-metadata">

**Author:** [@Sanna-Crome](https://forums.plex.tv/u/Sanna-Crome)\
**Replies:** 1\
**Last updated:** [August 9, 2021, 2:41pm UTC](https://forums.plex.tv/t/optimized-versions/735029 "2021-08-09T14:41:59Z")

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Hello I’m happy with the quality of the optimized versions and they don’t take up that much space. But when i go to delete the original version it also deletes the optimized one. Is there any way to only delete the orig…

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## [Plex not working code budapest](https://forums.plex.tv/t/plex-not-working-code-budapest/734932)

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**Author:** [@user532a](https://forums.plex.tv/u/user532a)\
**Replies:** 1\
**Last updated:** [August 9, 2021, 5:09am UTC](https://forums.plex.tv/t/plex-not-working-code-budapest/734932 "2021-08-09T05:09:48Z")

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This morning my lg cannot sign in to plex. it tried to give me code but end up with error budapest Much help is appreciated

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## [Logitech controller issue with PLEX](https://forums.plex.tv/t/logitech-controller-issue-with-plex/734937)

<div class="topic-metadata">

**Author:** [@snapperhead\_tbirdenterprises\_net](https://forums.plex.tv/u/snapperhead_tbirdenterprises_net)\
**Replies:** 0\
**Last updated:** [August 9, 2021, 3:52am UTC](https://forums.plex.tv/t/logitech-controller-issue-with-plex/734937 "2021-08-09T03:52:14Z")

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I was watching plex and playing on Antstream ( arcade game streaming service) and went to use my Logitech gamepad F310 controller and when i moved the stick left or right the stick it started fast-forwarding and reversin…

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## [Some Episodes randomly don't show up](https://forums.plex.tv/t/some-episodes-randomly-dont-show-up/734732)

<div class="topic-metadata">

**Author:** [@BourgeoisDirk](https://forums.plex.tv/u/BourgeoisDirk)\
**Replies:** 4\
**Last updated:** [August 8, 2021, 10:04am UTC](https://forums.plex.tv/t/some-episodes-randomly-dont-show-up/734732 "2021-08-08T10:04:47Z")

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For some reason, in the Boruto series, i have 1 episode (115) that just won’t show up on Plex. It’s the episode called “Team 25”, it only shows up on plex when i change the name to something else, or clear it completely…

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## [Random Fast forward content jump](https://forums.plex.tv/t/random-fast-forward-content-jump/734673)

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**Author:** [@gg253\_yahoo\_com](https://forums.plex.tv/u/gg253_yahoo_com)\
**Replies:** 1\
**Last updated:** [August 8, 2021, 7:09am UTC](https://forums.plex.tv/t/random-fast-forward-content-jump/734673 "2021-08-08T07:09:58Z")

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Hello Guys, Recently I’m facing issues with a Plex Server. Users start playing content, and just randomly jumps 1-20 minutes, without any reason I have many users complaining about it. Plex Media Server Logs\_2021-08-08…

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## [Geolocation information?](https://forums.plex.tv/t/geolocation-information/734728)

<div class="topic-metadata">

**Author:** [@LilWoof](https://forums.plex.tv/u/LilWoof)\
**Replies:** 0\
**Last updated:** [August 8, 2021, 6:48am UTC](https://forums.plex.tv/t/geolocation-information/734728 "2021-08-08T06:48:21Z")

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Its nice to be able to see that 2-3-4 streams are running. But is there a way to get their actual geolocation and not just the stupid “plex relay” on everything?

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## [Wrong cast/actor/person showing](https://forums.plex.tv/t/wrong-cast-actor-person-showing/734664)

<div class="topic-metadata">

**Author:** [@shawngraham](https://forums.plex.tv/u/shawngraham)\
**Replies:** 12\
**Last updated:** [August 8, 2021, 4:41am UTC](https://forums.plex.tv/t/wrong-cast-actor-person-showing/734664 "2021-08-08T04:41:16Z")

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I can’t seem to find the “bad/wrong” content forum? Can someone point me to it? This is not the host of this TV show, and I was trying to find out where this is sourced so I could get it fixed.

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## [Any Recommendations on a Media Server like Plex but without all the CLUTTER](https://forums.plex.tv/t/any-recommendations-on-a-media-server-like-plex-but-without-all-the-clutter/734441)

<div class="topic-metadata">

**Author:** [@Turfking8](https://forums.plex.tv/u/Turfking8)\
**Replies:** 16\
**Last updated:** [August 8, 2021, 1:58am UTC](https://forums.plex.tv/t/any-recommendations-on-a-media-server-like-plex-but-without-all-the-clutter/734441 "2021-08-08T01:58:46Z")

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Any Recommendations on a Media Server like Plex but without all the CLUTTER that they’ve strewn in there slowing it down & making it lose its Network Connection daily like Plex does now & keeps getting worse?

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